Your app did not allow me to complete the order so no order was made and there should be no charge. Fix the app

I was served by Jana today and she working all by herself! She was able to manage all the online orders and the consistent line of customers coming in. She had a wonderful attitude and was consistently apologizing for the wait. I was so impressed by her service today. The sandwiches were delicious. You are blessed to have a worker like this! read more

I went today for a late night snack and food stop. And Jana absolutely elevated my experience. She is soooo funny, humble and energetic. She provided us with amazing service, and even remembered us from a prior visit! She pays close attention to every detail and her customers. Coming here everytime now. PSA drove 40 mins just to go to this location. Thank you to Jana for this experience. read more

Jana was amazing great customer service nice and helpful definitely love to come here for the food and service

The service was absolutely amazing if i could give a higher rating I would!! Jana made the ordering experience wonderful super nice. Deserves a raise read more

If i can give this area a 10 star rating i happily would thanks to Jana, genuinely one of the most generous and amazing hard worker there is. This is the best location ive been in. The atmosphere was amazing and the food was the best. Will most definitely be coming back because of Jana read more

Jana is thee best hands down! Great customer service and made my order to perfection!

Second time in a row, I came to get my sandwich here. Crystal was very nice. She made me the best sandwich ever very friendly and the food was amazing. read more

Subway - This is my sandwich. I was delicious. - Sandwiches Near Me - Upland, California

Jana did a great job and she was fun watching her make our tastefully sandwhich

Just make the sandwich properly from the mobile order, messed up my pregnant girlfriend's order twice and that's very upsetting when the order is right in front of you on paper. Customer service is good and food is great but it doesn't matter when it's not even what we wanted. Please do better and thank you. read more

How does this subway say 24 hours and it's not I showed up over there at 2am after a work out, and the line was not cleaned or cleared out. I think you guys need to change the hours online if it is not a 24 hour subway. Wasted my time driving 20 mins over here for it to not be 24 hours. read more

Today I went to subway in upland and the lady Jana was very nice made my food quickly and made my day a better one cause I was a bad day .Thank you Jana read more

Jana is the best worker there. She need a raise ASAP She's super nice and funny 10/10 experience read more

Went during my lunch seems no one works at this subway waited only few minutes no one came to provide service . I went outside got gas left . Looks like no one's works at this location read more

I did show up today at 2:42 in the morning. It says 24 hours open on ghetto sign. I walk in and the girl behind the counter says she is closed for 30 more minutes. And proceeds to keep staring at her phone. Pretty terrible. read more

I went around 10am evonne was working I think she made my sandwich the best so far and I've been getting it the same way for years

Jana was the best and gave great customer service! She made our food with love and made us want to keep coming back next time. Keep her around because she is the nicest and caring to people when they first arrive. - Brandon read more

Food here was delightful and service was outstanding.I've personally been to other subways and this one really stands out to me I'd highly recommend coming here Thanks to Jana I had a great experience,I'll definitely be coming back here soon! read more

Subway - Sandwiches Near Me - Upland, California

The service at this Subway location was excellent. Jana, in particular, was very helpful with my order. Thank you so much!

Hey Upland folks. My guy Daniel made the best made the best ornate and phenomenal ultimate BMT I have ever had since they actually used to be $5 footlongs. That is so many sandwiches thatnever was as great as this specific Ultimate BMT. As far as ambiance! Subway portion as well as the shell was very nice and clean. BUT it was entirely too quiet in this store, please fix the speakers for Dannon and Daniel....and don't put on bad music. 5/5 's. read more

Jana the night crew did me the best favor in making my sandwich just how I love it from here no one else at a subway has been able to create and shape my sandwich like Jana, thank you so much for making me feel so comfortable and seen in how I want my sandwich made. Jana is the best and most caring subway artist I've ever met thank you so much !!!!!! :) five stars all the way!!!! read more

Lacking sanitation by employees, gloves are not changed to new ones after handling the cash register or money, I didn't see any wash hand washing, use the same gloves to help the next person in line, and rude employee. read more

Worker told me he was on lunch until 1030. It was 10:05. Wasn't gona help me out until then. Always come at this same time for lunch but this punk kid didn't want to work. Worthless pos read more

Always can consider ol' reliable whenever it's past 2 am. One of my best visits was when I was in a rush and a sweet lady named Jana made my entire night ! She had the best personality ever, resembling one of a heart warming grandmother. read more

Received with "we are closed", funny thing it's a 24 hour Subway. First and last time coming here. Hope you have better luck. FYI time was 10:00pm read more

shit the food was good as usual, but tell me why the hell they only gave me a half box of that dorito nacho shit? where da other half go??

