Consistently bad counter service. Slow and disengaged. Possibly turn this location into drive…read morethrough only.

Fries absolutely soggy nasty and crunchy in places they shouldn't have been not good and would not…read morerecommend

This McDonald's has a really impressive neon sign from the golden age of fast food restaurants…read more It's too bad so many of these are gone (Arby's on Wheeling also has one). It's McDonald's---this branch has relatively good employees. Still, go and check out the sign!

awful awful experience. i needed a quick little pick me up mid sunday so i decided to go through…read morethe drive thru for a carmel frappe. simple i would assume. WHY HAS IT TAKEN ATLEAST 30 MINUTES FOR A FRAPPE . mcdonald's is supposed to be quick and easy. WRONG. i wasn't even parked it was in the drive thru line. how dare. what possibly could have taken 30 MINUTES AND WAITING. gas is 5 dollars a gallon no one in this economy can be sitting in this heat in a mcdonald's drive thru. not only did i have to pay so much for this frappe im wasting gas while i'm at it. preposterous i say.

This place is absolutely gross, I saw a roach crawling on one of the walls from behind the counter…read more They are super slow as well and have terrible customer service. Another day I went into the lobby at the tillotson location around 11:40pm to order food and sit down because i have had a long day at work. When i sit down and wait for my food a tall ish guy comes up to me with a tray. He has short brown hair maybe mid 20s and very skinny, he decided to touch me inappropriately. I will never go back there ever again, im TRAUMATIZED!!!

It's McDonald's. So you're not looking for anything special except to not get sick and get your…read moreorder. Well neither were true for me. Got a 4 piece instead of a 10 piece, 1 burger instead of 2, and a huge case of the Hersey squirts. Service was poor. Slow and wrong. Parking lot looked clean.

This restaurant is always dirty, specially the women's bathroom (can imagine men's). Service has…read moreups and downs. Usually grumpy people with some exceptions. I always pre-order on the app and when I get to the restaurant I add Table Service/Number. They never bring to the table, just scream table number. Last time (12/20/25) there was blood splattered on the wall, seats, and window on table 108. DISGUSTING!! No employee seemed to notice. Informed someone when I was leaving. Makes me wonder the cleaningness of kitchen :-C Haven't been back since. They should have someone always checking to maintain at least best sanitary standards.

The food is ok but I spent nearly an HOUR in the drive thru for 2 shamrock shakes. No amount of…read moreflavor can justify that.

breakfast crew is always on it. Not sure who the morning manager is, but he is always super kind to…read moreeveryone and helpful

Took forever pumpkin spice latte taste like black coffee the burnt the fries and the fryer was…read moregoing off the entire time

Last several times I have gone food was wrong . Seem to close early at night . Way under staffed …read more Workers are rude special night manager.

Went in to order two milk shakes and looked back in the kitchen area to see over half the staff…read morewith their masks below their nose's....what's the point?

Great breakfast is served here. Really? Do you like your scrambled eggs and their Hash Browns…read more Great.People are at the checkout too bad we can't tap them.Well then again maybe you can.

Today we stopped by the drive thru at your newly remodeled McDonald's. We tried to use a code on…read morethe app when it didn't work we were told we could only use the code on the McDonald's app on certain days. They wouldn't even scan the code. It was for a free coke with purchase of a cheese fry. After 15 min the older tall female manager came to the window very rude and unprofessional. Ask what we needed and after several minutes she told us that there was nothing she could do. So we drove away. She lost our business and the 16 dollars we were going to spend for not honoring a coupon for $1 soda! I will definitely be letting my friends know to stop at a different location if they would like to feed their children! #rudeandunprofessionalmanagement.

Waited 30 minutes for 2 chicken biscuits and a 4 count chicken mini with hashbrowns with no…read morereimbursement. At least 10 cars have drove past with their food. This place is an absolute joke when they get busy.

We stopped at this Chick-fil-A on a Monday evening. Because I had read the reviews before arriving…read morein Muncie and learned that the drive-through service could be pretty slow, we ordered the food on the mobile app just prior to arriving and went inside to pick it up. The food was hot, fresh, and tasty, and the service was fast! It was such a positive experience that we went back four days later, hoping for the same. But this time, we made the mistake of going through the drive-through because the line didn't look too long. The service was extremely slow, and we only did a cursory check of our order. When we got back to the house, we found that the dressings had been left out for both of our salads! We didn't want to make the long trip back to get the dressing while the rest of the food got cold, so we went ahead and tried to eat them dry. Not a tasty experience at all--especially with lettuce that was already a bit wilted. I'm not sure I'll be able to convince the others to give them another try. But if we do, we'll order when we're almost there, go inside to pick up the food, and make sure every last item that's supposed to be in the order is included!

Zachary at the cashier was awesome. Great employee…read more The restrooms were a wreck. One soap dispenser out of order the other empty. How can employees wash their hands if no soap? I also noticed the health department had an issue with the restrooms not long ago. Just nasty.

Ordered a Rolled Cantina Quesadilla around 2:40am, asked and paid for extra cheese. This is what…read morethe food looked like when getting home. Called the store about the order and was talked to very rudely.

How you gonna tell me TWICE today you guys are out of a midnight cherry freeze, blue raspberry…read morefreeze, AND Baja blast? I come back a second time out of Baja blast again! And Pepsi as well. What ever happens, but when I pull up to pay for my food you have not one but TWO BAJA BLASTS SITTING ON THE COUNTER? I go to the restaurant over to get my drinks, what do I see on a table inside Taco Bell... never guess it. BAJA BLAST. If your service is so good then why are they so lazy to go and grab drinks from the dinning room. If you guys are so lazy then why work in this business?? Also, if I come up to the window to pay for my food why look at me like I did something wrong? I will never be visiting this location again. Also when I get home open my Taco Bell bag to find half of my fucking taco IN THE BOTTOM OF THE BAG CAUSE SOMEONE CANT WRAP A TACO. I SWEAR IF THIS EVER HAPPENS TO ME AGAIN. IT WILL BE THEIR LAST DAY AT THE JOB.

Hours are unclear and need to be revised... showed up at 12:30 and they said they were closed when…read morethe site said they were open till 1:00am.