Hours posted is not accurate. I'll go by around the same time. Anywhere between 4 and 5pm sometimes doors would be open sometimes it will be locked with the open sign on. read more

Terrible service, the guy in there is slow and doesn't listen. Very poor communication skills. The guy barely speaks English. They should just close down at this point unless they change the workers read more

There's always an older latin gentleman that helps prepare the sandwiches I order. He is polite and efficient, the service is quick and the sandwiches are always great. read more

The worse customer service ever.the guys seem to not want to serve..ask for the beast he say he out of everything and was being rude.last time coming here.. read more

It's a normal subway. Nicely located for me since I work nearby, but nothing out of the ordinary. Last time I came here, I ordered the meatball sub - Footlong. It was everything I was expecting and it filled the hunger craving for a quick and easy sandwich so I could get back to work. Yeah, it's a Subway restaurant, you know what to expect. read more

Who ever works Thursday lunch hour is excellent. She is endearingly polite and proactive. She asks questions to ensure the correct order. She follows specific ingredient directions with care. read more

Subway - Spicy Italian Sandwich - Sandwiches Near Me - San Francisco, California

The Asian who works during the day, for example today, January 4, went to the store, and there was a long line, to order I asked her to use the bathroom and she rudely told me that it was only for customers, I told her that I was going to buy and she lashed out at me very angry, they shouldn't have employees like that, I'm a customer, and I think they shouldn't have people like that, razist. read more

I love coming to this Subway because it is located a few blocks from where I live. When I come here on the weekends, it is not very crowded. I usually get the Cesar Chicken Wrap. This place also has a public restroom. This is a great place to get a quick and affordable lunch if you are on this part of Broadway. read more

Subway - Cesar Chicken Wrap. - Sandwiches Near Me - San Francisco, California

This place is a total bust. Not only was it some of the worst service I've ever had, my steak and cheese sandwich had about 1/3rd as much meat as I am used to. The sandwich was also left in the toaster for too long and the outside of the bread became quite hard. It's Subway. It's cheap and my expectations are routinely low. That said, even grading on the fast-food curve this was a complete disappointment. If you're looking for value, go to one of the several other sandwich shops nearby. Even another Subway if you're that set on it. But avoid this place at all costs. read more

Ugh. I got one of their new mini sandwiches as well as broccoli cheddar soup. There was a hair in my soup! And it was clearly not mine :/ I threw it all away after I found it. Even before I found the hair I thought the soup was on the watery side. The mini sandwich (I got ham and cheese) was less than mediocre. read more

Subway - There's a hair in my broccoli cheddar soup. - Sandwiches Near Me - San Francisco, California

This is my second time in this subway and the service is amazing and they are so fun and nice to talk to. Thanks Jay and the crew for another amazing Subway time for me and my friends! A slight recommendation is to tidy the table area more often. sadly too many customers also imply that they dont tidy after they eat -.-' read more

Subway - Subway of the day - Sandwiches Near Me - San Francisco, California

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Go here most days, but not anymore. Every time the owner is there, grumpy and cash register problems! Other staff everything is always smooth. If you don't like having a franchise why do it? read more

I got to subway at 9:54 A.M Saturday morning and it's not even open when the doors say 7.

This place is a sh*t man!!! Last Wednesday, I was craving for subway sandwich. A sandwich that I mainly order but not that desperate to want it. Anyways, when I went in this subway store. I asked for the 5 dollar footlong spicy Italian sandwich. However the lady is just piece of shit not knowing, there is that order such existed. Ugh..... She kept saying, there is no 5 dollar something something shit. Only mentioning about meatball sandwich. Fuck that like you think I would just came in order that instead. Shiiit!!! She does NOT know how do her job well. I mean like come on, my order!!! Or main known menu as 5dollar footlong. Knowing what it has, how fucking obvious and easy is that to know. Shiiit! I could've done a lot more better job then her. Sigh..... I guess I'll give one star just cause there is a subway in embarcadaro. - customer service here sucks my a**. Never ever come in here ever again. read more

