Amazing Chick-Fil-A Deluxe sandwich. It was made fresh and cured something in my taste buds…read more Fantastic pick me up on the interstate. Food was quick but I wish I was welcomed with more positivity.

Had to go to Little Falls and was dying for some Chick fil a. Unfortunately, that would have meant…read morea long trip for a free standing chick fil a or a half hour trip on thruway for a location that was less than 3 miles away. Luckily, I was able to find the secret entrance to the service area without having to get on thruway. While, I was so happy and lucky to find the secret passage was not so happy with my meal and the service received at this location. Unfortunately, I am not a fan of any of the locations on the thruway as they tend to be sub par. Location was not busy but staff took quite awhile to take and fulfill orders. Like all non freestanding locations they do not use the chick fil an app to take orders, earn points, and pay through app. Additionally, they do not offer chicken strips. Food tasted like it had refrigerator burn and had been reheated and did not taste fresh. Service was slow and had to wait a considerable amount of time for service. While it is a great fast food, food choice on thruway it is really not worth it given cost and quality of food.

I had to go back twice because they fucked up my order then I ordered a sandwich didn't add…read moreanything on it was a double quarter ponder with cheese no cheese nothing these ppl are a fucking joke they really need to do better and have better ppl I would definitely give 0 stars​​

Submitted a mobile order at 12:14pm to pick up at the counter. App said that the order would be…read moreready in 4-5 minutes. I waited at the counter for 15 minutes (no one asked if they could help me or what I was there for) and then left to try the drive-thru to get my order, which took another 15 minutes to get to the window. The employee said she couldn't give me my order and that I would need to go into the building. I asked her to just cancel the order and she said she couldn't do it from there. I then asked for a manager who after a bit of discussion walked over and got my food. My receipt was timed 12:31pm (17 minutes after I ordered). I would NOT go to this McD's unless you have time to kill.

Service is great. I think that they have changed ice cream brands-my soft serve cone was fine but…read moreheavier and a little less flavorful than the Perry brand they've had in recent years. But it's still really good and I'll be back!

Service was kind. Easy to access with lots of seating available. Walk up windows. The ice cream was…read morejust ok; I wasn't wowed by it. My cone was kind of sloppily made. I wish they had more soft serve options or maybe even a flavor burst option. I didn't try the hard ice cream but they did have quite a few flavors.

I ordered the 11-piece tender meal with biscuits and mac n cheese. I came home to find I was given…read more5 pieces of chicken and mac n cheese. So, I was shorted 6 pieces of chicken and the biscuits. I went back and they made a new order and got home to find no mac n cheese in my order. Are you serious? Every time I go, I have to wait for them to make the chicken. Its slightly annoying but at least I know it's fresh. But seriously to mess up the order twice? I drove back and got my mac n cheese, but my meal is no longer fresh now after 2 trips back to the store. They did give me my money back after I caused a scene but really? My family is hungry at home, and you just accuse me of forgetting my mac n cheese? Um.. no! I don't work here...you forgot my mac n cheese I don't work here....

I don't know why I continue to go back (won't anymore). Most times, when I order Spicy chicken…read more(their signature item) I'm told they don't have any and it'll be a 15 minute wait. Most times I leave empty-handed because they can't provide their signature item. This last time, I ordered online and went 15 minutes later, anticipating the wait. I got my order and got home. The order was wrong: it wasn't spicy it was mild. The place is reasonably clean, though; but not sure what I have to do to get spicy chicken. Ordering it does not seem to work. Edit: After raising this with Popeye's Corporate offices, I was told I was not entitled to a refund for the improperly filled order. so not only is this location unable to fulfill the order, Popeye's as a whole, is unwilling to stand by their product and service.

After 12+ hours of travel we came here for a quick dinner before heading to bed. The lobby was…read moreclosed so we had to do the drive thru. It was extremely slow, at least 20 minutes and we were the only people in line. The employees could be heard arguing with each other at the window. But, they were friendly to us. We did get a chuckle about the sign they had on the ice cream machine. I will say, their sign must serve them as a good reminder because the ice cream machine was operating when we were there. Food came out to us lukewarm. Overall it was an okay experience. Nothing absolutely horrible, but nothing outstanding either.

I normally do not eat fast food. This is going to be one of two reviews that I do, which happen to…read morebe coincidence. I went through the drive-through with a friend he wanted a crispy strip meal, which I ordered with Sprite plus a double cheeseburger and a four piece nugget. We drove to the window and I paid. I saw the amount seem kind of low, but we proceeded to the next window. He handed us the bag close the door and then disappeared. We had to pull to the special window since they are cooked to order after he closed the window, I realized he didn't give us the drink and then my friend said there's no fry's. I checked the receipt and there wasn't a meal listed just crispy strips so since no one ever came back to the window, I parked the car and I went inside. I said to the lady at the register we ordered a crispy strip meal, but we only got the strips. She went in the back and out came the manager. I told her exactly the same thing her response was " I should have asked for a medium"! My response was isn't that your job and with that she said thank you have a nice day and walked away.

