The older negative reviews were under a different ownership. I spent some time in the store and had…read morea positive experience. There is a good selection and I could borrow tiles for a day. There is a good selection. The tile quality is top. Customer service excellent. There were no problems.

NOT CUSTOMER FRIENDLY. Was told I could return tile if I need to. I was NEVER told that they have a…read more30% RESTOCKING FEE. This is not stated on the order form nor was it told to be verbally at any time (Even when I came to pick up tiles). IT'S THEIR BIG SECRET. Ridiculous. A salesman brought them to the store the next morning. There's no shipping involved. This is robbery. I am in business too and restocking fees are 15-20% at most. Someone is making a few bucks here. Would not work it out with me. I'm sure they are keeping these 3 boxes of tiles to re-sell. Then the saleswoman says to me, "What about the time I spent showing you tiles and arranging the order". Well, that's part of your job and part of doing business whether I purchase or not. Rude and condescending. Pleas be aware of this hidden RESTOCKING FEE. Never use a business that has such a return policy.

Marcos came and did an assessment and estimate for fixing my nasty tile floor of my shower. Within…read more2 weeks (I had to order the tile), he was back with a worker and they fixed my nasty tile floor to something more beautiful and functional. Marcos is a real craftsman with dedication to his work. He fixed other problems with my shower and bathroom and gave me suggestions on how to make it better. I will be sure to hire Marcos and Bruno for a future, full bathroom remodel!

Can't speak on the quality of work but I tried reaching out to speak to someone regarding a quote…read moreand whomever responds to the messages was wildly unpleasant. As a fellow business owner, I would never speak to a potential customer the way they did me, especially in this economy. They then proceeded to call me at ungodly hours of the night to get me to take this down (3 times at 2.40am).

Service was fantastic! Proprietor went way out of his way to find the product that I needed. other…read moreshops said no it is no longer available. but they used their many connections in the business and got on the phone made a few calls and had the exact product I needed delivered to their shop the same day amazing! definitely the best.

Excellent to work with! Gave me lots of ideas and tons of options!read more

We had a great experience working with Dennis and the team at ShapeUp contracting for our Basement…read morerenovation. His crew was timely and very clean. We couldn't be happier with the outcome and Dennis was so easy to work with!

Dennis and team were amazing. Detailed, CLEAN and showed up EARLY (on time) every day! We converted…read moreour master bath, making it bigger getting rid of the door, extending the wall and installing a sliding barn door on the opposite wall for bath entrance. Dennis installed a STEAM shower, tile floors and personally crafted not one, BUT TWO heating covers. Dennis also built a bench which housed the steam kit, outside of the bathroom which created more shower space and storage; as well as a bench to sit in bedroom! BRAVO!!! DENNIS! BRAVO!!!! From start to finish it was a smooth and a delightful experience to work with SHAPEUP contracting. We are beyond happy to have chosen SHAPEUP and they are TRUE PROFESSIONALS! We would recommend SHAPEUP to anyone looking for work to be done to their home. You won't find ANYONE like Dennis and team, anywhere! If you are reading this and thinking about hiring SHAPEUP for your home project, save yourself time and just call Dennis and PRAY he has the bandwidth to take on your project.

I found Andrei through a Yelp Project request, and he is easily the single best expert and service…read moreprovider that I've come across through years of using Yelp Projects. I needed to get the hinges replaced on a noisy inside door of my house (the joys of being a new homeowner), and I got several responses from contractors across Yelp. Andrei's stood out both because it was the lowest price quote, and he had the best reviews of any other respondent. It seemed a little too good to be true, but I figured it was worth taking a chance. I'm glad I did, because Andrei IS too good to be true, and yet he exists. Excellent communication, punctual, thorough and completely self-sufficient, the hinge replacement process started off great. Then, after expertly replacing the hinges, and even sanding a bit at the base of the door where it caused the door to stick when opening and closing, he checked to see how the door opened and closed - the door was now blissfully quiet, but still stuck, and he identified the door latch and plate as needing to be adjusted. Above and beyond! The door works perfectly now, it's literally like a new door. And because the door was to my mother-in-law's bedroom, having Andrei provide this superlative service scored me a few points with her (well, at least for a few hours, until she found something else to grumble about). He also left the space clean, and was very courteous from start to finish. I am so thrilled to have found Andrei, because as a new homeowner, I am discovering fun new surprises in the house that I purchased late last year all the time. Now I know just who to turn to when the surprise is too much for my husband or I to handle on our own.

