Waited 30 minutes for 2 chicken biscuits and a 4 count chicken mini with hashbrowns with no reimbursement. At least 10 cars have drove past with their food. This place is an absolute joke when they get busy. read more

We stopped at this Chick-fil-A on a Monday evening. Because I had read the reviews before arriving in Muncie and learned that the drive-through service could be pretty slow, we ordered the food on the mobile app just prior to arriving and went inside to pick it up. The food was hot, fresh, and tasty, and the service was fast! It was such a positive experience that we went back four days later, hoping for the same. But this time, we made the mistake of going through the drive-through because the line didn't look too long. The service was extremely slow, and we only did a cursory check of our order. When we got back to the house, we found that the dressings had been left out for both of our salads! We didn't want to make the long trip back to get the dressing while the rest of the food got cold, so we went ahead and tried to eat them dry. Not a tasty experience at all--especially with lettuce that was already a bit wilted. I'm not sure I'll be able to convince the others to give them another try. But if we do, we'll order when we're almost there, go inside to pick up the food, and make sure every last item that's supposed to be in the order is included! read more

It was lunchtime, and very busy. Food was great. Service was great. I had the southwest salad without corn and beans and I loved the kick to the spicy chicken. I wish they had some extra help cleaning tables and the bathroom. There were no clean tables, and we were choosing to dine in. I'm not blaming the stuff because they were all hopping in extremely busy. I just sometimes wish that busy locations with schedule someone to wipe tables off or even offer, hand, wipes, stations or cleaning stations were a customer could go get a Clorox wipe and wipe their own table off. read more

Chick-fil-A - Southwest salad with no beans and corn - Fast Food Near Me - Muncie, Indiana

Who wouldn't recommend Chick-fil-A? This location is always nice and engages in conversation while you wait for your food, which helps avoid any awkward silence. read more

they need to hire people with fucking brain cells. Ordered my food and they didn't even get me what I fucking ordered

This afternoon Chick-fil-A was the busiest I've ever seen, but the costumer service was exceptional and the restaurant was still spotless. We even had a gentlemen come up and talk with us, and checked how our food came out. A great experience all together! read more

I went through the drive through and got a sandwich with fries. The workers were fine and did what they needed to do. My fries were perfect and I couldn't wait to get to my sandwich. Until I open it up and see it is burnt. I was already 15 minutes out and was not going back to fix it. I wasn't even able to eat half of the sandwich. This makes me disappointed because I know they saw the sandwich was burnt and still gave it to me. read more

Chick-fil-A - Chick-fil-A Chicken Sandwich - Fast Food Near Me - Muncie, Indiana

Excellent food & consistently great! Loved the attitude of the employees, always a smile and seem genuinely eager to serve (an example set by Jesus) and reasonably/competitively priced! I don't worry about the language my grandson might hear while waiting in line. Thanks, Umma read more

Ordered on the app for curbside pickup. Super easy. Got there and barely had entered my parking spot and the order was there. Super fast. Food tasted great. Happy customer. read more

This store is always at the top of their game. They're so friendly and the food is always fast and good. I especially appreciate them taking a little extra time to write a joke on my bag during this coronavirus time. It really put a smile on my face :) read more

Chick-fil-A - ows a paper bag with a note on it - Fast Food Near Me - Muncie, Indiana

Food comes out fresh and fast. Service is always friendly. They seem to have figured out a good system with the drive-through so that sometimes my order is brought out to me before I've even rolled up to the pick-up window. I'm always impressed with the accuracy of my orders-it's always nice to know that everything I ordered is there! read more

We got two large fries and this is how full they were. Would've ordered mediums if I knew I was going to get ripped off. read more

Chick-fil-A - ows two boxes of food on a bed - Fast Food Near Me - Muncie, Indiana

I really enjoy coming to this Chick-fil-A. The staff is always nice and welcoming to me. I use the mobile app now to order my meals and they are so fast with getting my meal ready! I also really enjoy that the app will not let them know to start making your meal until you are either close to the store or at the store so the food doesn't get cold. read more

If you are accustomed to other Chic-Fil-a that can serve you fantastic food fast regardless of how long the line is... Don't count on this one doing that. Unlike the other stores in our area that utilize their employees to come outside to take orders and provide faster service . they use their employee to stand out and ask you to pull up within inches of the car in front of you in line and only have two Machines to order at. Like packing the cars in tighter when you only have two places to order will speed things up‍ My typical wait at Noblesville or Indy at rush hour is about 10- 20 min. Plan on waiting an hour at the Muncie store! I have always said Chic-fil-a has it down pat but not this one! Oh and when I finally did get my food, I had to set behind a car they had not yet served for so long my food was cold. read more

I really don't like chicken but Chick-fil-A brings me in because of the atmosphere. Pure joy, courtesy, is everywhere. However the one thing that brings me back and back is their Ice. They have that wonderful ice... Seed or pellet ice. For every Ice connoisseur this is the end of your journey. Best of all they share. I can buy a bag of their marvelous ice to hold me inbetween visits. Thank you for your generosity. read more

I always enjoy Chick-Fil-A but in the last 2 days, I have visited this location for lunch. The food was just as good as I have seen in all the other locations. The thing that got my attention that was extraordinary about this location is that I had 2 different order takers this week and both were more than friendly, they made me feel welcome and excited to serve. There are many great restaurants in the are but I certainly recommend this one because of the great food and outstanding customer service. read more

It's Chick-fil-a. I'm personally a big fan of the sandwich and the lemonade. The cookies are surprisingly good. I'm don't eat a lot of fast food, but when I do this is often it. Why 5 stars for a chain? This store is particularly well-run--clean, efficient, and the staff is friendly. read more

