I will be telling as many people as possible to NOT use Ferrellgas, Spokane Valley Washington for…read moreobtaining propane service (for either own RV or residential home or business.) I have been a resident in north Idaho for over 45 years. I know a lot of people and will spread the word as often as I can. They have proven to me to be totally unreliable and not trust-worthy. The brief story is...I called and setup an account with a Spokane Customer Service Representative approximately 45 days ago. My service was to include a small propane tank (120 gallon) to be delivered, setup and filled that would service my 5th wheel located in the Tamarack RV Park in Coeur d'Alene, Idaho. The CSR setup an account, took my credit card information to cover the cost of the deposit, installation and initial fill. I advised the CSR that I was changing spaces within the park the end of October so I needed to wait until I had moved before I wanted service started. She told me to call a week before I was to move and they would schedule the delivery and installation of my service. I called approximately 10 days ago (around 10/15/21) to reconfirm the installation, and ended up talking with someone at their 800 service number. (Turns out the Spokane Valley office is only open half days.) The person answering my call said they would send an email or text to the Spokane Valley office and request that they call me back to provide the status for new upcoming service. I received NO RESPONSE back from the Spokane Valley office. I then called again early today, October 10/24/21 and was able to talk with a person in the Spokane office. The person answering the phone (a very nice new hire) was able to find my account information but unfortunately could not confirm that I was in the schedule to receive my new service. She said she would talk with her boss and get back to me. I received a call back (from the very same, nice, newby) telling me that she was told to explain to me that due to a man power shortage they won't be able to deliver and setup my service until February. For those who are not familiar with winter weather in north Idaho I will briefly explain that it can begin to snow as early as the end of October and temperatures can range from below zero to the mid 50's and given day or week. Living in a 5th wheel RV during the winter has many challenges, but most importantly keeping the heat (propane furnace) operating is key to preventing frozen pipes, not to mention a comfortable living environment. Due to Ferrellgas's total disregard to upholding their verbal commitment and agreement to provide service, I was forced to seek out and buy my own propane tank and will take it to be filled myself when needed. I was involved in operating and owning a family business for over 40 years. We were successful because we delivered what we promised or better. B. Randy Rolphe Coeur d'Alene, Idaho

I have been going to the store pretty much my whole life. When it was Ace Hardware and now that…read moreit's Do it Best. These people have been sweet for all these years doing their best to serve their community. I recommend them very highly. They deserve all of our support we can give.

I have been shopping at Montgomery hardware for years. The staff has always been polite. Respectful…read moreand very helpful. I have other hardware options in the valley but they do not come close to the service provided here.

Living up South Hill a ways as I do, I rarely get down to Sprague . . . annoying traffic, better…read morestores up on the Hill, etc. The Chevron at Sprague and Freya, however, has become my go to place for gas. I prefer Chevron when I can get it and it's cheaper here than pretty much anywhere on the Hill; It is also very convenient when I make a run up north or out to the valley. The folks inside have been very friendly the few times I've gone in for something. Grocery / snack prices are high, but that's to be expected.

I had a great experience with Banner Furnace & Fuel! Our central AC suddenly stopped cooling, and…read moreJuan came out to diagnose the problem. He was professional, respectful, and took the time to explain what was going on. From the moment he rang the doorbell to the time he left, the entire service call was only about 20 minutes. He quickly found the issue--a blown disconnect fuse--and even had the replacement part on his truck. Within minutes, our AC was running again and the house was cooling down. The total came to only $106, which was a pleasant surprise. I really appreciated Juan's honesty, efficiency, and professionalism. It's refreshing to have a technician who fixes the problem quickly without trying to upsell unnecessary repairs. I highly recommend Banner Furnace & Fuel, and if you get Juan as your technician, you're in great hands!

Excellent service with integrity. I have been a Guardian plan customer for several years now. It…read morethe best money I have ever spent - worth every penny. Banner is the best HVAC company in Spokane.