The workers are often not attentive. I have seen them talking someone outside of the store, while customers are waiting inside. I noticed they close the store randomly and tell customers to come back in 30 minutes. read more

Wow! What great service from Evonne and Hasi. They prepared my subs very well and I'm coming back more often. I recommend this subway, great service! read more

Horrible customer service from the start the bread was super hard everything about this sandwich was bad the only good thing was the chips that I got from the rack read more

My hubby tells me the lady who makes his sandwiches at this location is the best. I got to see her in action today and she gives friendly and efficient service. Thank you!! read more

I guess you get what you pay for when you go to a subway at a gas station. The employees were nice and the place looked clean. Everything on my sandwich was great aside for the avocado. I payed $2 extra for avocado when I barely got any in my sandwich. And what I did get was old avocado that ruined my sandwich. I ordered online for pickup and they didn't have the drink I ordered so they let me know and I just got a different one. No big deal. I wish they would've done this with the avocado. I would rather have no avocado than $2 old avocado that's barely on 1/3 of my foot long. read more

Subway - Turkey Italiano - Sandwiches Near Me - Upland, California

I was in your store on July 2 that night was bad there was 2 employees out side fighting yelling the girl friend cussing him out load they wouldn't stop fighting until they both came back in the store the lady I think her name was Elvira and the man Daniel. She clock out and left. Worst experience ever. They should have a job after doing all that drama in front of customers and children one of those children was mine .So won't be back to your location unless those two are gone. Subway lost money that night due to unprofessional employees . conflict of interest. read more

On Wednesday night me and my husband came in to subway for a late night snack and the worker's Jana and the other girl Shawna were awesome and funny We want you to We will be coming back when there are working hopefully Wednesday s . Thank you again subway for having 2 wonderful lady's . Every one reading this go see them they will make your night a better ones Mrs Dawn n Darrell kessler read more

they would rather do anything but work, it's always an excuse just to get the customers to leave

The girls here are awesome and did a fantastic job making our order. I was impressed how they listened to the details of how we wanted our order done. Highly recommend this place read more

I walked in around midnight on a Monday night. Would seem to be a slow time and I had just gotten off work. There were several people in line before me but I probably waited less than 5 minutes. I have come to this location on multiple occasions because I live in the apartments right across the street and this was by far the best experience that I've had. My order was taken with ease and no rolled eyes or sarcasm. I told the employee, Rilee, my order and she immediately started and even asked if some of the toppings for my premade order were ok. I come to this shell station frequently for other things other than subway and I must say everyone there is always polite and friendly. Rilee explained that her manager told her they can't have a cash tip jar anymore which I didn't understand. If she is working the late night shift, why should credit card tips be allocated to others who didn't have to work or be up those hours to make sure others, like myself, were given a good experience. That should change in my opinion. All in all, do a bit better subway, but Rilee, keep being you. Thank you! read more

Hello, this was my worst experience at any restaurant I've been too. I had came to the subway location: Subway#19293-0 Phone 909-985-5090, 1187 Foothill Blvd Upland, California, 91786 Served by: 4329 3/8/2024 10:21:00 pm. There were 2 guys working only ONE of them was tasking the order. The other one was sitting by the table on his phone. The guy who was sitting down had a long beard and a bun. The guy who took my order was the other guy, he was so disrespectful, I had ordered 2 foot long subways while he made my order he said "there was a lady who came 20 min ago and ordered something similar as you" I had ignored him, my parents had came before me to order 3 subways (the one attached in the recipient) we had 2 coupons he said we can't use them together so my parents ordered first then I came had ordered, the whole time ordering he kept saying "wow ok this is so similar it's so suspicious" I ignored him multiple time not to create a scene. Upon paying I gave him the coupon and payed he had followed me outside and started to yell "MAAM IF YOU DO THAT I WILL NOT SERVE YOU" just because we used coupons? And they were on separate transactions? So unprofessional. He had also made my video along with taking videos of my car, I will be taking legal action on this because as a business owner myself this is not ethical and is very inappropriate behavior. I will be getting the police involved because I was being harassed, he had yelled at me, and started to threat me while all the other employees and customer were there and started to yell very loud. And taking pictures of customer is not acceptable at all. I would like to speak with the owner or the manager if I do not get a reply back I will just involve the law enforcement and will be taking legal action because I need my videos deleted, my kids were in the video, and my child has been crying because of how your employee has yelled at us while we were in the parking lot. We bought, and PAYED for those subways, we are regular customers and never experienced something like this ever before but this was unexpected, very unprofessional behaviors. You guys should hire people who want to provide for there customers and provide service. The other guy with the long beard kept putting up his middle finger as well. read more

Subway - Sandwiches Near Me - Upland, California

Not open 24 hours a day. I waited 20 minutes for an online order only to find no one behind the counter and two convenience store employees who said that wasn't their job. What do I do after having paid already? They just looked clueless I'll never go here again, not for anything including fuel. read more

Went in for the Philly, they had to heat it up in microwave because no toaster oven. The drink machine was out of everything. All the meats, etc were delicious uncovered with flies everywhere. My sandwich was awful, worse lunch ever read more

Ok I know people take breaks but to have a sign that say closed for lunch in the middle of the dinner hour is rediculous 720pm !!!!!