I tried their crispy chicken nugget combo and I really enjoyed it. People said this was a two star place and I strongly disagree. The overall restaurant was really clean actually. not what I expected but It was good. read more

Placed my order through the app, waited until I got the notification that it was ready for pickup, only to arrive at the window and learn that they couldn't fulfill my order, and weren't able to give me a refund. I only lost 8$, but I know now to avoid this location from now on. read more

Came in at 10:44 and the door was open. We weren't aware the lobby was closed. We were talked to like complete garbage by I'm assuming the night shift lead, couldn't have been a manager. I was done putting my order in at the kiosk for TO GO and right as I was about to submit we get barked at. "Lobby's closed. I don't know how y'all even got in here." To which I responded the door was open can I just complete the order? And she said "Pft. Lobby's closed. You can use the drive through" which like I get but she had her back turned and was already gone before I could ask 1 question. I asked for the store number and while another employee was giving me that (she was nice) the chick with the rude tude tried yelling random numbers over her so I couldn't get it right So because someone didn't do their job I got yelled at and drove 10 min to another Taco Bell in tears. I had a unrelatedly bad day and have to cook over 30 lbs of food tomorrow. I don't know why people have to be so mean. Currently sitting in the drive thru line at another TB. Fingers crossed read more

Taco Bell - Fast Food Near Me - Lawrenceville, Georgia

Man this place has some real struggles, too bad. Even ordering off the mobile app the order comes out wrong, wish it wasn't so but seems to be a trend after a few times. Big bummer but probably better for my health haha ‍ read more

I don't know how the employees get by here. Usually when you work in a restaurant, fast food or otherwise, you need to be able to READ!!!! I don't know if I have ever gone into this establishment and gotten the correct order. It's as plain as day on the receipt when I read it but in the bag, it's not there. I ordered a burrito supreme. We also ordered a five layer burrito. Only 2 burritos total. We got three burritos all the same and none of them what they should've been. we spent all this money to eat out and can't even get it right. I think they should shut down all fast food restaurants because no one in the establishments give a damn about anything. This particular restaurant Taco Bell at five Forks, y'all suck!!!!!! read more

So I come here all the time because this is my wife's pregnancy craving but won't come back anymore after today. Asked for stuff just meat and cheese, and so they messed up the order. No big deal, but when I went inside to get them to fix it they gave me attitude and laughed at me. So they had put lettuce in her quesadilla and so I went inside and the worker at the front laughed and said "it don't come with lettuce" and so I opened and showed it to her and she said "that's just cold cheese" but it's obvious it's green and it's lettuce. Then the manager also proceeded to laugh thinking it was so funny. Then when remade they remade it wrong and I came back inside just to get the sour cream on the side since they didn't put it on it originally and they were talking to each other saying "they're back again, you go talk to them this time". Like do your job bruh not hard. Won't come back and I used to come once a day. I'll drive out of my way to go to the other one on scenic. read more

Lady at the window was so hateful and miserable that I cancelled my order. Was there about 10 min ago. She didn't have change, and basically smacked a dollar into my hand. Why am I going to give you guys .77 more for food that's already overpriced? The reason why I had to pay with cash is that my wallet was stolen. Horrific attitude. I know working at fast food isn't enjoyable, but my goodness, it was disgusting behavior. read more

Staff was very unprofessional. Cussing at each other, yelling at each other and on their cell phones rather than helping customers. My order was incorrect and had to walk in to get it corrected. Very uncomfortable experience read more

10/26/23 .rude as he'll. short and rushing on the speaker. I couldnt even finish my sentence ​

The Store is out of burrito shells. Think about that. more than half of the menu is unavailable. What is up with that?

absolutely AMAZING service, super nice and respectful, it's phenomenal to see an establishment, filled with young, hard workers, especially the CUTE and HANDSOME little young mexican boy, i can tell he makes the food with EXTRA love! read more

This location used to be the best in the area. I don't know if there was a change in management recently but this place has gone straight down the toilet in the last 6 months or so. Night crew is AWFUL. They constantly say they are either out of stuff or it will be 30 minutes to cook the food 2 hours before closing time. Tonight I visited and it took me an hour to get my order because, according to them, they had a large truck delivery and only two people to unload it. That was a lie because I saw about 4 people in the building walking around while I sat here in the parking lot waiting on my food. Mind you this is after I was told it would be 30 minutes on my food. I pulled to the window after 40 minutes and they hadn't made a single item for me. I eventually received my order but I shouldn't have had to wait 55 minutes for it especially considering I placed the order ahead of time in the app. read more

