I'm a bit surprised by some of the negative reviews because my wife and I had a truly wonderful…read moreexperience with Lumber Liquidators in Freeport. Perhaps it was because Floyd (Store Manager) helped us and was an absolute delight to work with, but even another employee who helped us when we picked up the flooring (unfortunately cannot remember his name) was fantastic as well. One of the things I appreciate about this store is its simplicity. In looking for new flooring for our basement, my wife and I visited 5 flooring stores across Long Island. Lumber Liquidators offers the most competitive prices we could find given the quality of the material. We're not talking Gatsby mansion flooring, but if like us you were just looking for quality vinyl for your basement, this place really does the trick. Selection here is modest compared to some warehouse giants like Floors & Decor, but we found exactly what we needed and the price was at least 10% cheaper than we found at Floors & Decor. Better yet, the flooring we wanted was immediately available. We mentioned we weren't going to be buying the foam (for underneath the vinyl) at the store because we found a better price elsewhere, and there was no sales pitch or hesitation. Floyd simply took it off the list. Likewise, there were no hidden fees or no nickel-and-diming. There was an added cost to have the flooring shipped, but we knew we would be able to pick up and drive it home ourselves. Communication with the employees from start to finish was refreshingly positive. Sure enough, pickup was a breeze. We called ahead to let them know we'd be stopping by later that day (they just need an hour's notice to prep, which they told us in advance). When we stopped by, we waited maybe 3 minutes and then had an employee move all the flooring into our car for us. We then drove it home, acclimated the floor to the basement, and our basement contractor installed it beautifully for us. We are in love with the results and saved money in the process! I can't see why we wouldn't return here whether for vinyl or quality hardwood flooring. The price, quality, and service really impressed me for a place that otherwise has a 2.5-star average rating. Even if you decide to get your flooring someplace else, it's worth taking a look here first.

I had the best experience at LL Flooring - I initially worked with Floyd (Store Manager) who was…read morevery knowledgeable and great to work with. Everything went according to how Floyd described it would. Flooring was delivered timely and installed using recommended installers from LL Flooring. I could not be happier - all of the employees are very friendly, respectful and understanding including Malik and Danny who support the customers through the process. Great Job all companies should function this way!!!!

They are amazing there work is perfect the installers are polite & neat I couldn't be happier Thank…read moreyou

Amazing people to deal with. I had tons of issue with my place and they helped me through the whole…read moreprocess. I pre-ordered my carpet expecting a quick install and had to wait 2 years because the closing of my place was delayed and they held the carpet for me and did the install after i finished renovations. Lovely people work there and some of the hardest working crew. the price was amazing for the quality of the carpet. it was soft and plush just like i wanted. Hope i don't have to install again for at least 10 years but if i do i will be using them in the future.

Excellent customer service, been with them for 15 years for all my floor needs & always a pleasure!…read more I am getting a new kitchen floating floor, do not need to remove old laminated floor & super excited! Barbara, Billy & Bobby are so knowledgeable & helpful! Only place to go for floors!

I can't say enough about Kelley Floors! I was moving into a new place and had an appointment with…read morea salesman from another company. I had one week too be in and Thanksgiving was the following week. The salesman stood me up. My son and I went to Kelley's and explained the urgency and the problem. Not only did they help me-the owner came himself that same day to measure! The floors and carpets were delivered and installed the day before Thanksgiving and perfectly. I will recommend this company to everyone and anyone.

I found Andrei through a Yelp Project request, and he is easily the single best expert and service…read moreprovider that I've come across through years of using Yelp Projects. I needed to get the hinges replaced on a noisy inside door of my house (the joys of being a new homeowner), and I got several responses from contractors across Yelp. Andrei's stood out both because it was the lowest price quote, and he had the best reviews of any other respondent. It seemed a little too good to be true, but I figured it was worth taking a chance. I'm glad I did, because Andrei IS too good to be true, and yet he exists. Excellent communication, punctual, thorough and completely self-sufficient, the hinge replacement process started off great. Then, after expertly replacing the hinges, and even sanding a bit at the base of the door where it caused the door to stick when opening and closing, he checked to see how the door opened and closed - the door was now blissfully quiet, but still stuck, and he identified the door latch and plate as needing to be adjusted. Above and beyond! The door works perfectly now, it's literally like a new door. And because the door was to my mother-in-law's bedroom, having Andrei provide this superlative service scored me a few points with her (well, at least for a few hours, until she found something else to grumble about). He also left the space clean, and was very courteous from start to finish. I am so thrilled to have found Andrei, because as a new homeowner, I am discovering fun new surprises in the house that I purchased late last year all the time. Now I know just who to turn to when the surprise is too much for my husband or I to handle on our own.

