Good food and great service from the sandwich maker employee! Enjoy my lunch at this place! ! read more

They had horrible service the sandwiches are skimpy and they're meat and vegetables are not the freshest. If I could give a negative five I would. read more

Subway - The front door of a horrible Subway. - Sandwiches Near Me - Tracy, California

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Very tasty, so clean , employees very nice and the most important thing, they make you feel like a true client, absolutely ill comeback soon. read more

Tasty sandwich. Can't go wrong as long as you know what you are doing. Def not complaining, read more

Subway - Sandwiches Near Me - Tracy, California

It was a great Sandwhich and it was done very well, also this subway had the best costumer service in all the subways once been in

Amazing service very kind easy to talk to and all around good people highly recommend

Best subway I've ever had. Great service, family owned and operated since 2006. I don't understand the negative reviews it's just people being picky I suppose. read more

There's this one specific lady that always has an attitude and has the worst customer service!!! Acts like we're bothering her for a sandwich. I walked in at 9 and she said they're closed when online it says they close at 9:30pm. As I'm getting in my car I see her making a sandwich inside, LAZY!! read more

Ordered food online to pick up in store. Paid extra for a soda *bottle* but when I picked up my order the lady refused to let me get what I paid for and forced me to use the cup for the soda machine, WHICH would not be a problem whatsoever IF they even had the soda I paid extra for on the soda machine. The bread and cookie were also stale. This isn't my first time coming here, but every time I've been here the customer service has been poor at best and at worst outright rude. Would not recommend. Go to a different subway or an actual subway shop like Mr pickles or firehouse subs. Money much better spent read more

They need to fix their time. I walked in at 9pm. The guys told me they're closed. yelp says. Open till 9:30pm. Even on their door, says till 9:30pm read more

The owner needs to hire more employees. minimum 2. its terrible productivity having only one employee handle everything including walk ins, mobile pick ups, and third party deliveries. read more

Is there a half star option? Because I would give that if I could. Rude, condescending service is par for the course at this location. I made an error on the app, so I went into the store to ask for the correction. I didn't want to jump the line, I just wanted to amend my order, before they crafted my sandwich. The woman (who was working alone at midday) dismissed me and told me that they were very busy. I had already ordered and paid for my sandwiches. For the life of me, I can't figure out why I didn't deserve to be heard? I was not loud, I was not rude and I waited in line until everyone in the restaurant (including a woman who entered the restaurant AFTER had been served) before I spoke with the additional clerk who did come in a few minutes later. My request would have taken no more than 10 seconds to address. After they created all the sandwiches they created mine. I was seething, but I managed to leave with no additional words spoken. I got to my destination and my sandwich was not on the bread I specified in my order. It won't make any difference to the corporation, but I will not order from or step foot into this location. read more

What good is ordering on the app?? I arrived 5 minutes before the time quoted on the app. Waited 25 minutes PAST the time quoted. People who came and ordered at the counter AFTER I arrived got their food BEFORE me!!!!! I'm done with subway's app. read more

Would give zero stars If I could. So bad. Bad service, bad quality products. Please get better at this store. Told her there was barely any chicken on this-- look at the photo. The products are usually either very limited or not fresh at all. read more

Subway - a sub sandwich on a piece of wax paper - Sandwiches Near Me - Tracy, California

I can not believe how rude staff could be managing this place! As soon I walked in I noticed their was no customers and only saw two woman one very young and the other one older lady with her long hair. I place an order of 6inch veggie sandwich because I am vegetarian and I I wanted very simple vegetables, since I am not getting any meat and they were very greedy with the portions to make my sandwich which was tomatoes, cucumber, lettuce, and pickles. I had to ask for fresh tomatoes because they had old mushy tomatoes that don't even know how long they had them out and I was worried to get stomach aches is why I told them to bring out fresh tomatoes . They were not happy that I even requested to bring out fresh vegetables! Avocado isn't even included as a type of "vegetable"! They charged $7.99 for my sandwich, and they didn't even include chips and a soda!! The other subway that I went to charged me $ 7.99 for the sandwich, chips, and a soda! When I asked why the young girl started loudly screaming at me! Will never go back again. i instead went right next door to a very nice Mexican Restaurant that I enjoyed their food very much I don't recommend this place this location to get subway! The mistake I did was that I didn't check this place reviews before going there. I just showed up. read more