I went inside to order the Chalupa Box, stood at the register for 25 minutes. I got completely ignored, they weren't busy. Another customer had already ordered, he told me he ordered online and he had to wait 20 minutes for his food. There were plenty of people working, but they were too busy laughing and playing around. The dining area and the restroom is filthy. I drove to a different Taco Bell. read more

Awful experience. They forgot almost half our order, and I had to go to the counter and they had to check the ticket before they got it ready for us. We ordered the cheezit crunch wrap without tomatos or lettuce, and when we dug in we found out it was missing the cheezit, and had both tomatos and lettuce. Awful service, would not go again. read more

The food is honestly good. Today I had a really bad experience. I got home from work this afternoon around 2pm and was so tired that I decided to DoorDash a Crunchwrap, which I always get the same thing so it was already saved on the app what I get on it ( CHICKEN instead of beef, extra sour cream and jalapeño sauce) i wait my 20min ish and when I sit down to eat, to my horror my crunch wrap is BEEF ( I also got NO sauce on it or sauce packets) Taco Bell beef is truly horrific, I was so heated because this wasn't an oops mistake, this was lazy and on purpose. I DROVE 10min to the restaurant ( fine. ) and originally was really mad but the lady at the front was kind, so whatever. I'm now out another 20minutes without eating, gas and money from doordashing fees. I drive home honestly not that mad bc the lady was nice and I was trying to reason with why they gave me a plain beef Crunchwrap when the ticket clearly says customized chicken + sauces and whatever else. I get home sit down again, I CANNOT MAKE THIS UP. ITS BEEF. ITS A PLAIN BEEF CRUNCHWRAP. This was maybe 30minutes ago I'm still pretty pissed because again I wouldn't have driven out there if I was fine with eating the beef. Now I'm out even more money, time and hungry. HORRIBLE location, will just go elsewhere next time. ( doordash gave me like $3 of the $18 i spent). Both these pictures are from the discovery. Just check your stuff before leaving ( rip your Crunchwrap's open) and you'll be good? read more

Taco Bell - Crunchwrap Supreme - Fast Food Near Me - Lawrenceville, Georgia

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Unfortunately, they only had the fire hot sauce....staff was friendly, but for those of you who loves the sauce no matter, it would have been nice to state that information in the beginning versus after payment....I like only mild.... read more

Pathetic. Walked in to order some take out and wasn't acknowledged by anyone employed there. A person in a taco bell uniform was walking back and forth in the dining area and behind the order counter and ignored me and another customer without speaking or making eye contact. Pathetic. Incompetent. Inexcusable. Wouldn't eat here if I was starving. My recommendation is that you don't either but don't take my word, just read the latest similar reviews and decide for yourself. Buh bye Taco Bell..... read more

The one time I stop at Taco Bell to get some tacos for something quick to eat. They give me stale tacos not even crunchy!!!!! Looks like they been sitting for an hour, the bottom stuck to the paper. DISGUSTING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Taco Bell - the inside of a burrito - Fast Food Near Me - Lawrenceville, Georgia

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Have been here multiple times with only 1 forgotten item which they quickly fixed. Today however, we went specifically for the new grilled cheese burrito. They gave us the right burrito (I think) except it wasn't grilled & no cheese on outside. Plus we asked for 4 sauces & they gave us 47. Such a waste! The guy working the window was nice, however. We might visit another location next time to see if they can get our order right. To me it's disappointing when you go for a specific item and you don't get it. read more

I wish I could give them a zero. This is the only taco bell close to our house- and every time it's the worst expierence. The staff has no clue what they are doing. They would rather socialize and complain about their customers than get the orders right. They just need to shut this location down. read more

Just moved to the area every time I've come they say they're closed or their "system is down for X amount of minutes" idk what's going on with that read more

DO NOT EAT HERE!!!! Months ago raw chicken skin in my salad, today bite into my bean burrito and "MEAT" mixed with bean. @tacobell @tacobellcare read more

Taco Bell - Fast Food Near Me - Lawrenceville, Georgia

Went here around 8:50 pm last night. People in front of in the drive thru were at the speaker for a long time and one by one gave up and drove off. I assumed the speaker was broke so i went inside. I get to the counter and sure enough, staff was laughing at customers in the drive thru telling people they were out of everything and being unbelievably rude. They made eye contact with me but not in an "i see you i will be with you soon" way. More like i didn't belong there. I stood there for 7-10 minutes got fed up and left. Y'all need to learn a thing or two from chick fil a. Worst experience I've ever had at a Taco Bell. Why go into customer service at all? Go work in a warehouse or something AWAY FROM PEOPLE! read more

Q: What do you do after placing an order at Taco Bell? A: Look the cashier dead in the eyes and say "Remember, we never had this conversation" I for one will admit I like Taco Bell. Now I can like them for breakfast too. This location is older, not very inviting. They don't have the spinning coin thing at this location, which sucks because I'm pretty good at it, and usually get a free burrito. Service is good here, weekend crew is great. read more

