We bought four foot long and spent almost $30 which was just a waste of money because the bread was too hard, seemed like it was old and the vegetables were old. The Service person was very rude. Never going back there again.she add too much salt very bad service. read more

Ordered using the app from the 11th street location accidently. Called the store to cancel and ask for refund. She said she would not make it and that I had to call corporate for refund. Makes sense except they are only online for customer service. Sent off 3 requests so far and get an auto email saying it has been forwarded to the appropriate person and nothing happens. Finally contacted the manager/owner (?) who was going to try to resolve. I've given him over 2 weeks and he says he is trying. It's a broken model, nobody wants to take responsibility and provide a refund. Terrible customer service both online and over the phone/text. Texted for an update and he is no longer responding. Update: The manager/owner finally called and indicated that a refund would be issued. Subway corporate needs to review their customer service policies as the current model makes for a terrible experience and does not value the customer. read more

They mailed coupons to my home. One of which is 2 foot long for $10, I purchased 2. I decided to add a third veggie delight. The cashier fumbled with the register until he was able to charge the most for the lowest cost sandwich in the store. The other two were identical. I feel bait and switch cheated. There are 10 subway stores in Tracy CA. I want to know who owns them. No one seems to speak and understand English. Are these workers imported indentured servants? I will no longer support the owner of these stores. read more

The sandwich was ok it wasn't enough meat but I wasn't going to pay extra, when I got home the bread was hard I had to put it on slice bread. The price was increased which I wasn't happy with either. The young lady had good customer service skills. The the only thing that saved this rating. read more

I should have read other reviews about honoring corporate issued coupons. They did not honor a coupon for my family until I returned in person & discussed the coupon, the verbiage (sandwiches ordered were not in the exclusion fine print) & the excuses I was given. Initially the owner indicated one of the items was not included in the deal, yet I pointed out it was not in the exclusions. Based off of finally honoring the coupon I am giving two stars verses one. read more

lady messed up my order and talked on the phone for at least 5 minutes before deciding to help.

This is the slowest subway I've ever been too. Like seriously. If it wasn't so close to my work I wouldn't even go to it. Also the way the handle my food is ridiculous. When they are handling the bread the smash it. Not even listening when I ask to get another bread that doesn't look like it's been through the compactor. When the girl who was making making my sandwich was wrapping it she just twisted the parchment it was on the places it on the subway wrapper and did it again. Attached is a picture of my tuna sandwich from tonight. I've been a loyal customer to subway for years but I've never received anything like this. Shot service seriously. read more

Subway - Man handled. Terrible service - Sandwiches Near Me - Tracy, California

It's Subway, what can I say? Sometimes they offer $5 footling specials, but that was surely not the case on the day that I went! I paid over $8 for the chicken bacon ranch footling. Other Subways that I've gone to have been cleaner, and even tastier, but I think its general knowledge that ducking into a Subway is more out of the convenience of grabbing a quick, mediocre sandwich. Sure, we'll go to a Subway again, but expectations are never that of a more foody type of restaurant. read more

Subway - Sandwiches Near Me - Tracy, California

Decent enough. Always frendly staff. I've never really had to wait more than two customers to order. I'll be back soon.

Avoid this subway store rude incapable employees do not follow instructions do not know how to use register for online gift card it is not worth your time purchase your sandwiches at different establishment read more

1st they didnt have pepper jack cheese an then no dip sauce and to top it up They didnt have sliders smh why advertise what you dont got If I could give half a star i would read more

Got food poisoning from this location. Been vomiting since I ate it, won't be back! Customer service wasn't very good either I felt like they just wanted our money and to hurry and leave. After all I spent 5 hours in the emergency room and ended up having food poisoning and feel like crap. read more

Subway - An IV in the hospital for 5 hours after getting food poisoning from here. I definitely wont be returning. - Sandwiches Near Me - Tracy, California

