Folks I'm gonna be quick. This is my 7th or 8th visit here and each and every visit has been…read moregreat. From service to food - all outstanding. Today 6-9-26 was absolutely the same - perfect. So go on in and have a great burger.

Family owned, Family operated! Service was incredible. Love the Viking theming inside, very cozy…read moreambiance. Was a delicious meal, and would definitely go back to try out all their other burgers. If you do decide to come, the Valhalla options are so creative and incredibly tasty. A true hidden gem in Newport News!

Always good to find a cheap local place while traveling. Great service with minimal seating -…read morecatered to our order (kids), divey scenery. Saved it on my maps for the next trip: Simple quick food, TWO sizes for mozzarella sticks AND good ones. Grilled sandwich, hot dog, corn dog, but I had to get a Philly! Good size w/an 8 & 12" option, great tasting cheap sub. Small amount of standard fries, I shouldn't complain and I'm not really. Went down well and no issue driving the rest of the way - that's what counts

Been going to this establishment for years but the new management means foods new ways. It's been…read moredownhill. 3 solid .

Great food good size proportions great service nice atmosphere. 10/10 recommend for a place to goread more

The food is just okay. It's like a Middle Eastern Chipotle with mediocre customer service…read more Honestly, it was pretty forgettable

My husband and I both enjoyed our meal. It was plenty to share. We both liked the salt on the…read moretoast, and the creamy Cole slaw, too. The tenders were hot and crispy, but we both agree they're a little too plain for us. Fortunately, they do have hot sauce packets to spice them up. I wish they had a spicy dip - fingers crossed for the future. The staff were friendly and helpful, and the restaurant's atmosphere is casual with cute decor to check out all around. In the area, check them out!

Yesterday evening, I decided to order here for my evening meal. Going back to when I was a college…read morestudent in Louisiana, Raising Canes has been a favorite among fast food stops. When they opened up here in the Peninsula a few years ago, you know I was pretty excited. I've ordered from here a few times since and for the most part felt satisfied. Let's see about this visit. After picking up Sophia's dinner from another location, I headed here via drive-thru. The line was a little long (it was a Friday night after all), but did go quick. The staff was on point with ordering and picking up at the window. No matter if it's light or heavy with traffic, they get the job done just right. My meal was the Box combo with Coke Zero for the drink. Even though some of the coating came off the chicken fingers, I was pretty full at the end of the day. Raising Cane's tends to be a favorite of mine and last night continued that streak. You know I'll stop by the next time I'm in the area.

Honestly not bad , favorite thing was the chicken . The mango drink was great. It was quiet , order…read moreyourself from the screen and dine in or take out. Good sandwiches , the chicken was juicy I added bacon to mine. Worth a try, the staff. You don't really interact with.

Consistently reliable food. Wife and I were looking for a place to eat after church and settled…read morefor a chain restaurant after a couple of failed attempts w local ones. We were not looking to be wowed but for a good burger an decent fries. Tbh is what we got. Self-service kiosk limited human interaction however the server who brought us the food was not in the friendly mood to say the least. Other staff members we saw were very kind and friendly. Like other Shake shack the environment was clean and basic. What you would expect

Great customer service at lunchtime, despite being very busy! Order was completed within a few…read moreminutes. One nice lady wiped down my table, after I sat down (another customer had just gotten up and left). Another nice lady employee working the lobby and front counter; Offered to refill my drink and did so, without me even asking. They did a great job and staff are definitely on point here.

I love the area and quick service is provided here. The lady that took my order seemed a bit…read moreirritated, but it was probably from the breakfast rush prior since it was 10:50AM when I visited. Everyone in the drive thru area was sweet when it came to being handed my order and they put tons of sauces inside, yay. The fries were fresh but loadeddddd with salt and when I ate my nuggets they were good as expected, but just a bit more on the oily side and not as crispy as usual. Then as we kept eating, I had found a long blonde/light brown hair wrapped around my nuggies. It was a 30 count that was being shared, so the hair was woven around about 5-8 of them. It was an off day for me, maybe they were having an off day too?

Not gonna lie, this spot forreal taste like you at a cookout and someone's uncle is making everyone…read moreburgers. Banana pudding milkshake is good, burgers are aight, but like 5 onion rings? Shiiiiiiiiiiiii

My bf introduced me to this place as he's a NN native and since there isn't a cookout back at home,…read moreTODAY was the day to try!! With that being said, this was my first time trying Cookout and in my opinion, it was REALLY GOOD!! It's a good go-to place if you want something SUPER QUICK and greatly priced. Since it was my first time here I got the entire menu (not literally but got a few things. Their menu is overwhelming but self explanatory. They have a HUGE selection esp in their milkshakes. Employees had great manners and were personable! We both got: Tray w/ - DBL burger with two sides: slaw & chili -- 10/10 -butterfinger milkshake -- 10/10 - BBQ sammich -- 10/10 -slice of cheesecake (not sure if I liked it or not) -- not sure what to rate it -DBL burger w/ two sides: white cheddar cheese bites & fries 10/10 -banana pudding shake -- 10/10 I rarely give my foods a perfect score so when I do (and it's my opinion) that means it's good

I've visited this place a few times while staying near Hampton University but this visit is the…read morebest. I stopped by for Happy Hour and was able up chop it up w bartender (Serena). She was super cool, made sure my order went in right away and made me the perfect beverage. I ordered wings and a mixed beverage. Both perfectly made, and delish. This place is always bright, clean, and welcoming. I hope to return soon.

I had a craving for GOOD chicken fingers - and while I wouldn't have thought a place called Burger…read moreTheory would deliver, they are really quite good. Clearly have a buttermilk soak of some kind and great seasoning. Filled my craving and I wanted more. They also reheated well in the oven, so I was able to use leftovers to make chicken and waffles for Sunday brunch. On the not so lovely - both the honey mustard and the BBQ sauce that came with them were HORRIBLE. It was like taking a masterfully cooked filet and slathering ketchup on it instead of a nice mushroom or butter sauce. I also picked up the sweet potato fries, and although the portion was huge, they were all just mush - not crispy on the outside at all. Bleck. Since my previous review, it's also important to note that the prices are SUPER way more expensive now. So I took it down one star for those aspects.