They never have my mobile order ready. Like why even offer a mobile order pick up if they're not going to respect the time. The ladies are nice, but the service sucks. They need to hire someone else for the lunch rush. Will not be returning again until they have more staff. read more

Very disappointed!!! Placed an online order for 2 foot longs and they mixed up everything. They had them on opposite breads and neither was toasted as requested. They said they could redo it the next day because they were closing soon. Dinner ruined! read more

Subway - Not toasted, bell peppers when not asked for, wrong bread - Fast Food Near Me - Moreno Valley, California

I decided on online ordering as the location is always busy having to order inside & was getting lunch for myself & husband before heading out to work. Anyway, You'd think by selecting how you'd want your sandwich on the APP they'd fulfill your order correctly by reading the instructions, but unfortunately not the case. They messed up on the type of bread & also did not add "more" tuna as requested & paid extra for, mind you. Also the APP never confirmed my order was being prepared or completed. I had to call 30 mins after to verify they received it & they took a while to answer the call, but was then informed the sandwiches were ready for pick up, however the APP never acknowledged it. If I didn't have to take my sandwich to work 1 hr away from location I would have gone back to have it fixed. Just going to look for another sub location that has good tuna. read more

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Marissa is slow as hell. No hustle. I miss my beautiful indian friends who work there! It shouldn't take 40 minutes for someone to make 2 sandwiches. read more

I- ..... it's happening. I feel old asl but it's happening 16/17/18 year olds are getting jobs and they're just..... slow to comprehend. Low social skills tbh I blame Covid but yea idk it's bad. Ordered meatball and called to let her know it was hard and under cooked she said it's impossible for it to be under cooked due to the meatballs being premade. I said babe.... You still need to let them cook.. they're hard....... read more

Very clean, good was good, and staff worked hard. Staff was making sure to use fresh ingredients for my sandwich. Marissa helped me, and she was so kind! There were so many people and it was stressful, yet she remained kind and attentive. They all worked fast and did well. read more

Bad customer service i would give 0 stars if i could. Andre is the person who took my order he had a horrible attitude. Very inpatient for no reason behaving like he hates his job. He also tried charging me the items that the kids meal includes for $6.19 separately saying that subway is greedy like that. They need to do better in training the workers to have good customer service. I will not spend my money here again till then. read more

I saw all the other complaints or reviews about this subway. I don't have anything bad to say. They are usually pretty quick and friendly. Restaurant always pretty clean and sandwiches are pretty neat. If you want quick and some what easy not a bad place. Went to get sandwiches for a quick dinner. Agiet (sorry I know I spelled your name wrong) made our sandwiches. He is probably the neatest subway sandwich maker. My sandwich was really good. Just wanted to give him a shout out and say thank for my awesome sandwich. read more

Worst delivery ever. I will not blame it on the delivery service because it is Subway's fault. I ordered a hot, toasted steak sandwich and a steak salad with two sodas. My sandwich was cold and soggy. I couldn't even find the lettuce in the tiny mess of a salad they gave me. The salad was warm when the sandwich was cold. I took one bite and threw it all away. read more

Subway - Tiny disgusting wilted salad for $9.00 - Fast Food Near Me - Moreno Valley, California

Trash. Customer service is uncalled for. Very rude worker not giving me enough time to put in my order. I will never go to that location ever again. read more

The worst service I have ever experienced. I placed an online order and arrived upon pick up time. Pressed the button to let them know I am here for curbside pickup. I did not see anyone making sandwiches so I thought it might have been closed after waiting 10 minutes at curbside. Feeling uneasy I got out and went inside. No one was in sight. Once I called out, two employees came out, I asked for my pick up and they said there had not been any online orders, I showed my receipt with details on the store address, they both said I was at the wrong location. After triple checking the location, I went back inside, the employees rolled their eyes, continued to direct me to another location, once I showed the location again, they refreshed their system, they said ooops, made the sandwiches and didn't even apologize. I feel bad leaving this review but it looked like the employees preferred to be on their phones and be rude to customers. Maybe some training is needed. read more

Worst Subway ever. Did doordash and apparently they don't carry coldcut sandwiches. They didnt even bother to call me. My dasher called and told me. I ordered 3 sandwiches, 3 footlongs and a 6 inch, sprite, 2 doritos, 1 sun chips. I only got 2 footlongs and and the 6 inche. Thats it. They dont answer their phone, I called them to complain, they suck. read more

