The experience was horrible today from start to finish! From the order taking to pick up, they even…read moreleft stuff out and this all started happens quite often. The staff are very rude, disrespectful, unprofessional, non caring, bad attitude having individuals. The supervisor Ruby is just as bad! Which is probably why they are allowed to behave the way they do! A prime example of , "the Apple don't fall far from the tree!" I asked to speak to the GM/regional or be provided the contact information, she was completely dishonest and stated they don't have any information. I asked when they would be back in the store, again with attitude stated - I'm not giving up that information. Highly disappointed and dissatisfied. I will post this every place I can! I stated this to her and her response was, "IDC- have a blessed day!" Horrible customer service!!

Fries were stale and comeback sauce was spoiled. honestly, I would not recommend you to eat here…read moreunless you want good poisoning.

We've lived in Meridianville for a while but never swung by Posey' before - we decided to change…read morethat today! A lot of reviews refer to this place as having a buffet, but that isn't technically correct - they have a food bar but limit you to one plate/visit. It is very clear on the menu and my wife confirmed this with a server. Everywhere we looked there seemed to be people doing multiple trips so that was kind of weird. It was very hot inside - not sure if the AC was on the fritz or they were just catering to the older crowd but everyone in my party commented on it. Wife and kids got the food bar and I ordered a club sandwich off the menu. They serve Pepsi products here. My wife was pretty happy that they had turkey, fried chicken and ham available plus a lot of the usual southern food sides available (rolls, corn, green beans, cornbread, stuffing, Mac and cheese, mashed potatoes etc). They want everyone visiting the food bar to wear gloves while serving food which is weird but I'm fine with that. There was one server for our entire side of the restaurant and I feel like she did a good job and was hustling- she served food poured drinks and bussed tables. The food... the food was below average. Just going to be honest here. The fried chicken had a very good breading that was pretty salty. The rest of the food was extremely bland and lacked flavor. All of the negative reviews for this restaurant usually point this out. They have a very loyal crowd of regulars it seems, but the food was bland. The mashed potatoes was bland and was the consistency of powdered potatoes. Idahoan instant mashed potatoes beat these easily. Mac n cheese was ho-hum, turkey was bland, etc. The wild rice was awful and lacked any sort of salt or.flavor. The corn bread is the unsweetened variety that is super dry. Honestly the only good thing we had was the fried chicken. My club was OK. They had a lot of meat in it, but the meat was hot which was unexpected. It looked good and had bacon which was nice, just tasted plain to me. I will probably come back and give it another shot someday, but honestly it feels like mostly institutional food in a hot restaurant with odd rules.

The food is fresh, perfectly cooked every time we have eaten there. The menu varies from day to…read moreday. Some of our favorites are the fried chicken, fried catfish, chicken and dressing, and roast beef. From their menu, we love their chicken Philly sandwich, cheese Burger, & fries. The peach cobbler and banana pudding are made fresh from whole ingredients, including the meringue on the banana pudding.

Arrived five minutes before (we assume) their regular patrons. Their order was taken before ours…read more We left and went to another restaurant. Their food has received a 4.5 star rating from us after several visits. Note to owners: Please include in your servers training :first come first serve.

A simple, hometown spot, with tasty vittles, good prices, and great "sweet home Alabama" service…read more The ambiance feels like eating at grandmas. Can't wait to come back for the pancakes.

???????? Fried zensation salad with an extra egg roll. The…read moreegg rolls are burnt!!! Why serve this?

This is a small town, so service is a staple. This Zaxby location always has Speedy service and…read morealways has the correct order. The staff is nice and considerate.

i asked for the new oreo cheesecake (blast) and i get served two scoops and a whole thing of…read morevanilla ice cream.I kindly asked them to replace it for an actual (blast) and get served even worse. Charged me a shake when it's supposed to be a blast. I think her name is rebecca. pushing me over the headset to get my order in quickly and fucked it all up. i told her both time it's a blast not the shake and didn't even get it right still. Around 4:46 stall #12. make sure to fucking listen next time.