Waited an hour for a footlong because the cashier there was not paying attention to orders from doordash so I had to call to ask her to confirm the order from doordash then when she confirmed the order and read the order back to me my order somehow still got mixed up with someone else's who ordered a flavor of cookie that was out so I had to wait an additional 30 minutes because it confused my doordash delivery person so they quit the order then I had to wait for another dasher she was sweet. But the cashier lady at subway was very nonchalant about a huge inconvenience she just caused and had awful phone etiquette. I never write bad reviews unless the place realllllllly sucks. Not worth it. I've been there in person too and they have no sense of urgency. People go to subway to eat better but at the pace of FAST food for convenience. read more

I have been going to this subway for almost 3 years, I must say this is one of the best subway in tracy..reason I come here is because out of all the other subway this is the one that makes my sandwich right. Other subways don't heat up my chicken at the right amount but these guys heat up in microwave and then in toaster just the way I like it.. keep up the good work read more

Subway - the menus of a fast food restaurant - Sandwiches Near Me - Tracy, California

Terrible dining experience. Stopped in after work to pick up a quick dinner. Girl making sandwiches seemed to not understand me and told me They were out of something when the manager later told me they actually had it. The bread for my sons sandwich was hard. They used frozen flatbread so it was heated up with sandwich making it mushy and soggy. Subway is by no means cheap. They need to reevaluate staffing and the quality of their sandwiches. read more

I went to this Subway today to get a sandwich and their was one person making sandwiches and a couple of people in line, no big deal, I can wait a bit. A couple more people came in behind me and now their is four in line, again, no big deal. But then another employee comes out from the back talking on the phone and takes a look around and goes back to talking, and not helping anyone! I've gone their often and have seen this employee on the phone doing the same thing, and not helping customers! Enough is enough, you can talk on the phone or help YOUR customers, but don't expect us to wait for you to finish your conversation. I left without ordering and don't plan to go back, and would suggest you do the same. There's a lot of great sandwich shops around, a couple right across the street, and they won't make you wait. Safeway will even make you any custom sandwich and it will be better, faster, and cheaper. read more

So this review is based on today's experience. Subway has advertised that it will offer a free 6 inch sandwich to veterans on Veteran's Day so I stopped by this location after the first Subway didn't come through and again this Subway did not honor the free offer. I know they are franchised but seriously guys come on! Give thanks where the thanks is due especially on this one day of the year. Just disappointed that's all...twice! read more

I stopped in for a quick sandwich, no such luck. It's 7:30 pm on a Tues night. The sandwich artist put something on the sandwich for the customer in front of me. The customer complained and the subway dude throws the sandwich in the trash with attitude. Bad situation the customer starts yelling at the sandwich maker, he gets on the defense. I walk out there's no way this guy is making my sandwich! In fact I have decided I don't like Subway at all! Not going back! If I could give 0 stars I would! read more

I went about 2 weeks ago because it is really close to my house. I usually get a different location subway on the way home from the gym. I went around 7:00pm to get a sub and I got in 2 people were eating. I went to take my order and saw all the meats veggies cheese trays were all gone nothing there. The board they makes the sandwich on wasn't there. All just metal parts. I told them what I wanted and the lady just cut the bread on the metal so unsanitary. Then I said buffalo chicken and she went into the back and made the sandwich. I put veggies on too then left. I really felt scared to eat the sandwich but I was hungry so I ate anyways. First time I ever saw a subway so bad in all my visits and I eat subway usually a good 5 times a week but I'm never going to this one again read more

Best Subway In Tracy ... clean and friendly atmosphere ... Sandwich artists are great ... abundant amount of fresh ingredients in sandwiches ... TRY IT YOU'LL LIKE IT! read more

$6 for a bunch of lettuce! Couldn't find the turkey and cheese. No thank I'm going back to mr pickles. CS was not very friendly. Too bad because it was very convenient for me on my way to work. read more

so, i was here with my family to grab a quick snack, we have no problem with any people i will describe my family honest and nice, until the worker here made my daddy angry, so after pick up sandwich we're about to pay my dad noticed the receipt she charged us a drink, okay so my dad trying to explain her that we didn't buy drinks, why she charges us for drinks like come on, we're not cheap and we have money to pay for our foods but something that we didn't buy is that make sense and the worker still trying to argue like i didn't know if she understood us omg it's the worst feeling ever...i told my dad don't want to come back here anymore... read more