Andrei was wonderful to work with! He was right on time, very professional, and was able to come…read moreout quickly to help us. He actually gave us $20 back because he finished the job faster than he had originally estimated, which we really appreciated. It's always nice to find someone who is honest and fair like that. We would definitely recommend Andrei--apparently, no job is too small for him!

This is the second time I've used MRBK, and I can't wait to use them for my next project. To say…read moreManny is a pleasure to work with is a complete understatement. He truly cares about the work and customer satisfaction, he's communicative and he rolls with whatever gets uncovered (crooked walls, 6 layers of flooring, management companies). Now to the work. It's beautiful. I'm so thrilled with how it turned out. It's exactly what I imagined. You can see in the pics. Stunning. Oh, and I got several quotes and his was completely reasonable!

Manny was a pleasure to work with. He was extremely professional and communicated regularly…read morethroughout the job. My basement came out beautiful. Highly recommend!

Owner of Broadway Tile Jeff and crew installed porcelain tile in my den. He explained everything as…read morehe went along, he asked questions, very good listener, crew worked very neat and pleasant, everything was cleaned up. Also professional and polite. Estimated completion of the job within one week, the job was complete. My husband and I highly recommend this company!

Honestly, I didn't know customer service of this high caliber still existed!…read more I have had a "mystery leak" in one of my showers for about a month now. I am relatively handy and I tried everything I could think of to solve the problem. After a few weeks (with no luck), I finally called Broadway Tile and spoke to Jeff. All I can say is "WOW". Jeff was at my house within 30 minutes to 'troubleshoot' the problem. Within seconds, he diagnosed the issue and told me how I should fix it (it was extremely simple). You read that correctly, rather than charge me to for an easy job, Jeff told me how to handle it. He refused to take money for his time, and when I tried to insist he told me to consider it a "favor for a neighbor"!

Vinny Perrella installed a large backsplash in my new condo at Country Pointe in Plainview, New…read moreYork. He was punctual and extremely attentive to detail!!t Excellent preparation and clean-up. He is an old world craftsman. A very professional job. Steve Rose

Incredibly informative and helpful and I wasn't even buying anything from them. I'd certainly give…read morethem my business

Deciding to build our house from scratch was a very daunting prospect. Thank Heavens for Francesca…read moreFicalora at Tiles Unlimited! She patiently brought us through the process for our bathrooms and helped us see the possibilities available to us. We relied on her guidance and leadership and we couldn't be happier with the finished product. She even helped steer our builder the right way from time to time! We couldn't have done this without Francesca and the crew at Tiles Unlimited!

We just had a lot of work done on our home, new roof, New skylight, new gutters, and indoor…read morepainting of our master bathroom and our garage. We had called several contractors for their estimate, We eventually hired Cusmano Construction and we are so happy that we did. They did an excellent job and completed all the work on time in three days, they were clean, neat and polite. I would highly recommend them to anybody who needed a small or a Large project done to their home.

HERE'S WHY YOU SHOULD NOT USE RICK AND VINCENT CUSUMANO OF CUSUMANO CONSTRUCTION COMPANY. THEY HAVE…read moreLOCATIONS IN BOTH ROCKVILLE CENTRE AND LONG BEACH!! After meeting with Rick and Vincent on at least two occasions we signed a contract with Cusumano Construction on 3/1/19 for complete demolition and renovation of our bathroom. Work was scheduled to begin on April 1, 2019. Only upon us contacting them two days prior to our scheduled start date, did Rick Cusumano text me that they had a schedule problem with their plumber being on vacation and would need to push us off until Monday, April 8th, which we agreed to. We then reached out to Rick Cusumano on Saturday, April 6th to again confirm that we would see them on Monday April 8th. At that point, we received a text from Rick Cusumano that they were cancelling our job because they were too busy to fit us into their schedule. Yet, we had a signed contract with a paid deposit of $1,350 with a start and completion date reflected so, in fact, we were already on their schedule. To add insult to injury, the check I received from Cusumano for return of my deposit on was dated April 3rd so Cusumano had decided to breach our contract on or before April 3rd but failed to notify me until I reached out on April 6th; less than 2 days prior to start of work. According to the terms of the contract agreed to, we purchased all materials including tiles and fixtures totaling over $4,000. Due to breach of contract by Cusumano Construction Co and the fact that we had to go find a new contractor, any overage of material purchased can now no longer be returned for refund. STAY FAR AWAY FROM THIS CONSTRUCTION COMPANY!!!!