An extremely rude and whiny man walked in while we were ordering sandwiches, claiming he "owned the place". He actually called the store on his phone while in line to complain that they hadn't answered the phone. You could tell they were extremely busy and were doing their best. The team handled it gracefully and asked this rude man to stop yelling at their employees. They actually were making everyone's sandwiches (including his) while he yelled at everyone. Just want to give kudos to this team for their amazing customer service and grace under pressure, which this man had none of. If he "owns the place" then he's literally the worst manager ever and needs to grow up. read more

My wife went into the drive through at Subway in Lapine. She ordered 2 sandwiches and pulled up to the pay window were she sat for atleast 15 minutes with not a single check in from any employee. She decides to pull back around to the drive up order menu speaker. When she pulls around she sees through the building someone walking back to the pay window so she proceeds through the drive up window and picks the order up(she is rushed off as they are busy.. a receipt is not taped to her bag like it is every time we get subway multiple times a week). She gets home we get the sandwich's out of the bag and realize they completely messed up both sandwiches. One so badly I threw it straight into the trash after realizing they put sweet onion teriyaki on my steak and cheese I had ordered with Baja chipotle. It's frustrating because when she had ordered she had asked for both sandwiches to be toasted my steak and cheese with the bell peppers and onions and her sweet onion teriyaki chicken. When she had requested this staff members replied "yeah we know that has to be toasted separately". Neither sandwich was toasted. Neither sandwich was made correctly. After calling and letting the staff know what had happened we were told nothing could be done. That a new crew member had made them and that's that. Sent from my iPhone read more

I went there at 7:32 on August 25 and was very hungry and excited to try the food. I got a garlic cheese half sandwich with a meatball half sandwich a drink chips and cookie. The food was really good and definitely hit the spot! BUT the service was pretty bad the guy helping me was not the nicest or looked like he liked his job. I get after a long day he might be tired but still. And the aura/vibe was pretty sketchy too. It was kind of dead and soulless in side but ok. read more

Subway - Meatball - Fast Food Near Me - Lapine, Oregon

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Some serious issues at this Subway on 12/12/24 - both bathrooms not operable, sandwich toasting machine down, and beverage cooler not working - no drinks at all in the shop. Staff were polite, sandwich OK, but come on...if you care about your customers how about at least hustling down to the supermarket to get a few bottled water and soda options in an ice chest? read more

I want to like this Subway so bad but they haven't had olives in months and my sandwich is made so shitty every time with no napkins to come with it. Also this place is located in la pine Oregon so if you order through the app and want to pick up your order, you basically have to beg the person on the other side of the counter to get your things. Save your time and go somewhere else! read more

First red flag, no other customers. It stunk like vinegar. Second red flag, two young kids making sandwiches, We should have left then. But no, we'll support local business. Third red flag, no olives or pickles or pepperoncinis. Both ordered same meat, Got home and both notice not much meat on either sandwich. In otherwords, we got ripped good. Worst Subway we've ever been to and we won't go back. This place is a stinking dump. read more

They will not open there drive through window UNTILL 730pm!!! WHAT THE CRAP IS THAT ABOUT!?? I've never heard in my life of a fast food place not being open for drive through because it only opens at 730pm. What a complete joke of a business and whoever runs this subway should be fired. The 2 workers in there had not a single person to help... they were both on there phone and not doing anything. AND they blamed the manager for telling them that they have to close the drive through untill 730!! That literally make zero sense. Saying they have only 2 ppl working so they can't do 1 inside and 1 drive through... my gawd these young people are so slow. I will be calling corporate on this. read more

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Service was fine, not the best by any means. I have never gotten a thinner sandwich in my life. Everything you ask for is the smallest amount possible. From the meat to the peppers down to the mayo/mustard, the portions are atrocious. Not the employees fault I'm sure it has to do with the owner/management. Still ridiculous. They need to take notes from Jersey Mikes! read more