If you have coupons or get the coupons via Subway text, do not attempt to use them here. I've been coming to this Subway since April 2015 and I'll now go the extra couple of blocks to the Battery St. location as they know how to use a computer! New management took over about a year ago and for awhile I stopped using the coupons that Subway themselves text to me, as it's not worth the hassle with the current crew as they have made it pretty clear now that they would rather provide abhorrent service than honor any sort of SUBWAY discount (other than the sub of the day). 2 weeks ago I thought I'd give it a try again and use the $3.99 coupon for any 6" sub. The older Asian lady who rang me up kept telling me they could only do $1 off though the coupon clearly said $3.99 for ANY 6" sub. She was challenging me on what the coupon we were both looking at stated, then said there is no button for that discount. Then after I told her to forget it and the sub, somehow miraculously the button was found and the coupon was honored. It was surreal in that up = down kind of way. Today the coupon was for free chips with any sub or wrap purchase. I chose a wrap. All is fine until I try to use the coupon. Girl behind the counter can't find the button, older Asian lady comes over and says there is no button, so therefore they can't ring it up and I can't get the chips. Good lord, here we go again. She tells me to come back another time, like maybe the button will miraculously appear again. Also, the coupon expires today. I was agitated and said that's fine, I don't need the chips, I just need to go. Then a third employee is hovering over the computer and NOBODY could figure this out. The poor girl who was trying to ring me up slid the chips towards me and was charging me $6.99 plus tax (price with free chips) and the Asian lady started berating the girl about giving stuff away and how she can't do that if there's no button. Are you kidding me?!? What a cluster f*&k. Either some people that work there are horribly inept, or it's just a ploy to wear you down so you give in and forgo the discount or coupon. Since it's just Subway food, you can get the same Subway stuff at any Subway as there seem to be plenty in the area where I work. This one is the most convenient in terms of proximity to my office, but it is extremely inconvenient if you try to use any discounts or coupons, even when it's their own company texting them out. I honestly didn't want to write this as there are a couple genuinely nice people that work there, but if talking to the staff gets you nowhere but added frustration, then I don't feel as bad putting this on Yelp. read more

Quality Control is not their strong point at this location... Came in on a weekend, and while I know sandwiches aren't flying out the door on a Sunday, let's at least throw out the wilted/brown lettuce, and shriveled tomatoes. I should have paid more attention as it was being thrown together, but REALLY? Just threw out 8" of sandwich because it was downright nasty. Super disappointing considering I work around the corner, and NOTHING is open around here on weekends... read more

I usually go to the subway by Embarcadero bart on my way in to work but decided to try this one out since it's closer to my work. The lady who was preparing my sandwich seemed more interested in her conversation with her coworker. I had to repeat everything I wanted about 3 times. For example, I asked for spinach and she reached for bell peppers. I asked for Lite Mayonnaise but she put on regular. When I said I had asked for Lite, she reached for the Lite bottle and tried to put even more mayo on my sandwich. Next time, I think I'll walk the distance to my regular subway. read more

Was working nearby and wanted a quick, somewhat healthy lunch. This location was one block away, so I walked over. It's a Subway, how difficult can it be to order food? Well, the staff here makes it difficult. The new promotions are money - and supposedly time - savers, so I ordered the Tuesday special. I told the clerk NOT to heat it up. She insisted. Three times, then made a disparaging remark in another language. Unfortunately for her, it is a language I know, so I was not happy. After that little encounter, another employee finished my order, trying to upsell. No takers, no tip. Make the food the way the customer wants, okay? BTW: The sandwich itself, with chicken breast, albeit processed, and lots of veggies, was great. The sriracha sauce is fiery and a nice compliment. read more

I had a sandwich there last week. No problem; regular six inch and a drink. It was good. At checkout I paid for the sandwich and received a coupon for a free sandwich. The coupon stated I could get one of equal or lesser value with purchase of any sandwich and 20oz. drink. I returned with my receipt and coupon in hand and handed it to the guy. It stated that it was good until the end of this month. Just to be sure I wouldn't get charged I asked the guy if it was still good. He said wait while he checks with the manager. The manager comes out and says the coupon is only good the same day you buy a sandwich. I asked him to show me where on the coupon that is stated. He couldn't and instead tells me he knows the rules. I ask him to show me the rules he's speaking of, he couldn't and still refused to give me the free sandwich. He then said I could check with some office. I suppose he meant there was a Subway headquarters that I could complain to (probably 'til blue in the face). OK, so that was my experience. I was pretty angry when I left. I have a little experience with customer service and I know that's not any way to get repeat business. I won't be going back there, ever. Also, like others have said before me, if there were zero stars, that would be the rating for this place. JW read more

Ordered from here for takeout. They were quick too! The staffs there were nice and smiley. Will come by again!