Horrible service and poor food quality. I ordered a salad and surprised to find out they don't chop anymore. Chicken tasted raw even though quickly zapped. I'm a Hispanic and 100% support minority business owners, but that's no excuse for poor quality of food and service. No plastic knifes to cut the not chopped salad and when I asked for pepper (thought they usually ask if want salt and pepper, hum) Anyways, women hands me a pepper grinder that needed to be wiped down, gross! Seriously $22 lunch, including my nephews sandwich, salad was not worth $5 in my opinion. Cost savings, ok but I don't want to eat entire tomato core or brown soggy avocado that they change extra for. Super disappointed should've went to Panera or Togos! read more

Subway - Tomato core in my salad, no thanks think can either dice or toss this part - Sandwiches Near Me - Tracy, California

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Order (1) veggie and (1) Italian BMT sandwich. Fresh vegetables and meat with good amount. Order for pick up and the sandwiches were ready just in time for pick up. Clean store and friendly customer service. read more

Subway - New Subway logo in the restaurant. - Sandwiches Near Me - Tracy, California

What kind of subway runs out of pepperoni? Took me 30 minutes to get a foot long. Do better.

My fiancé and I came here on 7/3/2023 around 9:00, 30 minutes prior to closing hours. There was a young indian guy working at the time, all by himself. There were 4 parties in line and the party in the front was ordering 4+ footlongs. Anyone working in customer service would've been easily overwhelmed and stressed in his current situation but the young man remained calm and focused and still provided friendly customer service. The store was clean and ready for closing. He handled the last minute rush of customers professionally and without issue. There was even a younger gentleman in front of us that had anger issues of some sort as he was hitting himself and pacing back and forth while waiting in line. Once it was his turn to be served the employee working informed him that they were sold out of the certain sandwich he was ordering and of course the guy lost his mind over it. However the employee was very calm and friendly still, and overall handled the situation really well. Unfortunately I did not catch the employees name but to the young gentleman working that night THANK YOU. We appreciate your patience and kindness. Our sandwiches were made properly and tasted delicious. We left without any issues. read more

Came in to get a sandwich, saw a worker chasing a lady out to her car over a water she forgot to ring up - after the lady told her she wanted the water twice. I left after that. Atrocious. Go to any other subway before coming here read more

Beware this place will not except your coupon and will lie telling you their scanner is broken. I would recommend going to a different location. read more

If I could give them zero stars I would. Upon eating my sandwhich at home, I had went for a second bite and found this long ass strand of hair inside my mouth stretching from my mouth to the sandwhich. read more

Subway - Long black hair - Sandwiches Near Me - Tracy, California

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Just got another footlong from subway savi girl said they dont give footlong packed separate she wanted me to buy two six inches i was surprised woow what kinds customer service shes giving read more

Subway - Look at the great veggie sandwich she made and attitude on top. 12/22/2019 - Sandwiches Near Me - Tracy, California

Terrible experience. Ordered online and the employees gave away our BOGO sandwiches to another lady who claimed to have our confirmation code. Instead of just remaking us the sandwiches they made us pay full price for two new sandwiches. It was ridiculous. How can a random lady walk in, take our order? The employees even told us the lady ordered a sandwich regularly, so how did she even know to take our order if the employees didn't share the info for the name of the order? Did they even check the confirmation code? I doubt it now! Unless someone is so crazy about Subway sandwiches that they hacked my Subway account. Don't go to this Subway! read more

There was an Indian girl yesterday wearing glasses, I believe, she was working alone and there was a line of customers. She was working very fast and actively. I noticed her movements, she did not missed even a customer greeting while making my sandwiches, I ordered 4 footlongs and she hardly took 4-5 minutes to make them. I especially asked her name when she was making my sandwiches ,she told me Yacna, that was hard to pronounce but I really appreciate her work. She always has a beautiful smile on her face while taking customer. read more

I walked in at 11:39 I wasn't the only customer in the store. The 2 women were in the back stacking boxes. They made eye contact with me TWICE before saying I'll be with you... I watched two flies land on a piece ham, then 2 minutes later the older lady came out and started on my 6 inch sandwich The younger woman ended up coming over to take over and asked me if the only sandwich there were mine. As she finished my sandwich I told her I also wanted a bottle water and she said "huh?" I replied a bit louder asking again for a bottle water. She nodded her head sideways and said "ok" my total was 8.32 and as I left I grabbed my bottle water out of the fridge. As I got in my car, she came outside screaming saying I didn't pay for the water! I told her I bought half a sandwich and my total to wish she replied, and said she didn't charge me for the water that she had given me a water cup... I told her that I did not want a water cup that I asked her for a bottle water... she threw her hands up, rolled her eyes and said well that's on you... I walked in and refunded my entire order. The staff here is exceptionally rude and this location should be shut down. This is not the first incident that people have had at this location with the staff being extremely rude... The older employee was apologetic, but the younger girl has absolutely no respect! Disgusting read more