Normally i would not be making a list about this, but the visit i had tonight was awful. Whenever i go through the drive through or go inside, it is always pleasant. tonight the person taking our order in the drivethrough was very rude and had lots of attitude. i know i can always count on chickfila to be prepared well , but tonight the fries were almost dripping wet because they were so soggy. this was the worst prepaired good ive ever had at chickflia, include the expirence!!! very irritating! read more

This is way over pitched for lack of food that was given.....my fries were half full and the salad I got came with no dressing!!!! What a waste of good money and a disappointing 25 minute wait in line for this bull shit! read more

The are a 1st Class EATERIE !!! Love their chicken sandwich, or nuggets. Their soups & salads are great, & LEMONADE is made from squeezed LEMONS here in the store. The staff are class folks, very cordial, clean, educated, +++ !!! read more

Chick-fil-A - GREAT addition to Muncie - FAVORITE Sandwich !!! - Fast Food Near Me - Muncie, Indiana

Having lived in Virgina Beach, VA and South Carolina I came to find Chick-fil-A as one of my greatest comfort foods. Now living in Hawai'i I don't get to indulge anymore, but it is one of my first stops when spending time in the US Mainland and I see one. Usually spend about two - three visits to Chick-fil-A on every vacation in an area that services them. Last trip, not so much. Both Chick-fil-A's no longer serve cole slaw with their meals (which I was told I was outdated for liking coleslaw...go figure), fries were soggy, and overall the staff was a little too busy having fun and not getting orders out. This is my first review for 1 start, but had to make it. What happened to the good old southern hospitality of Chick-fil-A and why the need to get rid of the classic sides? read more

Too greasy. They are not welcoming to everyone. For example if you are of the LGBQT community, you would not be welcome because of their Christianity views. read more

This Chick-fil-a had exceptionally kind and considerate service! Bathrooms were very clean too.

For a fast food franchise Chic Fil-A is tough to beat. The Muncie location is fairly new and you would never know. I've never received cold food or even a wrong order. The staff is always friendly and polite. "My pleasure" They have multiple family events throughout the year, Ive yet to attend one but looking forward to going in the future. Great Tea, milkshakes, waffle fries, and of course CHICKEN. Also, their closed on Sunday's, have to stand for something read more

Chick-fil-A - The menu is full of ... Chicken :) - Fast Food Near Me - Muncie, Indiana

Chick-fil-A is known for their amazing fast service, but this is the only Chick-fil-A i've ever been to with customer service that doesn't have that amazing customer service like the chain is known for, but rather meet other fast food customer service like Wendy's and McDonalds. The drive-thru line was so long and I've never seen them out with computers taking orders. I've thought about writing a review for awhile, but time after time the service is below chick-fil-a standards here in muncie. read more

I've always had nothing but amazing service here. The staff is incredibly friendly and helpful. I've been coming to this Chick-fil-a for over 3 years, I've never had problem with my food. Once I accidentally dropped my shake, an employee stopped me, cleaned up the mess, ran back in the store & got me a new shake. Also one of the best chicken sandwiches in town. I enjoy coming here with my family read more

Our visit was less then perfect yesterday! Usually when I go to Chick-FIL-A I have perfect experiences. This Saturday though my mom and I both ordered SouthWest Salad with Creamy Salsa Dressing. The wait was forever! Going so slow through the drive thur then on top of that my mom asked if they put extra dressing in there like they ask... They actually had not put any dressing in there so good thing we asked. When we got back to the house with our salads we were missing some items to top it with. I'm not sure why it's difficult to remember but al the toppings and dressing in the bag but guess it is. Anyway the salad was good just the service could use some work. read more

This is by far the best Chick-fil-A! It's always so clean and the staff is very polite. My food always is fresh, hot, and tastes exactly like I want it to. read more

I ordered 8 pice nugget with fries the food came out hot and fast chicken was tender. over all I would highly recommended eating here

Move over KFC there's a new Chicken in town. Their chicken sandwiches make KFC look like McDonald. Hamburger places should stick to serving beef. Their milkshakes are great also. read more

I don't always eat fast food, but when I do, I prefer Chick-fil-A lol but really this place is great. It's always fresh and quick. I have no complaints about this Chick-fil-A. read more

For a fast food restaurant, you can bet they are tight, but a little pricy for some decent food. Their staff seems well mannered and charismatic. They will take the time to bring you the food also. I simply think this establishment needs some changes in price and variety. read more

food was good service was fast,restaurant was nice and clean just the way I like it.

Overall experience at this location is good; However, when we had our graduation party catered by them the fruit salad trays were lacking an array of fruit as described along with the high price. Its easier to fill in with apples because berries are more expensive. Definitely gave the appearance of cost cutting with 90% apples! If you're wanting a lot of apples in your salad you'll be fine, {should be called apple salad!}. They only sprinkle strawberries, blueberries and mandarin oranges on top, very deceiving. I tried to speak with the owner on 2 occasions and called corporate and have yet to hear from him. I was given 4 complimentary dinners in which I asked for 1 more because of 5 in our family. It took a week to resolve with me always reaching out to them. I did share with them I did not want a full refund on the fruit just to meet me in the middle; I felt that was fair. Will I go back? Yes, but I sure won't order the fruit salad trays again! This location is in Muncie Indiana on McGalliard Road. read more

Best place to eat. But prices are kinda high... I guess the food makes up for the prices at times. Sometimes you get way less than what you would expect. Sometimes my chicken tenders are dark dark brown and not light brown... read more

Didn't let me go through drive thru in reverse so I had to turn completely around and go through like a peasant

Was not impressed very bland... Chicken sandwich was okay but still not that great... Also didn't get everything I ordered and had to go around twice... I'll try another location I hear the one on ball state campus is good read more