We ordered the Dr pepper hunger buster and we received the Dr pepper patty melt. No big deal, they…read morecan fix it right. Nope it was an argument. They said the picture of the Dr pepper hunger buster directly in front of the customer was incorrect and it always comes on a Texas toast. No I said, they are two different products, hence the two different pictures and names. They finally said well if you request it we can make it that way. That's not how it works, we ordered the Dr pepper hunger buster not the patty melt, it should be made as you order it. If you don't want to sell the hunger buster version take it off the digital sign in front of the customers face. Owner!!! This is for you. You have 2 stars on your restaurant. This is an example of why. You need to either replace the manager or come in and train them properly. This is not ok. Only you can fix it. Or shut it down.

Service was good, you have a really great staff. Entire restaurant was clean. Food orders came out…read morefast and the food was SO good. Bathrooms were clean and stocked. Sunday 7pm.

Okay people if you're from TEXAS and you like home style burgers you know the one place you need to…read morego is WHATABURGER!!! The one in Atlanta TX has the best burgers between the other two places in Texarkana TX . The staff are an amazing bunch of people and the service is awesome. The atmosphere of this restaurant makes you feel like you're at family barbecue.

If you go through the drive thru and don't check every single item, you will not get everything you…read moreordered. The manager apparently doesn't have any customer service experience either. He offered "free food" and when I said you mean the food I already purchased, all I heard was silence... cricket cricket. My order wasn't complicated and if they could have counted to two, I might have received everything that I purchased. But that's not the case with these employees. This is the second time my order has had missing items. Make sure you get your receipt because they don't always offer it. I'm not sure if the cashier, Antoniana, is responsible for verifying the order is correct but someone needs additional training.

This is one of two Whataburgers in Marshall. This one is…read morereferenced far less by people that I work around than is the one off Hwy 80 whenever the name "Whataburger" comes up. "J" and I have eaten at this one less often than the other and often forget it is there. Maybe it is the location. We have not had a bad or different meal there or bad experience that I can ever remember. The food is okay... It was harder to get in and out of traffic wise but has improved with the relatively new stoplight changes out in front of it on 59.

This will be the last time ordering at the chain I used to love. Firstly, I needed to use the…read morerestroom, I had to wait for the employee that was using it to smoke marijuana. The place was so smoky and smelly it would explain why my order was so bad. I got a whataburger classic burger and when I bit into it, all I could taste was mustard and ketchup. I lifted the bun and there was a pool of each and more condiments than meat. When I took it back in and asked the manager if that was normal she wouldn't answer and would only offer to remake it. So I ordered that one plain and added the condiments myself but the burger still didn't taste like I remember when visiting Texas. So sad to see them go so far downhill. A week later we had an rv camper pull in next to us and say the same quality issues with the whataburger in Sugarland. They two said that was their last visit.

Bridget or whatever her annoying name is was extremely rude to me and for a place to not have that…read moremany customers they were slow and took way too long for a burger.

One of the limited food options in Carthage. At least with a chain, you usually know what you're…read moregetting. Service was slightly slow here and they did get my somewhat custom order wrong (no pickles!). Food tasted about the same except some of the veggies looked slightly suspect. All in all, it's alright for East Texas but it ain't fine dining.

The food is always hot, fresh & delicious! Service is awesome too. We stop at Canes as often as we…read morecan!!

First time to enjoy Cane's Chicken and all I can say is WOW! First of all, THE BREAD! Do not sleep…read moreon the bread. Lightly seasoned, lightly grilled, perfect amount of crunch. The chicken is lightly and perfectly breaded and seasoned. The Cane's Sauce is sassy and spicy and elevates the flavor profile. The crinkle fries are good as well.

Honest review or sugar coat? How about the short Honest review- Before the Mexicans took it over it…read morewas exceptional now it absolutly sucks especially at night. Too much to go into details about on here but many of us locals are saying the same. Facts dont care about your feelings. Too bad because they used to be really good. Quit chasing dragons cause this place will never be the same

Went to the Mount Pleasant, TX Whataburger to pick up my online order. When I got home (30 minutes…read moreaway, an hour round trip), I discovered two meals were missing. I immediately called the location and spoke to the manager. She told me I could drive back to have them remade. I explained that I wasn't going to spend another hour on the road for their mistake and simply asked for a refund. She replied that it was "not company policy" to issue refunds and instead offered for me to come back tomorrow to get the missing food. I told her I don't come to Mount Pleasant often and would not be able to come back tomorrow. She then offered to extend the remake for a week, and later even said she could ask her district manager to extend it for two weeks. None of this fixes the fact that I paid for two meals I did not receive. This is absolutely unacceptable. Refusing to refund customers when an order is incomplete is stealing. I paid for food and did not get it. Whataburger should do better.

We arrived soon after opening on a Saturday. My son's burger according to him was good. I stupidly…read moredecided to try the fish sandwich. In the picture from my check in you can see that the fish was much bigger than the bun. It looked good on the outside and was crunchy. Looks are very deceiving. Inside it kind of looked cooked?! It tasted like raw flour. The internal temperature was warm. The texture in your mouth was squishy and gritty. The look was chunky with gooey something ?! It seemed to me that since we were the first customers that the oil was too hot and it cooked too fast not allowing the inside to fully cook or thaw. Basically the fillers for the lack of a solid piece of fish did not firm up. The onion rings where very similar in that the onion very easy pulled away from the exterior. From now on I will not order the fish. I have enjoyed the burgers, hotdog and chicken in the past.

Stars would have been better if service was. Food was average while waiting on my…read moreMobile order and the ticket came out the young girl said what kind of name is that. (Rude and funny way ). I said to the young girl it's mine! They were shocked and did not Give eye contact afterward. It's fine if you find a name odd but you never know who is in front Of you and how they will react to your comments even if you tried to make it seem that you weren't meaning it that way.

The food is average , but what really made me sick was a hair in the food that was disgusting ewwwread more

I was there last night to get a Hamberger and waited in line for 20 minutes and when I got to the…read morepick up window my order was not ready I cancel my order and went to McDonalds and got my order in 2 minutes bad service I may never go back.