Employee said restrooms were closed due to blood and alcohol being found in it. The one (1) Big Mac I ordered on the app took more than 20 minutes from the time I walked in the building and processed the order. This place is so scary, lots of customers inside cat calling high school girls and employees doing nothing about it. We were planning on dining in; but the service and overall attitude of employees and atmosphere was all very threatening. The one on tillotson is miles better. read more

awful awful experience. i needed a quick little pick me up mid sunday so i decided to go through the drive thru for a carmel frappe. simple i would assume. WHY HAS IT TAKEN ATLEAST 30 MINUTES FOR A FRAPPE . mcdonald's is supposed to be quick and easy. WRONG. i wasn't even parked it was in the drive thru line. how dare. what possibly could have taken 30 MINUTES AND WAITING. gas is 5 dollars a gallon no one in this economy can be sitting in this heat in a mcdonald's drive thru. not only did i have to pay so much for this frappe im wasting gas while i'm at it. preposterous i say. read more

Stopped by to get a double quarter combo meal and they were only excepting cash, NOT EVERYONE CARRY'S CASH. Seems like every time I come to this place there's always a problem, you either mess up my order or or r something. read more

Made a curbside order and thought I had ordered a Coke with it so I calmly asked the lady with the long black hair and grey roots if I did and she STUCK HER ARM INTO MY CAR snatched the bag around to read the order and said nope. And before I could even ask if it would be possible to order one she left. POOR SERVICE BAD WORKERS if I could leave a negative 1 star I would read more

I get off work at 11 pm. I often try to get McDonald's when I get off as I'm a loyal customer. But this McDonald's makes it so hard to get my money. It's always something whether it's closed for breaks, or cash only. I try to eat there everyday but if they honestly expect me.to hit an ATM just to get a stupid cheeseburger every time they are mistaken. I'll just go to rallys. read more

The store is fairly clean, employees are mostly friendly, service is fast but, and it's a big but, they are always out of ice cream, milk shakes and frappès ... the ice cream machine is always broken! It sucks! read more

This specific establishment of McDonald's has consistently given me the worst experience regarding food, service, and ambiance. They always take too long (waiting in drive through for over twenty minutes), employees and management are very unfriendly, nonchalant, and rude when there are no causes for this attitude, and the food is always cold. I cannot recommend this McDonald's to anybody, especially for people who want a swift, smooth, and positive experience. read more

We were in line for the drive thru, us and 2 people before us, it took 45 minutes to get to the pick up window, and even longer to get our food, they were blasting music that could be heard with all windows closed and could barely hear them. read more

Asked for sauce at the window and did not give me any so I went back inside and asked politely for some sweet and sour. She told me they usually charge more for extra sauce so I told her they just forgot it at the window. She stated that she doesn't need anymore smartass replies out of me. I'll be contacting upper management about this matter. If you want a good burger go to Juicy Jake's down the road. At least they won't curse you out for no good reason. read more

Oh my! All I can say is everyone needs to avoid this place like the plague! Service sucks! They always mess up the orders... they will give you someone else's order and then take it from you, after you have looked at touched etc the food items, only to give them to others..... I mean let's be honest, no one expects greatness from McDonald's, but the store on E Charles in Muncie is the definition of bad! read more

McDonald's - If you come here be prepared to wait while they repeatedly mess up your order... - Fast Food Near Me - Muncie, Indiana

Just a McDonald's for quick fast food but they were a bit slow for just 2 McChicken sandwiches. But the McChicken sandwiches great as always! read more

If I'm being honest I would not come here at all. Found multiple pieces yes pieces of plastic in my 2 out of 3 carmel frappes. Then we went back to discuss about the plastic situation and they gave us new ones and guess what we found MORE PLASTIC. Please look before making frappes I work in the fast food industry and I understand from both perspective but it's unacceptable to do it twice. read more

McDonald's - This is the plastic that was found in the frappes - Fast Food Near Me - Muncie, Indiana

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I asked for no mac sauce they gave me extra wtf get your shit together. I was looking forward to my Big Mac too

Late Sunday night in the drive thru, after waiting several...several minutes for anyone to ever come on the intercom...after others behind me finally gave up and pulled away, I pulled up to the first window and saw 3 different ppl walking around yet still ignoring me. Some guy in a "RugRats" sweatshirt finally came to the window and said they were CLOSED. Tonight's experience EVEN WORSE if you could believe it. Will save details for my complaint call to McD's in the morning. read more

This is by far the slowest McDonalds. Took an hour an a half for 12 cookies, a large fry, and a chocolate Sunday. Seriously, shut this place down. This is the second time this has happened and it made me download the Yelp app just to review it. read more

Slowest McDonald's in Muncie and they get your order wrong or forget it 99% of the time.

