After several winters, I finally found a propane company that provides consistent, conscientious…read moreservice. They are a pleasure to deal with.

This company is an all-around awesome company. I ordered Fuel and it was delivered in less than 24…read morehours. I have never called and got an answering machine during business hours, never had a wait an hour for somebody to respond or call me back. ​ With most companies you would think that they have one truck and one employee and that's why they can never respond to you where was J&R fuel they're so responsive you would think they had 500 trucks and a thousand employees even if in reality they do not. Alex in Fonda

Family owned, honest, hard working people. knowledgeable and efficient . Have been a customer for…read more16 years and couldn't be happier with the service.

I have paid my bill and I sit with no heat with 4 kids after they called me to make a payment and…read morepaid im am really mad bc I have to miss work to call them at 9am wtf they don't care unless they are making money and delivering and when you run out they say sorry you have to pay 50 for emergency delivery which is bs meanwhile they have a warm house. This is 2xs now this has happened

We had an issue with our gas dryer and along came Marco Torres who checked everything thoroughly…read moreand was able to solve the problem. He explained what he had to do clearly and pleasantly. He is a credit to Combined Energy! I'm almost tempted to break a valve so he could come back again.

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

I set up a 10:00 -11:00 am appointment to have an estimate for generator, gas water heater,…read morefireplace and water tank installed. My time does not matter since time is not valuable and waiting for an appointment seems to be the model that lazy companies use to avoiding good customer service. I got up early and prepared for the estimate. 11:30 am rolled around and no one came so I called the company. It was a cluster. So, I cancelled the current appoint and the next appointment the following day. Wow! can you imagine needing gas in the heart of winter and freezing to death while waiting for the truck to come? The only thing you could do to survive is start burning the furniture, hook up the barbeque pit or not use Long Energy in the first place. I will go with the last option. It is a long shot, but I think I am right.

Do not use Long energy for fuel purchase or furnace service. we have used this company for our…read morefurnace maintenance and propane supply, but recently purchased our propane from another vendor. Tonight our furnace stopped working and we called Long Energy for emergency service, after looking up our address the extremely rude woman handling our service call stated that since we purchased fuel with another company they "wouldn't touch our furnace for any reason", leaving us in the cold and searching for another service. After serving 22 years in the Marines, I would say that I am disgusted by this company and their lack of ethics and pride in serving their community. If they were to go out of business tomorrow it wouldn't be soon enough.

Amazing service. From the set up of tanks to service and delivery. Have probably been using them…read morefor 10 years. Never an issue and have never run out. Would (and have) recommended them.

I called Parsons when my old oil delivery company told me they couldn't deliver us oil for 2 weeks,…read moreand we ran out. They were out the same day, and they were so nice about everything. We have now switched companies and will be using Parsons permanently.

Very responsive and great to work with. Franz is a great guy and very accommodating…read more Highly recommend!

Their service is absolutely great. I needed propane because the power was out and my emergency…read moregenerator was running for so long. I called and they came within a matter of hours. I can highly recommend Valley Propane.

Referred by a friend who had been a customer for years. Used them through 2 heating seasons and…read morecan say that I a fan. Their billing/payment department was easy to work with and the online tools for paying and ordering were very easy to use. Their price per gallon was always within pennies of the competitors and they did offer a budget plan if you could provide them with the previous years usage.

Phone call on contract, Woman who answered stated there is nothing she would do. The manager had…read morefixed the contract and that was that. Hung Up. Have never on my many calls to John Ray been treated so poorly.