Penn Yan Subway at 232 Lake Street, Penn Yan, NY
This took place Sunday, May 17th at 4:45 PM.
When I went in to pick up my online order, I had to remind the employee behind the counter to put his face mask on.
I was patient with him. I said "I'm wearing a mask to protect you. Please put your mask on to protect me."
He put his mask on.
But once I was at the counter, he took it off to speak to me. We were barely 6-ft apart. I took several steps back and asked him to please put his mask back on.
During our transaction he resentfully grumbled, "Masks don't protect anyone!" This may be one employee. But it reflects the Subway management.
This employee does not appear to have been educated by management about why a face mask is a crucial safety practice during the Covid-19 pandemic. Nor did management effectively convey to their employees that wearing a mask is required at this time by State executive order.
I do not have confidence that my food was prepared safely - by someone wearing a mask and gloves. Merely entering this store to pick up an order is not safe. I'll be eating at home more, for sure! read more