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    Suburban Propane

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    Ferrellgas

    Ferrellgas

    (1 review)

    I will be telling as many people as possible to NOT use Ferrellgas, Spokane Valley Washington for…read moreobtaining propane service (for either own RV or residential home or business.) I have been a resident in north Idaho for over 45 years. I know a lot of people and will spread the word as often as I can. They have proven to me to be totally unreliable and not trust-worthy. The brief story is...I called and setup an account with a Spokane Customer Service Representative approximately 45 days ago. My service was to include a small propane tank (120 gallon) to be delivered, setup and filled that would service my 5th wheel located in the Tamarack RV Park in Coeur d'Alene, Idaho. The CSR setup an account, took my credit card information to cover the cost of the deposit, installation and initial fill. I advised the CSR that I was changing spaces within the park the end of October so I needed to wait until I had moved before I wanted service started. She told me to call a week before I was to move and they would schedule the delivery and installation of my service. I called approximately 10 days ago (around 10/15/21) to reconfirm the installation, and ended up talking with someone at their 800 service number. (Turns out the Spokane Valley office is only open half days.) The person answering my call said they would send an email or text to the Spokane Valley office and request that they call me back to provide the status for new upcoming service. I received NO RESPONSE back from the Spokane Valley office. I then called again early today, October 10/24/21 and was able to talk with a person in the Spokane office. The person answering the phone (a very nice new hire) was able to find my account information but unfortunately could not confirm that I was in the schedule to receive my new service. She said she would talk with her boss and get back to me. I received a call back (from the very same, nice, newby) telling me that she was told to explain to me that due to a man power shortage they won't be able to deliver and setup my service until February. For those who are not familiar with winter weather in north Idaho I will briefly explain that it can begin to snow as early as the end of October and temperatures can range from below zero to the mid 50's and given day or week. Living in a 5th wheel RV during the winter has many challenges, but most importantly keeping the heat (propane furnace) operating is key to preventing frozen pipes, not to mention a comfortable living environment. Due to Ferrellgas's total disregard to upholding their verbal commitment and agreement to provide service, I was forced to seek out and buy my own propane tank and will take it to be filled myself when needed. I was involved in operating and owning a family business for over 40 years. We were successful because we delivered what we promised or better. B. Randy Rolphe Coeur d'Alene, Idaho

    U-Haul

    U-Haul

    (23 reviews)

    They have always met my needs and done what I've expected. I've rented vehicles, rented trailers,…read morehad a tow hitch installed and had many propane fills.

    Bessie The U-Haul Truck Finds A New Home…read more SITREP Well, we picked up "Bessie" - our 20-FT U-Haul Truck in Glendale, CA - in the barrio to be precise. THE GLENDALE SETUP One reason I say that is that as soon as we got the truck ready to go, several Spanish-speaking gentlemen standing on the curb swarmed up to me asking us if we needed help loading up the truck full of furniture. And I don't blame them for trying to find a temporary job, and I wish them best. [As it turns out, we are DIY and didn't need their help.] But that sort of thing doesn't usually at U-Haul Truck centers up north. Not in Sacramento. Certainly not at this pristine Spokane location where we were returning Bessie. SPOKANE RETURN METRICS As it turns out, we already know we had gone a bit over the 1343 miles that we were allotted for this road trip from Glendale, CA to Spokane, WA. [I don't know who makes these calculations, but they always seem to short-change the customer, but that said, moving on....] I had already swept out the truck, and folded up all the blankets we used to cushion the furniture. The check-in process was quick & smooth and in less than 15 minutes with the walk-around the truck, we were on our way. THE LOWDOWN A great U-Haul franchise for us to return out truck rental, and I suspect to make a rental from as well.

    U-Haul

    U-Haul

    (26 reviews)

    DO NOT USE THIS ESTABLISHMENT…read more I'll update this review first thing tomorrow morning. My wife and I came here to use a Uhaul to move her stuff from Kendall Yards to Eagle Ridge, and back to the store. That's a total of 17-18MILES (because math is easy and Google maps is free smh) and we were charged for DOUBLE. The gas was also NOT at what they told us when we used the truck. I returned it with more gas than originally was in the truck in the first place. Hear me out, normally I make sure I provide photo evidence but I've moved three times in the city (I'm active duty military) and had NO issues with Uhaul. But I was told the only way to dispute what happens was to have photos instead of owning up to someone's mistake in the establishment. Piss poor. Stay away from here.

    This rating is for the manager, Ryan, only. The rest of the staff was friendly and helpful. I…read morerented a 26' truck in May and drove it to Pullman to start a move. The truck had 1/4 tank of gas when I started, so I had to fill up in Pullman. I put $216 of gas in the tank and then noticed a fuel leak. I was able to get a replacement truck in Moscow, but I had to fill up that truck too. I worked with UHaul to get reimbursed for the gas I couldn't use, sending receipts, pictures, and video, but the ultimate decision came down to the Spokane store manager, Ryan. He denied my claim because he didn't think I could have put that much gas in the truck. UHaul's site says the truck has a 60 gal tank. Gas was $4.50/gal. Do the math, Ryan. He was completely unhelpful. I had to file a claim with my credit card company instead. Good luck to any who have to deal with this moron.

    Suburban Propane - propane - Updated May 2026

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