Just an average experience here at Subway. Honestly, I don't eat sandwiches at Subway anymore. The only item I really buy there are the cookies because their cheap, but very fresh and tasty. Today, I ordered the sub of the day, turkey on honey oat toasted with vegetables. I wanted avocado but the half avocado out looked suspect to me, so I passed on it. It was a good deal only $6.99 and then added a drink and 2 cookies (no chips for me!!!) My favorite cookie is the raspberry cheesecake, so I ordered two of those today! I was disappointed because they had no powerade to drink like other subways and the Hubert's lemonade was very watered down, unlike the bottles at the grocery store. I settled on Sprite as my drink. read more

Subway - raspberry cheesecake cookies - Fast Food Near Me - Moreno Valley, California

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I have been to this store several times, during peak and slow times, and the majority of those times, I've had swift-as-expected and friendly service. Every worker that has helped me has been courteous and patient. I've noticed when customers are patient with a smile, they receive better service. read more

Subway - Footlong sunrise flatbread (egg,turkey,bacon) with spinach and tomato - Fast Food Near Me - Moreno Valley, California

Sandwich maker charged for extra sandwich and started laughing when I questioned why was charged extra, beware and check your receipt after paying this is fraud read more

Everything was all good until I saw the girl spray cleaner onto the glass without covering the food and then swat a fly with a cleaning towel again without covering the food! read more

This subway has pleasant staff but the way they make a sub is awful!! You have to ask for more of everything. Your subways look like a joke!! It doesn't matter who helps you they all make them the same way! Awful with just enough lettuce, cheese, etc to cover the sub. For a foot long they give you 4 slices of cheese and if you want tomatoes you get 5 slices!! I would not go to this subway! Walk across the parking lot to Staters and get a sandwich. read more

Customer service at this particular Subway is horrible! I would actually drive several miles out of my way to go to another Subway. The two girls behind the counter specialize in either giving you the evil eye for walking through the door and making them work... or shuffle and mumble their way through the process. read more

Same subway. same food. Slow Service. Seriously Slow Service. 4 Visits. Each time was a wait. read more

Subway location is better here (: All of the staff except two are sweet and they make your sandwiches quick whether or not it's busy. For the two workers....sweetie #1 & #2 get your act together and stop giving me dirty and snappy attitudes. I'm giving you money for my food ^__^ read more

So I enjoy eating at subway, it's not the best but it works. My biggest dislike is the salesman like approach the "artist" has every time I step through the door. It starts with the size, if I order a 6in it's because I want a 6, not 12in, followed up with, "are you sure?" I don't want bacon, I don't want avocado, I don't want to add extra meat!! I don't want to make it into a meal with chips and a drink and I don't want a cookie!! read more

Just came into this location and haven't been in a while I was greeted by an amazing woman named soqoya (I hope I didn't mess that up too bad) but her service was outstanding and great she genuinely made me feel welcomed and she was extremely inviting. Because of her I want to now come back in a lot more often due to her fantastic service I hope she sticks around for a while :) read more

Stopped at this location today for lunch, I was helped by Amber who was very nice and polite with the order. She made the sandwhich exactly as I had ordered. There where ppl starting to come in since it was around 12noon. This location was alittle small in my opinion. The customers where lining up but it looked like this old Motorola snake game. Lol overall it was a good lunch in. read more

working in moreno valley today had to pick up a quick lunch so subway it was im glad the subway club is back to $5 tried the new omega 3 wheat bread, not bad good sandwich, friendly staff, great price 3 stars recommended read more

Seems like theres more workers here than the one in Laselle, but boy, they work so damn slow.. I only came here, cuz i was coming from walmart and i got hungry, so one time, i came during lunchtime, theres only 3 customers ahead of me, but the guy cashier took forever to count this lady's change, (as if she brought $100) she only gave him $20, but i could get a faster service if i was on laselle. read more

Out of all the Subway franchises that have mushroomed throughout the state that I have visited, this is by far my favorite one. Yes, the ingredients and sandwich menu are standard throughout, but this location stands out due to the consistently stellar customer service. I like spinach on my subs instead of lettuce and this has never been a problem here whereas they have run out at other locations or flat out told me they do not carry spinach. Sandwiches here are always made the way I like and the portions are consistent no matter which employee is on duty. For such young employees, I am highly impressed by the politeness throughout the experience. This is one place I would leave a tip if they had a tip jar. The place always smells clean and fresh. I am thankful to have such an awesome Subway located nearby. read more

