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    Subway

    1.0 (1 review)
    Open • Open 24 hours

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    5 years ago

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    Chick-fil-A

    Chick-fil-A

    3.8(27 reviews)
    5.4 mi

    The customer service here is off the charts, didn't even peel off from the register before my…read morecashier literally bumped into the lady with our food who then followed us with our tray till we sat down at the table. Then she tells me that they've got a deal for my youth group and they start pumping out milkshake on milkshake on milkshake - the boys were IN THE YARD. I had to get in there and get a full roster for tonight's team. Just a peak performance out of this group, firing on all cylinders. The team was clicking, boys and girls were buzzin... Out front making it happen we're these folks, anything past the first round of the Chick-fil-a draft is larceny: Meghan, Kendall, Natalia, Daniel, Sierra, Tatum, Ben, Matt, Alexa, Jayda, The owner, Kristi, should be running a workshop on customer service with this elite group she's got out front! To top it off, Kristi is on the front-line with this group, chatting with customers. Just peak leadership and teamwork here on I-45...

    They should lose their "Chick-fil-A" franchise!!!!…read more We pulled in for a 12-count nugget "snack." - As we were leaving the drive-through, I opened the 12-count box to reveal 12 TEENY TINY nuggets... seriously, the SMALLEST nuggets we had EVER seen! With no one else in the drive-thru, we backed up, showed the CFA employee the tiny nuggets... and asked her to make it right. She stepped away ... When she returned, she said, "Can I have that box so I can see...?" We said, can we please see a manager? A Manager (Short man with dark hair): "Can I help you?" (as if he wasn't told the issue). We showed him the nuggets... He said, "We have an APP that tells us what size is acceptable or not..." We said What? You don't need an "APP" to tell you that these are 1/3rd the size they should be" ... AND are the SMALLEST nuggets from ANY CFA EVER!! He just stared at us! Then he said... "What do you want me to do?" then asked for the box. - My husband said, if you take this box, you'll just throw them away... so, why don't you just give us a few to make up the difference (for what we paid for)? He said, "Oh, is that all you want me to do?" I said, We just want you to make it right... If that's a few nuggets in a box, great; if it's to swap them, great... we just don't think tossing these makes any sense! He just turned around (didn't say anything), walked away... returned with an 8-count box, and said: "Here you go, so sorry about that. Have a Blessed rest of your day!" I opened the box; the nuggets were huge! So WHY did the 8-count box have MORE chicken than the 12-count box? Please see the picture with the white 8-count box vs the red 12-count box... It's like they were from a different location... THAT is what we SHOULD have received in the 12-count box!! Look at the attached pictures... Where's the "customer service... and the My pleasure" that Customers love (I say it as well!)? Generally, All Chic-fil-a's have INCREDIBLE customer service... this location failed the Customer! Thank you, please drive-thru! :-)

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    Subway - sandwiches - Updated October 2026

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