My wife and I stopped at the La Pine, Subway at 3:20 pm on Saturday, February 22, 2025. We were greeted by a young counter service person who graciously asked what we would like. We kept it simple by ordering two identical 6" sandwiches requiring Italian white bread, turkey/bacon, and pepper jack cheese, both sandwiches toasted. She requested what condiments and vegetables we wanted, and we enumerated lettuce, tomato, onions, mustard, mayonnaise, salt and pepper. There were two pans of lettuce. One was fresh shredded, and the other was severely oxidized (brown/tan mixed with some green). My wife requested the fresh lettuce. An older heavyset lady stepped in and immediately began to grab a handful of the oxidized lettuce to garnish my sandwich. I requested she use the fresh lettuce as well. She grabbed a handful of the fresh lettuce and began to sparsely place a small amount of lettuce on my sandwich and threw the remainder back into the pan. Pathetic!! If you want good sandwiches which are made with quality products, go to either the Subway or Josie K's in Sunriver. These quality sandwiches are accompanied with courteous and friendly servers who enjoy their work and provide great service. read more

I have loved subway sandwiches for many years, however, we got some sandwiches from the LaPine store yesterday and the bread was so thin that the sandwiches basically fell apart, too bad, makes me sad read more

The employees here are EXCELLENT! We love them and will continue to eat here weekly because there just aren't that many places in town. The reason for the one star review is the owner. Whom I have never seen, and I'm sure does something good, but one thing makes me want to dissuade folks from coming here. The don't allow you to leave a tip for the hard working employees because they will get charged more by the credit card processing company. And it is some minuscule amount. In this case, the employees make the business. And they do a great job. Turn the tips on ya'll. Find some other way to cut costs. read more

Sandwiches are pretty good. I wish they would have more meat on them because most of the time it's just veggies that you taste.

These people are just living off the fact that the fast food choices in Lapine are few. Stopped here twice this summer/fall and both times they have signs up "out of..." a multitude of things all based on shipping and deliveries. But, the Micky D's next door has lettuce and tomatoes so what's really up? Maybe they don't want to pay the prices. Also they DO NOT accept or use any kind of coupons or discounts, and no on-line orders. A lady working there assured customers in front of me that she keeps her prices much lower than those in Bend and Redmond (her two examples) so she can't afford to also accept coupons or she would have to raise all her prices. Aren't Subway's like Taco Bell etc. with pretty much the same food and prices no matter what town you are in? Confusing for sure. Was the food good? Well, maybe. Missing the basics of lettuce and tomatoes changes everything on most sandwiches, and the bread was dry (like yesterday's?). The sandwich making counter seemed pretty clean. The people working here just didn't seem to care. The attitude was like "So what, deal with it or get out of line". Next time we will bring our sandwiches with us in a cooler from Jersey Mike's or New York Sub Shop. read more

I ordered a sandwich and asked for olives and literally got 6, SIX SLICED OLIVES. and the person making my sandwich was horrific to me. she was being super rude. she had brown, curly-ish hair and seemed to be a bit older maybe 30? the customer service is horrendous. i would never recommend this place to anyone EVER. save ur money and go anywhere else. read more

You always know what you'll get at Subway so a great stop when heading out to hike and camp. What I particularly appreciate about the LaPine Subway is it's adherence to the covid-19 protocols. Everyone in the store including customers were wearing masks and minding the 6' gap. Thank you owners and employees. read more

This was an excellent subway! The staff was fast and efficient and super friendly! They made the perfect sandwich for me and my family, plus location was right off the highway! Highly recommended :) read more

Very inconsistent place or sandwiches are always different. Lobby hours are always changing and can never go inside to watch my sandwich be made. When I go through the drive-through my sandwiches are always falling apart. read more