Whoever the manager/owner is who makes the workers yell Welcome to Subway! Then Eat Fresh! is...needs to reevaluate this. Pretty sure they hate doing it, and as a customer the Eat Fresh is just dumb. Hoping they stop making them say that soon. read more

Two Sundays ago, this Subway location gave me a hard time trying to return a sandwich because it was not made to order, even though I had written down the exact way I wanted the sandwich made. I told the person who bought it for me to give them the order description. Apparently, the employee remembered the note, but did not read the note, and left out half of what I asked for in the sandwich. I went to the restaurant and asked them why they did not make the sandwich to order, and that I wanted a new sandwich that was made correctly. That did NOT happen!They did not give me a reason, but drilled me with questions: what time was the sandwich made? Who came in the takeout to buy the sandwich? How did they pay for the sandwich? They said that the person needs to come down to the restaurant to show the receipt and how they paid. I told them that I am not going to ask an elderly person to leave their home to fight with Subway about this sandwich! The female manager kept asking question after question. I had the sandwich in my hand to show them. I told them that they were practicing ELDER ABUSE towards me and the person that purchased the sandwich because they refused to read the instructions and because they had no right to embarrass me and interrogate me over a sandwich that was purchased and was not made to order. They never apologized. I left the store and threw the sandwich in the trash. That sandwich was my breakfast, lunch and dinner that day. I was busy all day cleaning out my 93-year-old neighbor's house because he had moved to another state. I will NEVER purchase another Subway sandwich anywhere ever again! read more

We are all a bg fan of Subway, $5.00 footlongs way better then any other fast food place.

Good food and good service with friendly staff. Save time and order ahead with the subway app and get a free cookie.

Walked today on a Saturday afternoon for Lunch. I noticed right away that only one person was working, meaning making your order , taking your money, washing hands and starting over.....I patiently waited and waited for her to complete the 2 people in front of me by the time she took my order there were 5 more people behind me. Other people came in and seen she was alone and walked back out. Really....on a Saturday you're only going to have one person working...really ??? I honestly could of went next door and ordered a pizza and got my food faster. The girl that was working was good at her job and it's not her fault that the owner is a nickel nose. Hello....what if I was working and I'm on my 1/2 hour lunch....Fail ! I guess it's good we have choices....I'm going to use mine now read more

The lead today Ms. Tina was very rude and belittling to her employee Ms. Ericka. Ericka took our order and began to make our sandwiches. Tina out of no where began to correct her, she was not wrong we asked for Turkey. Tina later came and told her to take off two slices of meat. After which, we walked out. Tina should have not corrected her employees in front of customers. Her told in doing so was rude. She also undermined her staff. read more

I got food poisoning from here. Usually, when I go to Subway, one person handles the meat and another person handles the veggies. At this location, the customer in front of me ordered a spicy Italian deluxe (which I guess is double meat). The lady behind the meat station put all the meat on there, then passed the sandwich to the next employee who was to put the veggies on the sandwich. The 2nd lady took all the meat off the sandwich and recounted the meat and without changing her gloves went straight for the veggies. The lady who made my sandwich then grabbed the carved turkey I ordered and again without changing her gloves, put her hands into the lettuce and added it to my sandwich. So now the lettuce has cold cut juice from several types of meat and that was just what I witnessed. Who knows how many times they did this throughout the day, which now has a bowl of lettuce mixed with salami, turkey, and possibly fish. This is cross contamination and let's just say I'm throwing up "soup" from both ends because I went to this Subway. Its now day 2 of being sick from going there and I'm never going back. I'm writing this, not to be mean, but rather to be protective....I don't anyone going through what I'm going through now. read more

Nobody wears hair nets while they are working that's a big issue because there has been a time when I had hair my food. The guy who made my sandwich didn't look like he knew what he was doing. My sandwich came apart. No happy read more

RIP OFF!!!! DO NOT go to this Subway, they will add extra meats to your sandwich that you did not ask for and then charge you extra money for it WITHOUT TELLING YOU!!! Complained and management does not care. will be telling everyone I know not to go to this Subway location. read more

I really didn't appreciate the dirty look when I asked if I could buy just 3 inch sub without the rest of the kids meal. It's fine that they don't, I just shared my sandwich with my 2 year old, no big deal but I thought I'd ask. The lady helping us said "no, I don't think so, let me check" turned around to ask middle aged woman with an accent, she scoffed and said no, just get the meal with the dirtiest look on her face like just insulted her family. Wow. It's a shame we just moved to this side of Moreno Valley & are a stones throw away from this Subway but I won't be back after being treated like that. I came in on 9/6/16 around noon. read more