It seems like that every time I stop in to get dinner, they either are closed or have no food. How…read morecan you be a NYS Thruway fast food restaurant and not have food? Every time I asked for something, I was told they were out of it.

Kiosks were up and running. So was the ice cream machine. We only waited 5 minute before they…read morebrought our food to us and the order was right. It was piping hot and as fresh as McDonald's can be. Fries were super salty in the best possible way

I spent like 20 minutes on the toilet because I have major diarrhea, not their fault. But there…read morewere flies in the bathroom that kept landing on my legs and the toilet seat was wiggly af

Disgusting. No napkins, the tables were all dirty with crumbs and streaks of who knows what. The…read morefloor was a mess. Mind you it was not busy. One of the employees could have been cleaning the dining room. Never again will I come to this KFC. I can't believe the health department hasn't shut this nasty location down for being so unsanitary.

Do they not follow food preparation that is given to them by corporate. How do u forget all the…read moresauces that come with an order. Like if I pay for something I expect what I pay for.

First off, I love pizza. Good pizza especially, but I can tolerate almost any pizza. This is…read moreliterally the worst pizza in the area. I couldn't eat it. Threw it in the garbage after giving the dogs the cheese. If Ed's and Mangia are a 5 star (which they are) then this is a negative one star, literally below the pizza at the Walmart in Herkimer. The dough is crap. Why can't they use a good 00 pizza flour like Ed's uses? The cheese - that has to be the driest cheese I've ever tried to eat. The toppings we bad. The sausage - we also got a sausage grinder. No way thats real meat. Freeze dried crumples ARE NOT Italian sausage. How is this place even in business? Are the patrons people who've never had pizza in NYC, Chicago, Detroit, New Haven, or Italy? Just horrible. Save your money. Buy a Totinos for 2 bucks at Hannaford before you try to choke down this excuse for pizza.

This little local pizza and sub shop produced the best Chicken Parm sub either my brother or I have…read moreever had. The local vibe was friendly and it is about 3 miles off Interstate 90. Worth the drive.

When I was a kid Roy Rogers was one of my favourite places to go. As a kid they served my favourite…read morechicken nuggets and when you add some fries and a toy it was my chubby little dream come true. I ended up stopping at the rest area and when it was between this and Starbucks it was a no contest to return to my child hood favourite. I split a 10 piece chicken tender and some fries with my girlfriend and I honestly expected to be super disappointed with my experience, but I was proven wrong here. The chicken tenders were actually pretty darn good for what they were and I was a fan of the breading. The fries were pretty top notch for fast food/rest area fries as well. Although Roy Rogers is not the company it was 25 years ago, they still exist and they still taste pretty darn good.

I was excited to see this restaurant in the travel plaza since fried chicken options aren't as…read morecommon in the travel plazas I'd driven across (mostly burgers, subs, coffee, or pretzels). Unfortunately, this was just an overpriced option which took quite a while to prepare. The fries were a bit salty and tasted like they were cooked with stale oil. The chicken strips had a batter that was hard, not crisp -- with meat that was overcooked. From what I could see, the tomatoes, lettuce, and onions looked a bit dry and old. One of the more disappointing food experiences I've had from a travel plaza. KFC and Popeyes in other plazas I've seen are just as pricey, but at least had better flavors and textures.

Checking out all the local businesses in my new city (in this case it was late in the day so went…read moreto give the chain store Subway a try for a quick sandwich)-- I'd give zero stars if I could. I did not even want to tempt fate going in, as there were literally hundreds of spiders hanging off the front overhang - I'm not exaggerating. In the store there was one person working as there another girl was just sitting there on her phone- she refused to help when asked by the one person who was actually working. The food was not great, it was Subway, but it was subpar by even Subway's standard. I won't be going back there even if other places are closed...

The subway in little falls ny. Has a very rude manager...brian? he gave my wife attitude then…read morecalled her fat, when isn't to skinny himself. I have been going there for years but never again . This needs to be corrected if you want my business

$9.29 for a cold cut combo when everyone else gets $7.99 which is a rip-off. The amount of meat is…read morenothing. Ordered it and when it came to the veggies he had to scrape the bottom of the container to get some. Than he was out of provolone cheese and had to get some. Than out of onions and had to get more. The old limp lettuce made the sandwich suck big time. Over $10 with tax. DiBellas and Jersey Mikes are bigger and better. My last time there.

I agree with the previous review, that this location looks closed. It is open, as is the post…read moreoffice, the dollar general, the insurance agency, and Big Lots. The plaza is hardly abandoned, it just looks that way. The service is always fast, the ingredients are always fresh (which must be difficult as they are not usually busy). Consistent and reliable, much like most Subway restaurants. Staff is friendly.

Ordered a Bacon Caesar McCrispy, got no bacon on it. Not a single piece. Simple as that. It's…read moreliterally in the name and they still forgot to put the bacon in. Go to Dunkin' Donuts nearby instead, way better!

This place has changed. The young lady,Sierra,was SO NICE and helpful! Our food was correct and the…read morerestroom/restaurant areas were clean. I'M LOVIN IT!

Herkimer BK was remodeled and reopened in Aug 2026, I have been going to this BK for 30 years and I…read moremust say the new layout is not an improvement. Also, they did away with the fresh brewed Ice Tea....will not be going there for unsweet ice tea!!

Horrific service, 30 minutes in drive thru line for food at 12:00 noon, cars didn't even progress…read morefor approx 8 mins at a time. Everyone was irate because you can't even get out of the line if u wanted to. Ordered a whopper with no onions and of course it had onions when I finally got it. Staff were looking all out of sorts and confused during my time at the window watching. Let's hope they figure out how to get "fast" food out in a timely manner.

Ordered via the app. When I arrived the line for the drive through was NOT moving. Waited 40…read moreminutes to get to the speaker and was asked to wait. When finally served 2 coffees I hardly looked at the server who then yelled at me for not saying 'you're welcome'. I responded that the location provided terrible service and left. Not even a one star

Extremely slow service, terrible. No one at the drive-through and waited 18 minutes to be exact.read more