I was so disappointed. First off the woman making my sandwich today put jalopenos on my sandwich after telling her it's done after the sauce.. but what really got me is she takes them off except 2 so my husband told her she missed 2 and she continued without removing so I spoke up and all she did was look at me and continue to wrap it up without removing them. If you can't hear someone, say it. Don't just stare. On the food. My toasted chicken terriaki was very cold and the chicken was a very chewy texture like grissle in most parts. I have worked at Togo's and subway and I just feel this is unacceptable not to leave a review. Not sure the womans name but she was younger and the older woman is at fault as well she was right next to her helping with the order. read more

my girlfriend and i got sandwiches here one day for lunch, and the guys where super awesome and friendly dont know why there's so many bad reviews but hey to each is their own :) our sandwiches seemed fine, will probably go to a different subway though to be on the safe side! read more

So I was just at subway and if I could give them a zero I would. Me and my mom were so excited to eat and we had a bunch of coupons so yeah! We decided to use one of these coupons saying if we get this type of sandwich we would get a free drink and bag. The lady making our sandwiches said "no you buy a sandwich and a chip bag then get only your drink free" when it clearly said get a sandwich and you get chips and a drink free. What a total scam. read more

This is the worst subway experience ive ever had. I went in before work and received horrible, slow, and confused customer service. I was throwing up every half an hour for 8 hours, starting at work. I had to miss work the next day. Food poisoning lasting a few days now. Worst subway ever. read more

This was my first day in town and I just visited this subway and my experience was awesome because thier service was great and the sandwich was outstanding. If I get chance to come back I'm for sure coming back here ... Love subway..:.) read more

Fast and friendly customer service. I go here almost every other day for breakfast girl whos always working here is really nice and welcome me by my name. She memorize my whole sandwich so I just go there and stand while she makes my sandwich.. great job read more

By far the worst Subway I have ever been to. I picked up dinner the other day and when I got home the meat in my sandwich was still FROZEN! I am beyond disgusted. When I called to let them know the girl was super rude and started yelling at me. Won't be going back to ANY Subway after this incident. read more

Small in space. The order/pick up line is a bit tight in spaces. When you are done with your order and If there's a line, you'll have to squeeze through back to the line just to get out. Whoever designed it was not smart. Other than that, the sandwich artists are really quick. There were 3 people in front of me and was able to get out in less than 8 minutes. read more

Well! where to start I came into this particular store on Monday Feburary 6th 2012, This place couldn't possibly have the worst service and not to mention and this is a big one in MOST FAST FOOD places....Food poisoning... I mean really though i have no idea how hard it is to keep all the meats at the proper temperature where bacteria would die. But no, of course not this place has food poisoned me for the last time. do yourself a favor and read this review before you go there. So way to go subway you have lost 1 customer here! and I hope you go out of business for this reason... read more

This Subway is not consistent at all. They have a coupon printed on the back of their receipt that offers a free six inch sub with purchase of a separate six inch sub meal, but they refuse to honor it. The gentleman in front of us was trying to explain that to the young girl checking him out, she out right argued with him rudely. When he pressed the issue she began talking to her coworker in their language and scowling at him. When he kept pressing the issue the young girl pretended she didn't understand English, but spoke clear English just fine when she took our order. We began ordering and she had to go in the back numerous times for meats and veggies, not comfortable with that. The sandwiches are supposed to be made in front of the customer. While we dined in house the two girls were standing across the room from each other talking loudly in their own language and looking at the customers in house and laughing; wasn't hard to tell they were talking about the customers and it wasn't nice. It is not appropriate nor professional at all. The sandwiches are always slight on meat, heavy on lettuce, and made differently depending on who makes them. They clean and then try to make your sandwiches without changing gloves, unless you point it out; gross. After our last visit on 6/12/17 and the unprofessional behavior displayed, we won't be back. read more

I love this subway, very clean and friendly service,been going there so long I know them by name, the one young fellow sam is always so nice and always cleaning when they not busy, very impressive, try it you will love the food and it's healthy, thanks guys denise read more