Took my "little" here for a new experience so she could try some Tea and Boba. We loved looking at…read moreall the cute little trinkets in the gift shop. The food was great and we loved the ambiance!

Had an encounter yesterday at the tea room that was less than professional. I was supposed to have…read moremy bridal shower today at 4pm. I had been calling all week to confirm my reservation, Tuesday I called multiple times, Wednesday I called and left a message. Attached are the call records. Did not hear anything back so Friday I drove 40 minutes to the tea room to see what was going on. Instead of an apology I received hostility from the manager, Taylor. Right off the bat she lies to my face claiming she called my number (she did confirm the number) and talked directly to me. Obviously not, I would have been aware of a direct conversation. So then she changes and says she left a voicemail. To which I pull out my phone and show her the call log on my phone and I have zero record of a call or a voicemail coming from the tea room. To which she replies "sorry your phone doesn't work." Clearly we weren't getting anywhere and I ask to talk to the owner, who I'm told "isn't here." After false accusations from Taylor saying I went into the dining room and cussed in front of children I decided enough was enough and left. Loudly. I am aware of that and I fully admitted that to police. Definitely was not appropriate however I was quite heated at the time. Long story short I end up calling the police since she is refusing to let me cancel and get a refund. "If you wanted a refund you should've canceled 60 days ago." Wow. Come to find out the owner was there the whole time. Poor management on both their parts. They eventually agreed to a refund. Owner calls my mom yesterday and attempts to cover for Taylor. Respectfully, a family member dying is no excuse to treat your customers like crap. My own father passed away and I took time off work because I could not deal with the public. We did receive a refund and the owner made sure to comment on my 1 star review I left. Yes I left a rather polite negative review. Customers are entitled to do that after a less than satisfactory interaction. So thank you Dragonfly Tea Room & Gift Shop for effectively ruining my bridal shower for me. What could've been a quick apology for miscommunication turned into hostility and lies. My family has already said we will not ever be returning here. Please feel free to call my mother again if this post upsets you.

I love this place! The iced coffee is so delicious it doesn't even need a flavor added‍read more

The Speakeasy Coffee shop is such a relaxing place. The coffees and teas are always delicious. I…read morealso enjoy the sandwiches they sell, too! There is tons of seating and places to sit and relax and have a nice conversation or just hang out!

Amazing food, burger was large and full of good flavor. Joey was there to welcome us and let us…read moreknow if we needed anything to let him know. If I was ever to travel back in the area, I would have to visit again. 100% recommend.

Looks like a dive bar and took me a while to check them out. I should not have waited that long…read more The owner went to our table to introduce himself and thank us for trying them out, which was appreciated. Food was great and the price was really reasonable.

I like this place, very much a neighborhood spot. Clean, comfortable environment, good food,…read morefriendly staff. Booths have tvs built in which is perfect for football season. Wide ranging customer base - in age, in friends vs couples, families, the full range. Would recommend

Food is ok. The floor was disgusting with food and garbage. Workers just standing around. Limited…read moremenu and limited brews. And not that it was anyone's fault but the pen they gave my friend to sign, exploded on her

The pick two with bacon turkey bravo and broccoli cheese soup is amazing! The restaurant is clean…read moreand well stocked.

I only bought bread, but the lady who served me was very nice! The place was very clean and I am…read morefamiliar with the food it is usually good!

The food was absolutely amazing as usual! Our server Tyler was our server and we had a nice…read moreconversation with him and he was very polite and just a chill guy to talk to. Tyler hustled out to us and took our order perfectly accurate. All around an amazing night of service and food from yall!!! Keep up the great work Tyler!! #thismantylerneedsaraise!!!

I just absolutely have loved Swenson's since I've been introduced to it. However, it's amazing on a…read moregood day and then on a bad day, well it's a costly loss. It seems every time I have an order of food for more than one person, the order always gets botched. Typically I stop alone for myself and I have no issues, but when I am getting food for a group of people (4 people worth of food) it's always messed up. Tonight's order was a little messed up, thankfully we noticed before we drove too far missing food from our order, but then assuming the food they were bringing us to fix the mistake was correct, getting home and it was just a mess. When you pay for a double loaded cheeseburg where every add on costs a price, and end up with a single cheeseburg with half slice of cheese and so much ketchup the bread was mush. Costed us a loss in money. Fries were cold and stale, seems like this food was previously made for someone else before we even ordered and then given to us. At that point, you don't want to drive to the same restaurant 3 times when you're hungry so we are dealing with it today but about $5 loss in food and reconsidering coming here for larger orders aside from a one person order. I hope this locations steps up their game cause it'd be a shame to lose it from bad quality and lesser customers because of it. I really like Swensons and typically crave it from time to time, so I would like for our community to enjoy it without terrible quality and losing money.