Food is what you get at a typical Subway, and the store, having been recently remodeled is nice inside. The issue is the customer service. The two women that are typically working there are a challenge to work with, to say the least. Two examples listed below on two separate occasions:
1) wife went in with our son, having already submitted orders online for ASAP pickup. Women working there talked with one another, completed every order ahead of my wife's, and then had to be asked by my wife to finish their sandwiches when the counter orders had been completed.
2) worker argued with me over the number of beverages that I had purchased. Even after showing the woman the receipt, she still continued to argue that I only ordered one beverage. I literally had to hold up the receipt and count aloud with her before she relented, and it still required three times to get her to stop arguing with me. No apology for her misunderstanding, and over what, a beverage cup worth a quarter and ten cents of soda?
Will not return to this location after this most recent experience; better to take my business to the Subway at Five Forks and Killian Hill where the people are always friendly and they know how to treat their customers. read more