Thirty minutes to wait for average quality food. Terribly understaffed for a Subway that has a drive thru. Owner needs to invest in more staff. Between regular walk ins, drive thru, and online orders, three staff members is just not cutting it. Not fair to your customers and very unfair to your employees. read more

Bryan was very sweet to me, we spoke about his obsession with tires and he was very respectful and helpful when I didn't know what I wanted from the menu. Thank you I'll definitely come again! read more

This subway is great! I know subway is just subway, but the food is honestly pretty good here! The workers are always so kind and provide a great customer service even when there's a rush! I think this is one of the newer ones that has been built so it's pretty nice inside and it's honestly super clean every time we go. read more

Do not go to this location. I recently moved to Palmdale and this location is the closest to my house and ever since my first encounter I've had nothing but issues. The first major incident I had hair in my sandwiches, as you all know they do not wear hair nets, when I spoke to the worker handling the food she said there is nothing she can do about it and I would have to speak with the manager, it took the manager three days the review the footage and then called me to say she would remake the food. The second major incident is I ordered a sandwich in their app, I called to let them know I had not received an update regarding the deliver status, the told me I would have to pick it up myself, upon arrival Melissa told me that she had thrown that sandwiches away and that there was nothing she could do and I would have to contact that manager, the manager told me there was nothing she could do and I would have to email the store owner. The store owner has not been proactive in handling this issue. I spent 25 dollars and have to received the meal or the money. This place is convenient because it is open 24/7 but the staff and upper management need to be retrained on customer service. read more

I went to subway to get some "food", that's where i messed up, i chose Subway. After waiting 25minutes in the drive through as the only person in 100°F weather, i get my food and go home. Too hungry to examine the sandwich from a sandwich place thinking they can't possibly mess this up, i start eating. 2 bites into my last half of my sandwich i noticed an off smell, then i see mold on my sandwich. Thanks subway, the "manager" hung up on me also, which i'm assuming there was no manager on site. Pathetic, can't even man up and take responsibility. read more

Subway - Moldy bread on my sandwich i was too hungry to notice. It's my fault- I chose subway for "food" - Sandwiches Near Me - Palmdale, California

I love this subway. It's the only drive through near me and they ALWAYS give my order right. The food is never stale. The inside of the store is clean as well. It's just that they take forever here, if you have time sure come to this one but if you're in a rush? Don't even think about it. I don't mind though and that's the only negative :) read more

I usually love this subway I was so sad to get this sandwich today. Hope they can provide better product in the future... read more

Subway - Sandwiches Near Me - Palmdale, California

I was discriminated, treated wrongfully & an employee was rude. I hope cooperation looks into this behavior against costumers. I don't recommend this location, spend your money somewhere else read more

I only gave this place a star because I had to in order to leave a review. This place sucks. They lack customer service and their veggies aren't fresh. She wanted to change me extra to add extra jalapeño peppers. San which tasted like old meat. Worst $12 I've spent in my life. I've been to this place twice and now I will never be back. I rather drive to the one on 5th street or Jersey Mikes. read more

This has to be the worst Subway in the AV, and that's saying something. The Subway on Rancho always gouges me and I still pay ("no water cup"; have to pay for it... c'mon). But now this is the worst. I used to be able to walk in late at night since it was "24hr". Now it's only drive through ... don't waste your time. read more

Do not f*cken come here . Drive through took 45 minutes for one sandwich and when I got to the window no one came to the window for 20 minutes . Two dudes in the store and only one was actually moving around . read more

Easy and super close restaurant would only wish they had a better system for the online app orders from time to time I've ordered on the app because I specifically wanna not wait like 10 mins while they make my food or longer if there's a line to find out they "never got my order" and then me needing to prove I paid and ordered it. Also they have a lot less selection of fountain drinks so other that those 2 complaints great place rarely ever have had a real issue here. read more

Subway - Soda machine - Sandwiches Near Me - Palmdale, California

I don't live in the area so I'm guessing this is a really new Subway because it's one of the nicest Subways I've been in to. They have so many more options than the regular old Subways I'm used to going to. And I thought I had been going to a nice Subway all along. They have those new fancy soda machines & lemonades and more meat options than the other locations in the LA & SFV areas. I believe there were even more cookie options and they also had muffins. They even had Dunkin Donuts iced coffee bottles and the sandwiches come in paper bags not the plastic ones they usually come in and my sandwich artist was great too (he also was new I believe). If i ever have to come back to Palmdale this will be my Subway for sure. read more

Subway - Lemonades - Sandwiches Near Me - Palmdale, California

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We go often 3 times a month and use the drive thru. Subway sandwich and service person at the window is courteous and efficient.