The food was ok but the service is terrible thy had my order on the screen but they took it off? Then they say do you have a order? Then l finally get my food. Then it is faster to go through the drive-through? read more

I waited for approximately 20 minutes before finally ordering. When ordering i was told to pull up to the first window... which i did before realizing no one was actually coming to the first window. So i went to the second window only to be told "I forgot to tell you, it's cash only" Wow, that would've been great to know before waiting an additional 10 minutes. read more

no complaints with the food, but the service here is UNBELIEVABLY BAD. i waited 50 minutes in the drive thru for a large order of fries, a hot fudge sundae, and the bakers dozen of cookies. never going back read more

This McDonald's has a really impressive neon sign from the golden age of fast food restaurants. It's too bad so many of these are gone (Arby's on Wheeling also has one). It's McDonald's---this branch has relatively good employees. Still, go and check out the sign! read more

This place always seems like someone forgot to teach the staff the definition of CLEAN!!! It's always a mess. Had to ask for a towel to get a clean table. read more

McDonald's - Filthy dining room - Fast Food Near Me - Muncie, Indiana

If you go here do not go through the drive through this store will not discipline their workers for treating people with disrespect. I got a mobile order off the app it was late so I went through the drive thru. I pulled up to the window a manager was working cash. She asked for money even though I had already paid online. I told her it was a mobile order. She started explaining that she can't see that till something else happens. Funny thing is I've been to lots of other McDonald's and they have not asked me for money when I did a mobile order. She said all this with obvious insolence. I told her to lose the attitude and she proceeds to start arguing with me so I asked for her manager. I told him what happened he starts making excuses for her didnt apologize. I told him that it's not my problem I didn't make her work at McDonald's and I didn't come to the drive-through to annoy her. If you can't handle dealing with people you shouldn't work there. So she starts mocking me. The manager in charge just let her get away with it right there in front of me. I was so angry I pulled out of the drive thru and left. I was in a company vehicle. The girl that I had the altercation with called my work and lied and said I started a scene in the drive thru and called her a bitch. When I talked to the regional manager about it to get him to call my job he lied and told me it was the girl's husband. I will not ever be returning to this McDonald's ever again I won't even step foot on the property I have them mail me the gift card for the food. Just go on over to Tillotson McDonald's cause the people from this store think they can treat people however they want read more

Don't come here unless you're looking to pass time. They will take FOREVER so if you're on your way to work or school avoid it at all costs

the slowest fast food place, the workers just stare at you and stay on their phone. have no rush in them, 0/10 do NOT recommend until they get employees that care read more

Breakfast shift staff during the week rocks! Nice folks! Rest of the time, its iffy. Drive thru is the new style of 2 lanes, problem is, no one in Muncie understands how it works, better to go in. Food quality is good, occasionally, you will get a free sandwich or fry due to staff error. read more

So I decided to use one of the deals on the McDonald's app and get the double barbecue burger. When I got it I asked for no onions, I open the box and it only had one Patty and had onions and no bacon. I called the place and told them. They told me to bring it back and they would replace it so I did. When I got my next one, again it was only one Patty and I had one strip of bacon. This is absolutely terrible service and quality food. I will never eat here again even if it's the last McDonald's in Muncie read more

I wish I could give 0 stars but I can't everyday the ice cream machine is down when I get off work at 230 in the am but if I go there during the day it's working so the employees are just to lazy to clean up after them selves read more

Honestly the worst. I waited 25 minutes for two burgers and two drinks. The guy in front of me waited 25 minutes for two hash browns and the three kids in front of him had been waiting on their food for 45 minutes. FORTY FIVE MINUTES. If that doesn't stop you from coming, The place is dirty, the ice machine was broken, they were out of both sweet and unsweetened tea, the food didn't even look appetizing and none of their employees moved with a sense of urgency. Save yourself the time and drive across town to the two other Muncie locations read more

Ok so, I eat at a LOT of fancy food at fancy food restaurants because I am rich, and so I was on a road trip and I was hungry, so I stopped off at McDonald's, and I got a double cheeseburger with French fries, and OH MY GOSH! They forgot my salt on my fries, so I busted in the drive through window when I backed up into the car behind me to that was getting their order (I just saved them the hassle of not getting salt so they should thank me). Anyway I threw a huge fit and got really mad and cried a bit (yes I am a man who has feelings and care about my food) that the sodium intake in my body spiked up that I didn't need any salt and the manager gave me a happy meal toy to cheer me up but it still doesn't make up for the trauma that has caused me for the rest of my life thanks to the salt that wasn't on my fries. Overall it was an experience I would not recommend. Soggy fries/10 read more

Ordered a McDouble without pickles, went to make sure it was made correctly and there was an indention where someone had just picked the pickles off then re wrapped it. Also Fries are always cold and soggy. read more

The bun was hard, cheese looks like plastic, patty was burnt. Wouldn't recommend going there during the night, very disappointed.

Worst McDonald's I've ever been to. The employees are shit and the food is disgusting. I wasn't given my full order and when i asked for it i received unwarranted attitude and was given a half drank juice. Then when i told the girl she said that it was filled to that measure because thats the fill line. Ummm.... that was the ice line. Not to mention the facility is dirty and swarming in flies. Never recommending to my worst enemy. read more