good heavens!! this location is amazing and doing what they need to do! they handle their rush well and make great sandwiches that are so wonderful and tasty! who needs subway when you can get it mike's way! once i tried that number 13 mike's way and added mustard, i never went back! i commend those ladies, christina and italy, for their hard work and applaud their exquisite customer service skills! there's a stigma that goes around with fast food workers, people expect them to be as happy as clams and to smile in the face of disrespect. it's one thing to expect respect, and to expect good customer service, however, society forgets they're people too, just because they have an apron on, doesn't make them less than. treat your workers with respect and you'll get it back. trust that they are doing the best they can, and are working as fast as they can with the time they're allowed. if you want it faster, you get behind the counter and put the apron on, or make your food at home. otherwise shut up and treat them with respect. sorry subway, i'm going steady with mike read more

Love Jersey mikes but this specific store has been problematic. Their orders are always slow and the staff do not seem to be friendly. Orders tend to be wrong especially for online orders. My most recent experience was an online order and I arrived 10-15 minutes after my promised time and my order wasn't even ready. There were no customers there and I was the only person in the store. Then when I got home we found our sandwiches had the wrong bread, wrong ingredients, and didn't have any oil or moisture. I called to speak with manager. Called four times. Each time left my phone number for a call back. No one called back. Finally on the 5th day I get a manager snd processing my concerns was extremely difficult. She was questioning me and my experience. Refused a refund and I had to tell the manager to look at security cameras. She said she would and corporate would contact me. 5 minutes later she called back and said willing give me partial refund. Partial? I asked for a full refund. Entire order was messed up. She became difficult in wanting me to identify every little thing that was wrong with my sandwiches. Customer satisfaction and appreciation ARE NOT VALUED at this store. Do not recommend this store. Go somewhere else where employees and customer satisfaction is appreciated and anchored. So sad!!!! read more

Jersey Mikes is my favorite chain sub sandwich place. They are always consistent and always get my order correct. We usually order through the app and pick it up but this place is usually clean inside. The staff is nice. My only gripe with this place is that they sometimes run out of bread which always baffles me being that they are a sandwich shop. read more

Jersey Mike's Subs - #13 The Original Italian - Sandwiches Near Me - Moreno Valley, California

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The place needed a little cleaning but maybe had a rush prior the floors looked like it needed sweeping. The service was awesome greeted immediately and the girls who served us was sweet. The subs were hot and fresh tasting I liked Philly cheese steak! Also got the turkey and provolone very good rosemary parm bread. read more

Jersey Mike's Subs - Sandwiches Near Me - Moreno Valley, California

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My favorite place to get a sub sandwich I love the chipotle chicken cheese steak that's my favorite but I ordered the Italian and it was good.. but the service is not that good..but I like the sandwich's so I give them 4 stars..lol read more

Jersey Mike's Subs - The Original Italian - Sandwiches Near Me - Moreno Valley, California

I tried to call to follow up with a manager about the service I had on Friday (2/27/26) I asked for a manager (nicely) Anna (same girl) put me on hold then came back and said she left for the day. When I asked her when she'll be back, she hung up on me. I've contacted the franchise system through Email twice now. I've tried calling the store multiple times. No response either way so far. So every time I call, I'm going to put a review here until somebody gets back to me about the unprofessionalism and lack of regard for customers. read more

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Every time I've been here all the workers seem to have the worst attitude. They're the most unfriendly staff I've encountered and seem to be bothered by customers. The service is so slow and online orders are never ready on time. read more

Was craving a cheesesteak so ordered one via the mobile app. My order was ready on time and the cheesesteak was delicious and very filling. read more

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I walked in. They're not busy at all one person's on the grill finishing up the other one's cleaning the counters and another one is cleaning the cutting machine. I stand in front of the cutting machine waiting to order for at least a minute before I'm even acknowledged. Then she looks at me confusingly and asked if I know what I want to order. I was one yes and she takes my order and walks away. Says nothing else. Another person walks into the store and she immediately greets that person. She comes back to the machine where I'm standing and then ask the other lady how she's doing and what she can get her for today. I didn't receive that service at all. Angelina, who was the cashier is the only one that greeted me properly I think we need to do some training and development with the young lady who was working the cutting machine. She needs to make sure that she's greeting everybody. read more