Dear Manager After 6:00 this Subway and the person who's cooking consistently get the order wrong I called and left a message with Rochelle but it's got to stop it's too expensive not to get the order right and I'm not a picky person but if I say toasted and I get it back wet n soggy it's going to be a problem. Rochrelle was nice enough to take a message. read more

Drive thru option seems great until your waiting Over 20 min for 1 sandwich ! Ridiculous! Then everything is still wrong. How does it take a couple min inside but this long through drive thru. Never again. read more

The fact that there 24 hours it won my love The bread is always fresh the atmosphere is always calm and soothing and the employees are very attentive 10 out of 10 must do it again read more

SHEESH. This review is for JOSEPH. He is the absolute BEST SANDWICH ARTIST we've ever had. Everything he did was flawless. I always request to have the extra bread in the middle scooped out and he did a phenomenal job at that and evenly distributing everything on the sandwiches. He even took the time to explain how the new "melt" sandwiches work. Everyone else seemed dead working there, he was fantastic. We take great pride in watching our sandwiches get made and he killed it. read more

By far, the nicest and cleanest Subway I've ever been to. Congrats to the employees and the owner of this place. Please keep it up. Places like this make better neighborhood. Thank you guys read more

Will no longer be coming to this location. Employees are not friendly and they're rude and slow when there's only a couple ppl in line. They give you weird looks, mock you and make you repeat yourself over and over when they definitely heard you the first time. read more

Online order so order would be exact no discrepancies. However, order on both sandwiches completely wrong.

I usually head to the Subway drive-thru late at night after I finish gymin'. As a usual, I am astonished at the one of the employee's who work at this certain location, who's name is Kaitlyn. Kaitlyn's dexterity of fulfilling my orders whilst also ensuring a positive attitude does definitely make my day a bit better. Thanks for the awesome service and making my sandwich runs better! read more

It is truly unfortunate your favorite/best location becomes your worsts experience!! Your team has shown that under the extreme of our new world COVID-19 they have failed to deliver safety and customer experience. I utilize your online experience To prevent Covid-19 exposure but your team failed to provide that experience. I placed an order an was exposed for 30 min because my order was not ready I will share on google and Yelp!! read more

Never coming back to this Subway, Ever!! Stopped to grab some late lunch for my son, with a side of chicken noodle soup. To my surprise the soup was spoiled and it had a bug (maybe a roach.. idk), I proceeded to call the manager and she gave me attitude and told me they didn't sell spoiled food. Well I beg to differ!! Nasty disgusting place!! read more

Subway - Sandwiches Near Me - Palmdale, California

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I came at the wrong time. So busy! It took 10-15 minutes from ordering to finally paying for my meal. I didn't know 2pm was a busy time but I guess that's when people start getting the munchies. Ended up ordering the $2 six inch subs. Ordered the cold cut combo and the veggie delite. In terms of the quality of the food, the food is the same as all the other Subway's I have been to. Nothing to really comment about that. Always try to ask for more veggies if you can because like all Subways, they tend to skimp on the add-ons. Be proactive! A few things I didn't enjoy during my experience: As I said before, service was slow. It was a bit packed and there were some customers that had special requests ahead of us, which took up more of the server's time, but 10-15 minutes? There seemed to be enough servers but it still took a while to finally pay. Another thing I was accustomed to that I didn't see at this location was the list of cheeses and sauces. I brought my dad here and the server asked him what kinds of sauces he wanted. My dad doesn't eat at Subway much so didn't know what sauces they even had. Could've sped up the process but just listing the sauces they have available. Parking is easy as it is in a shopping center. The place is clean and the place is pretty spacious with around 10 - 15 tables. Maybe I just had a bad experience but I don't mind coming back. It's still a Subway and I can usually count on fast food chains to never deviate in terms of food quality. read more

This subway is really one of few that stay open 24 hours. It's a good place to get food late night /early morning. The Lobby is open, to place orders. There are also a 24 hour drive through. If you have the app that's a great way to get specials. My son and I was able to get two $ 5.00 foot long sandwiches. The workers were cheerful and energetic. read more

The best location in the area! Super friendly staff and everything is fresh and made well here compared to others.