It seems like that every time I stop in to get dinner, they either are closed or have no food. How…read morecan you be a NYS Thruway fast food restaurant and not have food? Every time I asked for something, I was told they were out of it.

This place is a joke. I had a coupon on my phone for a buy one get one free big mac & 10 piece. I…read moregive her my code correctly, but realize on my receipt that she took it upon herself to charge me for a meal instead of just the sandwich so my discount wasnt applied and I paid an extra $9. Crystal (shift manager) told me since I paid already she couldn't do anything and that I was in the wrong. She said if I applied to coupon it would have popped up, implying that I added the code after I paid.

This is one of the best McDonald's I have ever gone to. I stopped by while taking the I-90 west to…read moreBuffalo. The restaurant itself is very spacious with lots of seating, though it was very empty when I was there. There were two managers and one regular crew member working at the counter, despite there being no line. The older male manager was extremely helpful and friendly, giving many suggestions from the dollar menu, as well as the regular menu. I ended up getting a McChicken (aka Junior Chicken for my fellow Canadians) with tartar sauce instead of McChicken sauce, and a Grilled Onion Cheddar burger. Both were made correctly, though I'd definitely recommend onion lovers to add extra fresh onions to the Grilled Onion Cheddar because the grilling leaves the onions tasting a bit muted. I also got a $1 sweet tea, my favourite thing about American McDonald's! The soft drinks are self-serve, located beside the napkins, ketchup and straws. Sweet tea (and unsweetened tea) refills are available from the counter. When I got my refill of sweet tea, the second manager on shift (mid 20s female) was very polite. This McDonald's definitely exemplifies "service with a smile". The tables were clean (as expected - there were only a few other customers), as well as the men's restroom. The sink and soap dispenser were both automatic, which is always a plus. The restaurant also had free wifi which definitely came in handy, since my T-Mobile phone only had slow 2G data in Fultonville.

Two of the three order kiosks were broken. Plus they're understaffed on a Sunday when chick fil A…read moreis closed. Big miss AppleGreen!

When you're at a rest stop, the goal isn't to have something worth of Diners, Drive-Ins and Dives…read more Plus, BK isn't known for having something deserving of a visit from Fieri. I was in the middle of an 8 hour road trip, and needed to put something in my stomach. Ordered a coffee with cream and sugar and and impossible egg and cheese. The impossible egg and cheese was nothing remarkable, yet solid. I didn't expect an artisan croissant, nor did I get one. Sandwich was fairly well put together, no complaints on that front. The coffee was an absolute disgrace. If there's something that goes well with road trips, it's caffeine, preferably in at least a moderately tasty suspension. To call this stuff coffee though is an insult to coffees in office break rooms across the country. It was brown water that alledgedly contains caffeine, and maybe the tiniest amount of bitterness and acidity so as to minimize complains about why they are serving water with food coloring. I know BK isn't an artisan cafe, though, at least getting basic coffee right for the massesses embarked on a road trip worthy of a rest stop shouldn't be this difficult.

A solid 4-star experience, especially for a fast-food sub shop. Orders are made fresh, portions are…read moregenerous, and the quality is consistently better than your average chain sandwich spot. Ingredients taste fresh, and the staff generally keeps things moving without feeling rushed. Nothing fancy here, but it delivers exactly what you want when you're craving a dependable sub. Clean, efficient, and reliable--one of the better fast-casual options on Saratoga Road

Tried our newly opened Jersey Mikes and it was delicious. For only opening a few days before we…read morewent they were on top of it in terms of quality and pickup ease. I got there a few minutes after my order was set to be ready and it came out to the to go section as soon as I walked in. My husband and I both got the hot chicken subs (Buffalo chicken and CBR), both were fresh and delicious. I love jersey mikes so it's good to have one so close to home now, especially for the ability to get fresh hot subs!

Affordable, friendly and ambiance is roomy! We came in at…read morethe first leg of our road trip and were in between breakfast and lunch. My boyfriend and I were pleasantly impressed with the quality of the food and friendly service. The host is also your server. We both got the Farmhouse breakfast that did not disappoint. We'd definitely consider visiting again when on a road trip. Worth the short wait for the food as well

Breakfast is delicious spicy quality ingredients and is served efficiently and politely make this…read moreyour stop when you're on the Thruway going through you won't regret it