Rented a cargo van yesterday for a short local move of our God son's one bedroom apt…read more Service was prompt and friendly. Vehicle was clean and with 142 miles on it very nice. No complaints here... would consider using them again without hesitation.

They have always met my needs and done what I've expected. I've rented vehicles, rented trailers,…read morehad a tow hitch installed and had many propane fills.

Came in to buy a few things and once I found everything I wanted I headed to the register to check…read moreout. There was no one at the register. Looked around and saw the register person making popcorn. Apparently the popcorn had priority over customers and sales. Another employee had to rush up to take care of the customers in line. Have always had good service here, hope this isn't what I can expect from now on.

Showed up at 7:50pm when they close at 8:00pm and they turned us away. So disappointed. We won't be…read morecoming back. (It's 7:54 when I am finished writing this!)

Rude customer service gouge you for every dime they can. Northern energy was amazing.Amerigas is…read moresomething totally different time to switch Banner fuel here I come 122 Helena Banner fuel Spokane wa

Amerigas is horrible. They were acceptable 5 years ago when I first moved into my home but now they…read morejust suck. The American call center has been replaced with a foreign one (Philippines, I think) and the language barrier is not good. Then if you can communicate with them, it can be a long time before you actually get the gas, even if you are paying the expedited fee. They have left me hanging with no propane several times. I call them when I am low; and before they arrive, I have run out. The last time it took them several weeks to get here When I spoke to the driver who finally arrived (at 2 am, no joke) he said he was their only driver for a service are that is HUGE. One driver? Wow. Pretty sure that is not acceptable. Now... I am FORCED to do business with this company. They want THOUSANDS to come get their tank (that I do not have) and no other propane companies will fill that tank. In a normal situation I would just get new tank from someone else, get delivery from someone else and call it good. But instead I am stuck with this lousy company.

Mike and his team at Ace Hardware are great! I came around 4:45pm this afternoon and Mike helped me…read moregather my online order, gave recommendations on a diy project I'm working on , plus him and his staff helped me find 2 mini Ace buckets that my mom has been on the hunt for! They made her happy and as a result my heart is happy too! Great people & friendly staff that went the extra mile today! & to the cashier that was in training, you are doing great! Keep it up! Thanks ya'll!

The Ace employees are the nicest folks in the business. Eager to help, knowledgeable, and all over…read morethe store. This is our go-to home improvement store in PF, hands down.

DO NOT USE THIS ESTABLISHMENT…read more I'll update this review first thing tomorrow morning. My wife and I came here to use a Uhaul to move her stuff from Kendall Yards to Eagle Ridge, and back to the store. That's a total of 17-18MILES (because math is easy and Google maps is free smh) and we were charged for DOUBLE. The gas was also NOT at what they told us when we used the truck. I returned it with more gas than originally was in the truck in the first place. Hear me out, normally I make sure I provide photo evidence but I've moved three times in the city (I'm active duty military) and had NO issues with Uhaul. But I was told the only way to dispute what happens was to have photos instead of owning up to someone's mistake in the establishment. Piss poor. Stay away from here.

This rating is for the manager, Ryan, only. The rest of the staff was friendly and helpful. I…read morerented a 26' truck in May and drove it to Pullman to start a move. The truck had 1/4 tank of gas when I started, so I had to fill up in Pullman. I put $216 of gas in the tank and then noticed a fuel leak. I was able to get a replacement truck in Moscow, but I had to fill up that truck too. I worked with UHaul to get reimbursed for the gas I couldn't use, sending receipts, pictures, and video, but the ultimate decision came down to the Spokane store manager, Ryan. He denied my claim because he didn't think I could have put that much gas in the truck. UHaul's site says the truck has a 60 gal tank. Gas was $4.50/gal. Do the math, Ryan. He was completely unhelpful. I had to file a claim with my credit card company instead. Good luck to any who have to deal with this moron.