Subway - Exceptionally rude employees! - Sandwiches Near Me - Tracy, California

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We walked in about 10 min before 8 pm and the girl at the counter was making sandwiches for some people. She looked over and rolled her eyes; when the other patrons were leaving and we approached the counter she said they didn't have any more and said they were closed. We said, ok and left. Rude and unethical, this teen needs to be fired and clearly needs a job where she doesn't interact with people. read more

I'm giving this place 3 stars for the convience factor. If I'm starving between after getting lasered and before Yolanda does my hair, I'm hitting up Subway because its next door! Service was very quick and prompt here, and the people were somewhat pleasant to deal with. Is it just me or people that work at Subway just aren't the nicest people? read more

Fast and courteous. They just made the exact sandwiches the subway across town sd they couldn't do. The lady that works there is fast and excellent at her job. This location is way further for us, we drive there to skip the awful one nearest to us read more

I went here today for a sandwich with a coupon. And the guy there said it wasn't valid, even though it had the valid date right on the coupon! He refused to let me use it, what an idiot. I don't know about the other Subways in my area, but this subway location sucks. FU. read more

I should have read other reviews about honoring corporate issued coupons. They did not honor a coupon for my family until I returned in person & discussed the coupon, the verbiage (sandwiches ordered were not in the exclusion fine print) & the excuses I was given. Initially the owner indicated one of the items was not included in the deal, yet I pointed out it was not in the exclusions. Based off of finally honoring the coupon I am giving two stars verses one. read more

lady messed up my order and talked on the phone for at least 5 minutes before deciding to help.

I will not be returning here anytime soon. I got sick and so did my husband. I remember looking back and the meats didnt look as fresh but, we were terribly hungry so that's my fault. read more

This business has been artificially elevated in the reviews. I found that the veggies are old ie. the lettuce and the spinach was rotten. The restrooms were locked and was told that the restrooms did not work. I will be reporting them to the health department. read more

Too bad there's not a way to give NEGATIVE stars. How can you consistently be out of avocado? There's a grocery store right next to you. The staff is rude and doesn't seem to care about good customer service. Entitled little brats. read more

We bought four foot long and spent almost $30 which was just a waste of money because the bread was too hard, seemed like it was old and the vegetables were old. The Service person was very rude. Never going back there again.she add too much salt very bad service. read more

Ordered using the app from the 11th street location accidently. Called the store to cancel and ask for refund. She said she would not make it and that I had to call corporate for refund. Makes sense except they are only online for customer service. Sent off 3 requests so far and get an auto email saying it has been forwarded to the appropriate person and nothing happens. Finally contacted the manager/owner (?) who was going to try to resolve. I've given him over 2 weeks and he says he is trying. It's a broken model, nobody wants to take responsibility and provide a refund. Terrible customer service both online and over the phone/text. Texted for an update and he is no longer responding. Update: The manager/owner finally called and indicated that a refund would be issued. Subway corporate needs to review their customer service policies as the current model makes for a terrible experience and does not value the customer. read more

The sandwich was ok it wasn't enough meat but I wasn't going to pay extra, when I got home the bread was hard I had to put it on slice bread. The price was increased which I wasn't happy with either. The young lady had good customer service skills. The the only thing that saved this rating. read more

They mailed coupons to my home. One of which is 2 foot long for $10, I purchased 2. I decided to add a third veggie delight. The cashier fumbled with the register until he was able to charge the most for the lowest cost sandwich in the store. The other two were identical. I feel bait and switch cheated. There are 10 subway stores in Tracy CA. I want to know who owns them. No one seems to speak and understand English. Are these workers imported indentured servants? I will no longer support the owner of these stores. read more

This is the slowest subway I've ever been too. Like seriously. If it wasn't so close to my work I wouldn't even go to it. Also the way the handle my food is ridiculous. When they are handling the bread the smash it. Not even listening when I ask to get another bread that doesn't look like it's been through the compactor. When the girl who was making making my sandwich was wrapping it she just twisted the parchment it was on the places it on the subway wrapper and did it again. Attached is a picture of my tuna sandwich from tonight. I've been a loyal customer to subway for years but I've never received anything like this. Shot service seriously. read more

Subway - Man handled. Terrible service - Sandwiches Near Me - Tracy, California