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    Suburban Transmissions

    3.9 (14 reviews)
    Closed 9:00 am - 4:00 pm

    Services - Suburban Transmissions

    Auto transmission repair

    Transmission leak inspection

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    4 years ago

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    6 years ago

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    Smart Turn Auto Repair

    Smart Turn Auto Repair

    3.6
    (19 reviews)

    I believe in leaving fair and honest reviews, which is why I'm updating my original feedback. **To…read moreclarify, I have never received any service from this business.** My initial one-star review was based solely on my phone conversation with Lou while scheduling an appointment to have a diagnostic performed. I want to thank Ethan, the service manager, for taking the time out of his busy day to personally call me and explain the company's position regarding my review. I appreciate the effort to clarify the misunderstanding. According to Ethan, the business does not require payment upfront. Instead, the text we received was a pre-approval link meant to inform us of the potential cost following a diagnostic. Unfortunately, this wasn't clearly communicated during my original call with Lou. If he had mentioned that we'd receive a text requiring approval before any work could be done--and that payment would only be due after the diagnostic--I would not have left a one-star review. From a customer's perspective, receiving a $200+ link without prior explanation understandably creates the impression that payment is required in advance. This was a clear miscommunication, and I'm willing to chalk it up as such. That said, I strongly recommend the business makes this process more transparent in future calls. Customers should be clearly told: 1. They will receive a text with a pre-approval link. 2. No payment is due until after the diagnostic is complete. In today's climate, transparency is critical, and many customers--like myself--may feel uneasy approving charges before their vehicle has even been seen. While I still haven't had any work done here, I want to be fair. Ethan's call helped clarify the process, and for that reason, I'm updating my rating from 1 star to 3 stars. My intention has never been to tarnish this business--only to share my honest experience. I hope this feedback helps them improve communication with future customers and avoid similar misunderstandings. Thank you again.

    Made an online appointment yesterday evening for a safety inspection. Received a text shortly…read morebefore my appointment saying they won't do the inspection on my vehicle. When I challenged that and said I would happily pay for a repeat inspection *IF* my vehicle needs repairs, Tony repeatedly doubled down on nonsensical policies. Recommend using Columba Auto Care or Dobbin Auto Repair. Both seem more respectful of customers' time. Neither have such "policies" for state inspections. UPDATE to correct the inaccuracies by the business owner: I booked the night before and received confirmation of such. Also, when I called Tony in response to his text, I told him I'd pay for a repeat inspection IF NECESSARY (unlikely on a newer model with low miles) and would not want their shop to do the repairs. He still doubled down on nonsensical policies. If my vehicle needed repairs, I'd take it to Tesla -- not a random shop without the expertise necessary to take care of my vehicle. I've talked with multiple shops in the area. This is the ONLY one I've spoken to that refuses to do state inspections on Teslas. They should reevaluate their policies AND state this clearly on their website so they do not waste customers' time.

    BA Auto Care

    BA Auto Care

    3.9
    (59 reviews)

    We've been taking our cars here for years. Are they the cheapest guys in town? No. Are they the…read morefastest guys in town? No. But - they're scrupulously honest and do quality work that they stand behind 100%. We've had them tell us that something another shop told us needed to be fixed actually didn't and found the problem to be something small and inexpensive. Bottom line? I trust them. If they tell me it needs to be fixed, we get it fixed. I'd recommend them to anyone!

    I took a 13 year old, out of state, ford fiesta in for a Maryland state inspection. I was looking…read moreto buy the car off my dad to use as a commuter car but if you know Maryland you know that state inspection can be a hurdle so before I committed to the car I wanted it inspected and passed. The car failed with a belt issue. As far as I know it's the original belt, so for a 13 year old car to only be dinged for a belt I was really happy as I was expecting a laundry list of items to be wrong with the thing. The service advisor even brought the belt out and showed me what was wrong and it was definitely frayed, cracking, and dry rotting. I confirmed I wanted the belt replaced and they said it should be done in a couple hours. For circumstances out of their control that didn't happen (thanks parts store :D) but they quickly offered to valet me to work. They then picked me up at the end of the day to pick up my car. All said I paid roughly 450 for inspection and a new belt which was a big positive for me. As old as the car is I was expecting several items to be out of compliance and had a budget of 1500. As far as if they are above or below cost of other places I don't really know. The belt job may have honestly been a touch higher than I would've wanted but the valet, expediency and general vibe of honesty is worth a premium. I'm not even sure if the price really was "a touch higher", I'm blessed to not spend tons of time at an auto shop getting repairs all the time to really be able to do comparisons on price. I'll definitely be going here from now on as long as I live in the area. I magnet'd the business card my service advisor gave me to the fridge and told my roommate if he needs a shop to go here so I think that's pretty decent praise.

    Suburban Transmissions - transmissionrepair - Updated June 2026

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