My daughter wanted Subway for dinner tonight so I told her we could order it online for pickup. She didnt want me to because they never make her sandwich right when we do that but I convinced her to try again. She always orders the same thing, a 6-inch tuna with extra mayo. When we got home she discovered that there was NO mayo at all on her sandwich. We even double checked the receipt and it stated 2x mayo, which means double mayo. I would have gone back to complain but I live 20 miles away from the restaurant and I was not driving all the way back at 9:30 pm. Just a heads up - go in and order. They obviously can't read!!!! read more

If i could i would give a -20 stars legit WORST EVER SUBWAY Words don't describe how this place SUCKS HEAR ME OUT: me and my friends onlined ordered 3 hrs in advance and wanted it ready later. So we get there and the order is t ready and the "didnt" see the order!!! We showed them the order confirmation and showed then we ordered but they didn't make our food. !!!!!Refused!!!! WORST PART IS THEY didnt give us our money back Advice for yall: never come here ever Im "sOoooooo hApPy" i wasted 40-50 bucks on food the didnt evn make Ruined my brothers -6 yr old bday- Thx subway ur so kind read more

I came into the store not knowing what to get. I was helped my this young man named Griffin that really helped me. He was very nice and enthusiastic on what I should get. I highly recommend this Subway to anyone in the area. Thank you for the great service Griffin! read more

Found a hair in my sub. Hair should be properly put back. So gross. Also they messed up the order from the app so that was a disappointment as well. Honestly worst sandwich I've ever tasted and bad service read more

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I just came of a 13 hour shift from the hospital and I asked for a turkey avocado wrap and first the lady gave me attitude right out of the gate , she refused to put my bacon into the toaster oven and I had to use the microwave instead , when it got to adding the veggies she gave me about 8 olives and 8 jalapeños and then claimed she would get I. Trouble if she gave me anymore .. I asked her if I could pay for more and she insisted she would not allow me anymore , she was willing to argue in front of customers over what I estimate to be a maximum of 50 cents worth of olives .. she the claimed to be the manager ... I walked out , crazy how this rude teenage " manager " was willing to waste a wrap that cost almost 20$ over 50 cents worth of vegetables ... as a manager you should have to critically think about saving the company money and she really dropped the ball on this for trying to save the company a few quarters ... extremely unprofessional ,reflects very poorly on her ability to save the company money or have happy customers ... terrible location to go to.. pick another subway if you want the subway made vegetables read more

This is the cleanest subway I have ever been to. Jan helped me and she was very nice. I will come to this location all of the time from now.

Best customer service, despite the hard time a lot of us are going through due to COVID19...that besting said we were helped by Rochelle, she was a amazing and quick with our order ! read more

Subway makes good food, although the prices have gone up the past few years, I remained a loyal customer due to the convenience and great quality, this quality has greatly diminished over time, for starters the "footlongs" have gotten smaller, they are now only 10 inches, and the 6 inch subs are actually only 5 inches, this is false advertisement but they claim the titles "foot long" and "6 inch" are just marketing titles and not representative of the actual size, but even then I still come to subway. The last straw was yesterday when I realized this company no longer values its customer loyalty, and its relationship with its customers. I went in the morning and bought a meatball sub, with my sub on my receipt was a coupon for a "$5 meatball Turkey footlong" claiming it was vailid from April 2nd to April 6th, I go in to redeem this later that night after work and am told "we no longer make the Turkey meatball, all subways discontinued it a month or so ago" I show them the coupon and asked if they would honor it for a normal meatball sub which is actually cheaper than the Turkey meatball sub, they refused, even though they advertised and made an active coupon for a discontinued item. All and all they are using unethical marketing tactics to lie to their customers, they think we are stupid and will just not notice as the once amazing sandwhich giant turns into nothing more than cheap, low quality food and service. Do yourself a favor go to your local deli, Jimmy johns or literally anywhere but this place. Thank you, Jacob - an ex customer read more

Too slow and very bad place no clean and rude people The most rude costumer service I will never be back again read more

Nice and courteous .. fast paced and presentation was very nice and the taste omg delicious.. thank you for everything..

This is definitely the best subway in the A.V the food is fresh the employees have great attitudes and and know how to hook a sandwich up.

My second run with this Subway crew and they again performed awesome! 30+ sandwiches for my team on time and made me look like a super boss . Thank you team! read more

Very nice, clean place. One of the best subways I've been to. Employees are friendly. Great choice of toppings and drinks. They even provide mints to customers. read more