Food never looks like picture Rushed service Food looks like Sh*t Never going there again. Need new manager and new food maker read more

Taco Bell - Fast Food Near Me - Lawrenceville, Georgia

This Taco Bell has rude employees and managers, they never show us respect whenever we come through. There was a long line and I finally got my food and I came home and it was the wrong order. Tonight we came by and ordered and they gave us the wrong order AGAIN! I do not recommend anybody going to this Taco Bell. read more

Worst Taco Bell ever. They always say they don't have pizza or other items. They do this bc they don't want to do their work. They don't give you recipe it's with the surveys so that corporate doesn't find out about their terrible reputation. Corporate doesn't care for google reviews or Yelp reviews. They only care if you complete a survey. Word of advice ALWAYS get a receipt and complete the survey. read more

Do not order if you want your order hot or warm, or on the same day. I could have gone to the store, gotten the ingredients, made my own tortillas and eaten before it got here. And cold to boot. Grubhub does not let you cancel, so beware. read more

This location is worst, they don't know how to make their chalupa,their customer service is worst, don't go their and spend your money read more

Taco Bell - U can see latexes , tomato , cheese, beans quantity, it looks like they sprinkle all ingredients - Fast Food Near Me - Lawrenceville, Georgia

Not sure why the score is not high enough for this location. It's clean, has 100 on its score card, staff is friendly and food is always as asked. On point!!! Love coming to this location. read more

I've been in line at the drive through for 15min and haven't moved. Haven't even ordered. Here is a PUBLIC SERVICE ANNOUNCEMENT: TAKE A LESSON FROM CHICK FILA!!! And maybe, just maybe you won't suck so bad! read more

Have never been here and passed by it for years. Saw the commercial for the flatbread sandwich and thought I'd try it. Came in and was greeted by the most charming and polite young lady, Stephanie. She said yes sir to me and made me feel like the most important person in the building! She listened very well which is a lost art nowadays. She had the most incredible knowledge of every item in the food. Even though I asked her a number of times to repeat the ingredients she never got impatient with me, she just keep smiling giving total eye contact and totally getting my order just how I wanted it. She was just the nicest young lady and I will be back as a customer. In this hurry up and wait world where fast food places are not often good experiences, she made my experience great and you could tell she would make a great employee for any boss! Thanks Stephanie read more

Ugh... so tired of this place. Been living here since it opened and it was good the first year. After that, always small problems but never a deal breaker such as forgetting a thing here or there. Very rarely on point but not enough to cause me to stop and ask. Finally, last visit was the straw. Ordered online because the house consensus was Taco Bell. Initially I groaned because I knew there was a good chance the order would be screwed up somewhat but I wasn't prepared for what happened. The ENTIRE order was wrong, let me explain. We did get everything we ordered but because it was an online order, there we options for modifications and these mods had a cost, upgrades. Once I got home, I realized that everything ordered was done per standard with no modifications, not one. I figured some may be missed and was prepared but none, none were done. So they have my extra cash for these upgrades, none were done so wanted to reach out through the app. This was the best... filled out the info on the questionnaire and was not allowed... wait for it... to hit submit! WTF. So not only do they do what they want, corporate won't allow you to comment on the service and they take your money. Forget this place... you have been warned. read more

This location is pathetic. The drive thru line is always long and they always get your order messed up. The food is also sub-par. Don't waste your hard earned money at this establishment. read more

GREAT CUSTOMER SERVICE . THE CASHIER/ the girl who took our order" kaitlyn" i think that was her name working night shift drive thru, she was very polite and patient with us . she even asked if we had any questions to let her know. Everything came out perfect too! thank you Taco Bell five forks ! read more

If you see a TV commercial with a special offer such as the current steak flatbread for $1.49, do not come here. They will not honor any advertised offers. Too bad. Their loss. read more

Terrible customer service. Longest lines I've ever waited in even if I'm the only one there. Rude and don't apologize for long wait ever. I thought they had a guarantee. read more

Super Taco Bell! Good sanitary rating!!! Convenient, easy on easy out parking, and the drive through moves well too!

Pretty sure the lady at the drive through compromised my cc number and went a shopping spree. Long pink finger nails. Worked last night 5-21

I usually don't come here because it's tucked away and not super easy for me to get to. I will come here only from now on! I was greeted at the door by the young man that took my order. His name according to my receipt is Quentavis. He is delightful! Super friendly and efficient! This is the best quality Taco Bell food and service I've ever had and I LOVE Taco Bell! I will be back! Great job staff and management!! read more