I've been to this location a couple of times, and after reading some of the other reviews, I feel it's important to share my experience. I genuinely think management should consider hiring more employees. Each time I've visited, there have only been one or two people working the front, while other Jersey Mike's locations I've been to usually have multiple employees up front, which makes the service much smoother and faster. The employees here seem overwhelmed and stressed, which is understandable given how understaffed it appears to be. They're doing their best, but the workload seems unfair. I hope management takes this into consideration and provides better support to improve both employee experience and customer service. read more

We just went in today and ordered, staff greeted us which was nice and we've been to this location many times. Today there was more staff there but when we ordered we were given Iin order ticket, I thought that was odd but ok paid for our stuff. Then next they said here are your sandwiches never ask what veggies we wanted, so I asked are there any veggies on the sandwich, girl response was yes, we never got the chance to say what we wanted on the sandwich. I was confused. I gave them the benefit of the doubt got home no mayo only had lettuce tomato. Had to add whatever I wanted extra on my sandwich at home. Not cool. 1 star read more

I went to Jersey Mike's today and was served by Cristiana and Arthur they were very friendly and kind and made me a fantastic cheese steak it was so good I almost thought I was in Philly there for a minute. read more

They really need to work on acknowledging customers instead of doing busy work. I am not sure if it's their age but saying hello and smiling to customers are not that difficult. Instead of just short and snappy approach. read more

I always enjoy ordering their Italian subs and they are good. I like their customer service as well.

Not a real fan of JMS the sandwiches are okay, but not enough selections regarding the items. They need a build your own sandwich on the menu. Also, JMS needs to offer better coupon deals. $1.00 off or free delivery is not going to make people choose this place to eat. read more

When I walked into the shop, it seemed like everybody there, did not want to be there. They all looked mad. The girl that walked in the front did acknowledge me, but she had a very dry personality, like she didn't really want be there. She did make the sandwich, but the sandwich did not taste that great. I would not recommend that location if you love Jersey Mike's go to a different location. read more

Last two visits here they made my order wrong adding cheese & oil in which is a dietary restriction right now for me. They go too fast when making orders, little to no eye contact. Two of the girls always seem to have attitudes like they hate working there. They fling the food like there mad @ the world . Need to pay attention & follow customer orders or they will cause possible health & civil lawsuits! read more

I love Mike's way # 2 mini.... if I'm by myself or regular if I'm with my husband.... Just enough.. 3 people working the line... very efficient... line manager calling instructions made the line move quickly.... We ate inside... it was full house... parking is tough.... Lots of businesses.... Food is good! read more

I came here a few days ago for a Philly Cheesesteak sandwich, which is my usual order. I asked for the green bell peppers instead of the other sweet peppers. They added some lettuce, tomatoes, & mayo to my sandwich. I ended up eating it there because otherwise it would spill everywhere. The workers were very helpful. Good food & good service. read more

Jersey Mike's Subs - #17 Mike's Famous Philly - Sandwiches Near Me - Moreno Valley, California

Places an order online, SECOND TIME. We to be ready at 5:26pm. We showed up at 5:49pm & food was not ready. Not the first time it happens. This is the second time at this location. & both have been a disappointment. Will be going to Frederick instead! Placed an order online and was going to be ready at 4:12pm, we showed up at approximately 4:30pm. Our food was NOT ready, was it in the process? NO, they started making it after we arrived. read more

I tried this Jersey Mike's located on Iris Ave. I ordered a mini #8 sub online for a pickup at 1pm. The order was ready, and the the young lady behind the counter was nice to give me a cup to get ice. The bread was a little hard, but the sandwich tasted pretty good. Overall, I'll give this place 3 stars read more

Jersey Mike's Subs - The inside of a mini sub. - Sandwiches Near Me - Moreno Valley, California

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I am not one to often leave reviews but I was blown away by the professionalism and kindness of Carly and Faith, along with their coworkers (2/19 around 12pm). I mistakingly placed a catering order a day later than it was needed and showed up only to find it was their lunch rush and the order wasn't started due to my mistake... however, they reassured me they could make 15 box meals as ordered within 30-40 mins. Not only did they do it but they did it with a smile while juggling the lunch rush! I've never seen such efficiency and quality customer service. I will be back thanks to these two! Amazing work, Carly and Faith! Thank you! read more

Jersey Mikes serves up good sandwiches and good service. It's very convenient ordering online for pick up or ordering a sandwich for delivery. read more

I ordered a giant #9 & #7 sub and asked for it "Mike's way". However, the lettuce seemed a bit off because it was pink, and the employee informed me that it was the last batch of lettuce. I hope the quality of the lettuce improves when I visit next time. read more

Jersey Mike's Subs - Sandwiches Near Me - Moreno Valley, California

Great service and staff is super friendly! We had the chicken Philly and it was cooked to perfection!

