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Palmdale, CA

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Subway

3.0 (137 reviews)
InexpensiveSandwiches, Fast Food
Open • Open 24 hours
Updated 2 months ago

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SUBWAY ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for groups
Good for kids

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Recommended Reviews - Subway

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Turkey and cheese sandwich

On Tuesday, May 5th, 2026, around 5:45 p.m., my mother and I had a very disappointing experience at the Subway® store in Tierra Subida in Palmdale. The way she was treated was disrespectful and upsetting. Her sandwich had an excessive amount of mustard to the point it was extremely salty and basically inedible. I politely asked if they could please remake it or fix it for her, especially since the sandwich was prepared right in front of us, but the employees call the shift manager and refused to help in any way. What made the situation worse was the attitude and lack of compassion shown toward my mother age 81. Customer service should never make people feel uncomfortable or dismissed when simply asking for help with an order that was clearly made poorly. Mistakes happen, but the way customers are treated afterward says everything about a business. Unfortunately, this experience left us feeling unwelcome and disappointed. I want to be fair in saying that I have been coming to this Subway® location for many years, and until now I had never experienced anything like this. Previous employees were usually attentive, respectful, and helpful. That is why this experience stood out so strongly to me. Unfortunately, the attitude and behavior of this particular shift crew did not reflect the kind of service I had received here in the past.

A line

Jaelynn was very attentive and gave us very good recommendations. The food is good and the restaurant is clean. The only downside is there is only one person in the front at a time and the line is very long. There is numerous team members walking back and fourth and no one offered to help with the line

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8 years ago

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8 years ago

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12 years ago

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17 years ago

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10 years ago

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9 years ago

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12 years ago

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11 years ago

Wow!!! Great service! Super clean. Food is great. Kenya helped me and she was super friendly!!! I will be coming here more often!

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10 years ago

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10 years ago

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Anna H.

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11 years ago

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Review Highlights - Subway

“One of the friendliest workers is Vicky Garcia.”

Mentioned in 2 reviews

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This was my very first time dining at five guys and now I get what the hype is about. When I first…read morewalked in, I was kindly greeted by this kind young lady at the counter and I let her know it was my first time here and she explained the ordering steps. She even advised me about the peanuts while I wait. I ordered the classic combo that consisted of the little cheeseburger, little Cajun fries and drink. I ordered my burger with lettuce, tomato, grilled onions, light A1 and jalapeño poppers. The total came out for $15.56 which is good given at fast food places it's over $20 for the combo, Let me tell you this is one of the juiciest burgers I've ever had, it was fresh, hot and very tasty. The blend of the sauce and meat made it remarkably delicious. The Cajun fries were very flavorful and tasty. I ended up getting a cherry Coke with this. This while pregnant was such a good meal. I definitely can't wait to come back again and appreciate the amazing taste and exceptional customer service, super clean, kind staff shout out to the kitchen staff for being so kind to me.

Ordered on Postmates. When I went to pick it up, they had not even started the order. they claimed…read moreno paper in printer. So after I complained, I'm now on chit list. Which means my order is never ready when it's scheduled. Every time (NOW) my order is sitting on counter partially prepared. When they can confirm it's me, they finish my order by adding their secret sauce. They mess with my food now, so, I won't be back. Can't /don't trust them. If there's an issue w your order, best keep it to yourself, if you plan to come back. So sick of these fast food workers Sabotaging your food if they feel slighted in any way. Healthier, cheaper and better made at home now. Thanks

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o wanted to try this place because they had healthier options and I was excited about their lobster…read morebowl. I had purposely ordered on the kiosk because I have allergies to guacamole and wanted to make sure I could order my bowl purposely to be safe to eat without error. Well they brought me my bowl and it was covered in guacamole and I had to send it back and I was disappointed that I had to and the girl said it's okay. But I heard all the cooked and employees running their mouths about having to remake it and the cook slamming down the lobster meat and just complaining all day over having to remake it due to their mistake. There was at least 3 out of the 4 on duty who ran their mouth and complained about it. Honestly this sucks cause until that issue I was happy to see my autistic kids enjoying their food cause it's hard to find food places they want to eat due to only wanting certain foods. I will just go to the Lancaster location from now on. Hopefully the employees there are capable of reading a receipt order that says no guacamole and take allergies very seriously without running their mouths

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Subway - sandwiches - Updated October 2026

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