This is a fast and super cheap spot for lunch! This location is new so it has a lot of two for one coupons that they are constantly handing out. They are pretty consistent with the sandwich making. I don't mix it up much. I always get the vegi on honey wheat and it usually tastes fresh and good. The service has been very quick and the lines moves at lunch. A couple of the sando-makers are a little slow but I chalk it up to them being new. They are all very friendly and one guy went above and beyond to find me my chips in the back when the shelf was empty. Overall, a quick, cheap place to grab a sandwich. read more

Standard Subway, not the best and not the worst. Friendly workers put the flow of the store seems a little lacking. Update:11-09-12 Don't know why I gave this location another try. Dropped to a 1 star due to the last experience. Ordered a simple $5 foot long and everything was going ok until the lady asked me what dressing I wanted on the sandwich. So I ask for "light mayo" and "Southwest chipotle." I didn't think that it was a complex request especially when the sole job of the person behind the counter is to make sandwiches all day long. The lady look confused as she was looking for the dressing. First she picked the regular mayo and not he light mayo, not a big deal. And it was pretty easy to see she made a mistake because of the color of the sticker and wording on the sticker. Did she forget that there was glass and that I could see what she was doing? I guess she thought if she moved fast enough I wouldn't notice. Wrong... Second, she picked up a red dressing and squirted it all over the sandwich. I knew that it was not the "south west chipotle" because it was a totally different color and I order the same sandwich all the time. She hesitated and realized that it was not the right dressing. She stopped and without saying a word went to the back to grab the right dressing. She could have at least asked me if it was ok or if she needed to make me a new sandwich. She tried to act like it never happened...LADY, it is glass! I can see what you are doing. Once she made her mistake she started wrapping up the sandwich like nothing happened. I had to stop her and ask what she added to the sandwich. Quietly she said "hot sauce." All I could do it think to myself was, I don't want to deal with this person ever again and I will never come here again. Just give me the sandwich and you will never see me again. The least she could have done was to acknowledge her mistake and offer some resolution, not act like it never happened. I did not expect a free sandwich just some acknowledgement... read more

All I can ask for with Subways is that they are clean with fresh ingredients. This one is both. It's an easy lunch time go to for a marginally healthy meal. I can't resist the chocolate chip cookies. Nothing on Specialty's but consistent. read more

Hours are misleading. Understaffed, slow service. Will not be coming back to this location

took my money and gave me the wrong food. When I went back they refused to give me the right food or give me my money back. Will never come back. Worst service I have ever seen at a subway. Hope they close down. read more

Normally, I do not give reviews unless it's really good or bad. In this case, BAD!!! Their hours state 9 AM OPEN on Sunday. I was there and the guy arrives at 9:14 AM. I'm a patient person. He tells me he can't serve me and turns me away. It's Subway for goodness, I'm not asking for a full buffet breakfast. How hard is it to put together a cold sandwich that needs no heat. The rudeness and turning away is what gets me. If I was behind that counter I would have said, "It's early, I'm late, I'm sorry. LET ME SEE WHAT I CAN DO!" read more

I almost never write reviews, but this experience bothered me. I went there slightly before the lunch rush at 11:45 and they had 3 people making the sandwiches and one person working the register, should be more than enough employees to keep things moving. It took a pretty long time to get my sandwich, but that is not what I had an issue with. The part that frustrated me the most, was that they tried to cut the sandwich in half while it was still open facing, then tried to wrap it up directly like that. When I opened the wrapping everything fell out everywhere creating a mess. The sandwich itself was soggy and because it was wrapped while still open, everything was separated with each bite. read more

We go to this Subway all of the time. It's fine.Sometimes you have to explain to the girl behind the counter a few times what you want, but so what? Me and my employees work in the area and it's a good value and pretty quick. We LIKE it. read more