Called Andrei after damaging a cabinet door with company. He responded quickly, after showing…read morepictures of the damage, came back with a reasonable price and a quick turnaround around time. Efficient, timely and professional. Highly recommended.

More then satisfied with the customer service from Justin and the quality and price of my carpet…read more It looks great and the experience I had is one I would highly recommend,,, if you are looking for great quality carpet and value as well as honesty and integrity: Justin will provide that,,so glad I found Barrys on google search.though I live in Manhattan.

Didn't even get to use their services because they were that bad with scheduling. The way they run…read moretheir business is terrible. We were scheduled for a Saturday, but had to call the Friday before to find out what time. We were informed that it would be around 1-3 PM because the crew wants to do another job before ours. We didn't like that, but there was nothing we could do. We were told the crew would call us an hour before they arrive. We eventually got a call and were told they can't come and want to reschedule for Monday. That's not an option because we do not currently live at the residence and we work during the week. This is why we scheduled a Saturday and we even left the entire day open for them because they didn't know when exactly they would be coming. Then some sketchy guy with an unlisted number called us and said he was referred to us by John (no idea who that is). He said to reschedule the job with Barrys and this guy named Kevin would come and do the job for much cheaper today. He said definitely don't cancel the appointment - just reschedule. It was super weird, but we were desperate. In the end, no one showed up. Still don't know who Kevin or John are, but considering we only contacted one company about the floors, we are guessing someone from Barrys contacted them. This is just a terrible way to run a business.

Do not waste your time. They rescheduled twice for an estimate wasting my time and disappeared…read more Amateur hour very unprofessional. Good luck to you.

Fixed my aging dry wall and plaster problems better and quicker than I could, very reasonable, on…read moretime to quote (some fellows are lucky to arrive same day), Levi arrived in a timely manner, very pleasant to deal with, a geniue good fellow for sure. His team arrived as promised, fixed my walls, matched my paint perfectly, worked non stop, clean up was fine, will try and use them again. Still waiting for call backs from others recommended, and its been a week since I started my search, Levi started the next day!! Hurray done! and wifes off my back! Many thanx!!

Joe was very communicative from the beginning. He was helpful and honest in his recommendations. He…read moreworked swiftly for our time line and his work came out beautifully! We had just bought a 105 year old home which was covered in carpet. Upon peeling back the carpet we discovered more work than we could have imagined. At the end of the day everything worked out thanks for Joe for the new hardwood installation on the first floor and refinishing of the original pine floors on the second. The color special walnut came out beautifully. Our house is now feeling more like a home!

Joe, along with Mike from Avista Hardwood Flooring did a fantastic job installing my flooring. I…read morestarted out with my den and dining room. then decided on the entry way and hallway. Just this week I had my living room done. They are always punctual, courteous and professional. Very clean - nothing is left behind. I love their workmanship. I've received many compliments about my beautiful floors. I highly recommend Avista Hardwood Flooring. Magnificent work!!

We asked Charlie of Eastern Wood Flooring for a consultation on our oak floors. He was very…read moreknowledgeable, honest and kind. Integrity is a rare commodity these days but Charlie has it in abundance. Thank you Charlie!

Excellent customer service, exact measurements, with seamless finished results!! The workers…read morearrived earlier than their scheduled time as well as finishing the job early....really! Charlie of Eastern Wood Flooring - http://www.easternwoodflooring.com/ 516-448-5540 - - was attentive to details & reasonably price. His workers were friendly, professional and afterwards REALLY cleaned up the entire area. I would definitely recommend them for your next flooring job.....absolutely! Hilda-Bayside