great food and friendly service highly recommended great selections very clean store very reasonable prices

I was in search of a Pastrami Sandwich, but was told by this Moreno Valley, CA location of Jersey Mike's Subs, we don't make that anymore. I was so sad. The rest of their food, service and atmosphere is probably pretty awesome, but if you want a Pastrami Sandwich, you will have to keep looking. read more

We got here about 25 minutes before closing and staff were cleaning up for the night. While I understand beingready to go home , the young lady cleaning the meat slicer looked at me and didn't even greet me. While i felt she was upset and didn't change her facial expression the entire time I'm giving 5 stars because Ricky definitely changed the outcome of my experience. I'm sure he is ready to go home too like any would be toward the end of their shift but he remained professional, kind and delivered exceptional customer service. Thanks Again Ricky!!!! read more

Rude. 3 workers didn't acknowledge us when we walked in. It was more of an inconvenience that we was there.

Came in today on my lunch really quick to grab a sub and went in and out within less than 10 minutes. Marlene I believe it was that made my sandwich and she was so quick and friendly I got back with still 15 minutes to spare. I usually always get hit with a nasty attitude when coming to my places like these so it was really nice to be treated with a smile! read more

Shoutout to Darlene over at this location! Thank you my friend for being so kind and knowledgeable. I remember you helped me last time with the app! You suggested the perfect sandwiches. read more

Food is always delicious every time, amazing service as always and speedy service. I love the super sub

This location is extremely short staffed, they haven't yet figured out a routine to keep the line moving. It's very understandable the staff is limited but that shouldn't effect your customer service. Not one staff greeted or acknowledged anyone that walked in the door. The wait time exceeded over 20 minutes with minimal updates. The cleanness, is inadequate and low key nasty. A staff member actually said and I quote, "we don't have time to wipe the counters down" to a customer who was standing in front of me. I'm not one for messing someone's coin up but please note I know every staff member name that worked today 8.14.22 who was there at 2:15 pm. I don't care to name any one but they need to be better, do better! They all were unapologetic, nonchalant and moving like they didn't have a line out the door. This crew lacked leadership & teamwork. I wasn't impressed at all. read more

PROS: Sandwiches are good! I ordered 2 full subs and 1 medium one for $50. CONS: It is VERY pricey if you are a family or a group! Also the bread is high in sodium which made my stomach iffy. Service is alright! I could not see them making the food! I am not sure if that is how they usually do it! read more

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Yes! Jersey Mike's is that place I'm telling you!!! Subway this is the best sub I've ever had so run along. Jersey Mike's is Fresh and customer friendly with good portions of meat! Honestly I've never been to a Jersey Mike's before today and I'm mad at myself now because I've been missing out on Jersey Mike's a few years now but no more!!! Lol!!! Bomb!!! 5 out of 5!! Best Subs hands down. read more

Jersey Mike's Subs - BLT!!! OMG!!! - Sandwiches Near Me - Moreno Valley, California

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The usual. Location was out of ice tea. Bread is semi hard. The owner really needs to be more present. We usually go to the one in Riverside. On Alessandro. That's the best one. read more

I was immediately greeted upon entering the business. It was a busy night at this location. But one particular employee really stood out. The hustle and work ethic this young man had was admirable. Was courteous to all customers regardless of how they treated him. When it was time for me to place my order he apologized for the wait and asked how my day was going. He proceeded to make my sandwiches and asked me if they were acceptable before packaging them. They looked fabulous. Upon paying I gave him a tip and he graciously thanked me. Thank you Chris for making my experience very good. I am huge on customer service and you met and surpassed all expectations. Keep up your positive attitude and work ethic and you will succeed in whatever you set your mind to. read more

Jersey Mike's Subs - Original Italian - Sandwiches Near Me - Moreno Valley, California

Service was ass. The little girl on the phone was no help. I got a buffalo chicken sandwich with no buffalo sauce and I let her know I did not put that option online but she proceeded to go back-and-forth with me and asked for me to bring in my receipt for proof. Lmao. Horrible customer service. You'll get better service at McDonald's LMAO. read more

Terrible service, placed an online order that said it would be ready at 6:53, a simple cold wrap. 3 workers, 1 was actually helping someone. The other 2 just talking joking around in the back. Order was well over 10 min late. This place is a joke read more

The Best Sandwiches is town. I absolutely recommend coming here it's always a treat for me to get my Breakfast, Lunch or Dinner here when I'm hungry. read more