Up until today we where very happy with the service and sandwich That changed this afternoon I pull up to the speaker thing to place my order A male voice asked me to wait a minute I do He The Male Voice comes back on asking for my order I start to give him my order he stops me in mid order he's gone I'm sitting and waiting and waiting NOTHING He comes back on I place my order and pull up to the window to pay and receive my order The young lady at the window was very nice I get home and the order is all wrong I asked for this and that it's not there This male voice could give a Fig about what the customers wants It will be some time before we are coming back Oh one more thing I called the telephone number listed for the La Pine Subway and I get a recording I called three times and got the recording What a poor way to run a business I don't expect to hear back after read the other reviews Next time it's Micky D's next door read more

Super friendly and efficient subway, best service I have had in one in a while! Employee who made our gluten free sandwich was competent and friendly about it, and they were super fast making our 5 sandwiches and getting us out the door. My son who is gluten free appreciated the stock of gf brownies in the beverage cooler. Thank you! read more

What a horrible place to stop during Covid. First they won't allow you or even them to fill up a cup of water. No water allowed. You have to buy a bottle. Because they are doing their best to profit off of Covid. Their toaster doesn't work. They don't allow you to use the restroom. The lady at the front is extremely rude. Spend your money anywhere else!! read more

Second time here. One customer in front of me and one came in as they were constructing my Sami. The girl working the counter was nice and friendly and did a good job. Food tasted fresh and I have no complaints. I am sure I will be back. read more

The reason for the low score is this, tons of customers and few employees. Took about 30 minutes to get our order to go.

After a 10 hour day at work. I came in an ordered 2 footlongs for dinner. 1 Baja steak 1 Cali. I was the only one in the store when I got there. It took 15 mins to get 2 sandwiches. The guy that was assisting me attacked like I was irritating him by being there. I asked him how his day was he said fine and that was it no more conversation, which is fine I guess, but I felt like I was upsetting him by being there. I asked for double meat on the steak, he glared at me and then moved as slow as possible. When I asked if I could get bell peppers, onion and banana peppers toasted on it, he glared at me and said he couldn't do the banana peppers. I thought he was joking. He said he couldn't toasted the banana peppers because they would set off pepper fumes. Then I asked for double meat on the the Cali and he glared at me again and proceeded to lay the turkey out extremely slowly, one piece at a time, glaring at me the whole time. I felt extremely uncomfortable. The gentleman with the long hair that was working that night was very pleasant but only did the veggies on my steak as 5 people came in behind me and he needed to assist them. When the gentleman with the rainbowish cheetah print face covering finally finished my sandwiches and rung me up, he gave me my total, $26.88, and that was it. I paid. No have a nice day. No thank you for coming in, nothing. Not even my receipt. I've never felt so unwelcome anywhere before. If I ever come back to this store and he is working, I'll leave immediately. I don't know that I will ever come back though. read more

Been to it a few times, a d while there is a rush at lunch it didn't last to long and while it took about half an hour to get our food, they staff were perfesional, and kept working, that is enough for me to come bacj. When there is not much of a rush it takes about 8minutes to get our subs. read more

This dude needs an attitude adjustment! The guy who works there with the thick black rim glasses is the ONLY thing wrong with this business. We arrived to eat as apparently the owners showed up and witnessed his scamper back into the shop because he and another employee were off doing something that wasn't work. They seemed to play it off well because the owners didn't say anything. As soon as they left he jumped onto the phone and came out into the dinning area and loudly boasted about how he had just gotten away with something. The worst part is as he sat there costumers came in and were getting there sandwiches made by another employee when he yelled out (obviously ignoring their needs) "I'll be right with you!!!" The customer and the employee stopped dead in their tracks and looked at him as he stared out the window and ignored the clearly confused employee and Customer. Cut to a week later we go in again and this dude is there walking around the line, trying to talk to employees who are making sandwiches for customers FROM THE COSTOMER SIDE OF THE LINE!!!!!!! Literally interrupting a customers prefer to talk about some girl employee and what had happened earlier that day. Who is this guy? Who thinks it's okay to act like this when you represent a business? Grow up bro. The food was great but then again he was never the one making it. read more

Excellent service and reliable food. We were looking to eat around 3:30pm and most everything small, local or serious was closed. I really need to remember Subway makes a great fallback. read more