Is this normal? 3 pieces had chicken and not very much, everything else was just breading.read more

This place must be new…read more.. Incredibly clean, attentive staff... There was more than sufficient amount of staff, everyone was helpful and friendly. This is everything you want from fast food... food was good, staff was nice, service was quick... Honey Butter... Chicken tendies... Burgers ... Shakes... What more do you want out of life?!? Check them out !!

On principle, I can't give a fast food joint more than 3 stars. With that being said, food was…read morepretty good. My husband got the triple burger and enjoyed it very much. The portion size was huge and the meat was good quality. I got the grilled cheese and onion rings. Again, fresh and good quality. Inside is brightly lit and very clean. Parking is plentiful. The staff are friendly.

I visited this location around 6:15 PM to purchase a Beef & Cheddar meal with a valid coupon. After…read morethe cashier rang up my order, I mentioned the coupon. The manager told me they couldn't redo the transaction because they would "get in trouble." When I asked why they couldn't simply cancel and restart the order, I was told they just wouldn't serve me. A customer in the store then became aggressive toward my mother and me as we were leaving, and the manager threatened to call the police instead of handling the issue professionally. I've reported the situation to Arby's corporate and local law enforcement because of how unnecessary and unsafe the encounter became. Beware: This Arby's advertises menu items like the Cordon Bleu, New Angus Cheesesteak, and Gyros for around $11, yet the past three times I've been here, they've been out of all of them. Each visit, I've been limited to just roast beef, beef & cheddar, or French dip. It feels misleading to promote items that are never available. Combined with the way customers are treated, this location clearly needs stronger leadership and accountability to ensure honest advertising and respectful customer service. Ambience is terrible, tables are dirty, bathrooms are unkempt. Don't go here.

I love the food service was quick. The food was fresh. The fries were a little cold other than that…read moreI enjoyed my experience here. Atmosphere was great and the place was clean and tidy

Not sure what is going on but it took forever to get our drive thru order when there were only two…read morecars in front of me. Get more order handed to me with no communication and did not take my sticker off my mirror which has never happened. Get home and my order is missing multiple things, burger is two paper thin charged patties with gold cheese on top. I call and get a "yeah we'll fix it and discount it if you want to come back". Wife drives there, gets a ticket and then leaves after 20 minutes with no food... it was a plain burger and pretzel bites... I'll just stick with home cooked meals for now. Really hate that, this place used to be good with taking care of customers and communicating. Hope they get their act together.

Did a drive through order at Culver's on Browns Ferry Rd. for a cashew chicken salad, honey mustard…read moredressing, hold the cheese on the salad, Arrived home to find buttermilk ranch dressing instead of honey mustard. Lettuce was wilted, there were a few pieces of cheese in it, there was one croton and it was soggy, as were the slices of cucumber. It seemed the salad had been pre made and had been sitting somewhere. It looked like someone tried to remove the shredded cheese. Will not be going there again.

Wanted to do the survey for Natalie but the site wasn't working for me, so here i am. Natalie was…read morean absolute delight! Amazing service and so ready to help us even though we took some time figuring out what we wanted. Food was super fresh too, came out really quick. Overall just an amazing time.

Great service! Fresh food! Clean inside. Definitely my favorite burger in Hazel Greenread more

This KFC is combined with the Taco Bell at this location. I honestly do not have an issue, it is…read morejust ok. Do I crave KFC sometimes? You betcha, a Famous Bowl is my go to gluttonous, un-diet friendly, fat ridden meal and my goodness it is delicious. Every time I have visited this location, the KFC portion is always correct. The staff is helpful and professional. They are on the younger side, but I have never had any issues even with the new ones who are training. I do have to say, the best thing across the board for some reason to me is the Mashed Potatoes. They come out of a bag I am sure and the gravy is from a mix. But any KFC you go to the mashed potatoes are the same and delightful. The chicken is good if you get extra crispy and dark meat. Overall, its not a bad location!

I ordered a original chicken sandwich combo and I was given a spicy chicken sandwich and I hate…read morespicy food