This company is an all-around awesome company. I ordered Fuel and it was delivered in less than 24…read morehours. I have never called and got an answering machine during business hours, never had a wait an hour for somebody to respond or call me back. ​ With most companies you would think that they have one truck and one employee and that's why they can never respond to you where was J&R fuel they're so responsive you would think they had 500 trucks and a thousand employees even if in reality they do not. Alex in Fonda

After several winters, I finally found a propane company that provides consistent, conscientious…read moreservice. They are a pleasure to deal with.

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

From the owner: Since 1968, CES has been servicing customers throughout the Tri-State region of New York's Catskill…read moreMountains, Hudson Valley, Eastern Pennsylvania & Northern New Jersey with dependable propane gas, home heating fuel oil, kerosene, diesel fuel, bio-fuel deliveries and HVAC service & installations.

It's been a couple of years doing business with Glens Falls Heating and Propane. They have been…read moregreat. Their office staff is polite,friendly, accommodating when setting up deliveries. Their prices have been fair. As for their drivers they have been excellent. Especially since our driveway can be challenging in the winter months. I would highly recommend them if your in need for propane in the Adirondack area!

Having a very poor experience with Suburban recently. They missed my oil delivery date and I ran…read moreout of oil. Now, they are unable to deliver oil until Morning. Tried to work with them but very difficult. Their prices are high but satisfaction is wanting. I would not recommend.

I've been dealing with Suburban Propane for 3 years now. When I first purchased my home the old…read moreowners used them so I continued. Since I was a new owner they came out and "check things out" told me a few things was broken but it wouldn't effect me and it'll be okay because they know what they are doing. I then started to deal with a boiler issue. Replaced my boiler twice from two different installers spent over 10k. My last plumber seen the issue with the tanks and told me exactly what to say to Suburban to get the issue fixed. Since I rent the tanks and it's a manufacturing issue they should cover it. So far they have given me the run around for weeks they will say they will send someone out and then cancel or the driver will call with an excuses as to why he cannot come out. I explain this to the company and not the local office and got an emergency service guy to come out as it's starting to drop to freezing temperatures and now my house will freeze over that I would have to pay $195 for because they refuse to go during business hours. That gets canceled by a "Manager" by the name of Chris who thinks he could diagnose an issue over the phone. Chris was by far the most ignorant condescending person I've ever listened to (my husband was talking to him over the phone) he jumped from blaming my plumber, to blaming my thermostats, and then to say someone had the same issue and it was whatever he believed. I've worked in Tech, customer service and retail for over 10 years and I know when I hear bullshit. Not to mention the multiple time's I've had to call out and get emergency refills because they haven't check my tanks in weeks, they will also charge you the $195 for something they should have been doing because I was on auto replenishment. This company as a whole has cause me to spend so much money and it's pulling teeth to get them to do their own job. If you are looking for propane RUN AWAY from this company.

Too expensive and really poor customer service. Very unprofessional and very rude. Not good for the…read morecommunity.

When I first became involved with this company, I liked them a lot. But just under 3 years later…read morewhen I sold my house, I saw a very different side of them. I wanted them to pick up their tank that I had been paying $81 per quarter for. They continued to charge me the $81 even though I asked them to pick up their tank because I had apparently agreed to lease the tank from them for 3 full years. Oh well, I guess that's my fault for not reading the fine print when I started buying propane from them. Then, when I asked if they would be refunding me for the unused propane in the tank, they said no. When I objected they again said that provision was also in the lease agreement. So my advice to folks is, don't buy the "we are family" balcony they give you when you sign up and review everything with a fine tooth comb BEFORE you sign anything.

We have been with Keehan for about two years, since that Big National propane company wouldn't make…read moredeliveries on time. Keehan has delivered flawlessly, whenever we needed them, in all kinds of weather, and their prices are competitive. Can't do any better than that.

Very efficient and friendly. They helped me a great deal when switching to a new heating system.read more

The entire staff and Store Manager Ashley at Store 116 in Esperance are hardworking people who…read morealways have a smile and positive attitude with each and every customer!! Great service and location!

Thanks for not paying any sort of attention to me and talking about inappropriate things at the…read moreregister.

Long Energy came with the house when I moved to the VOK. Generally happy with service, but…read moreyesterday I woke to no heat, no hot water, no display in the on demand propane fueled hot water heater and it needed parts. Part came in from the manufacturers this afternoon and at 7:20pm I have heat and hot water before the temperature plummets again. Long Energy customer service is excellent, the products good, and their prices fair. A big thank you to Sean and all of the folks who make this company great!

Very rude customer service rep named Matt. I am purchasing a home privately and called to get a…read morequote for propane, and because the house I am purchasing does not show in Google that its for sale he refused to give me pricing. Not very good business practice. I will not be calling back as he suggested, "when I move in."

Been with suburban for many many many years. But service contract for those in case moments. Never…read morehad an issue with the company unt this year. They indicate 24/7/365 service but when my furnace died and we woke up yesterday (of course had to be on a Sunday) getting through to them was a nightmare. Three people trying to call them to get servivlice and was on hold for at least 2 hours (no exaggeration as the time was logged on my phone). When I did get through they sent someone 5 hours later that doesn't work in propane furnaces and they finally had to contact a third party to come fix my furnace today (Monday). I'm Not the person that gets irate and expects immediate service but I do expect service, that's why I bought the service contract. I I DO expect people to be polite and not be treated like I'm putting them out.

Good company been with them since 1988 will work with you .never ran out came close but the tanks…read moredidn't have gauge s.

After trying 2 local companies, someone referred me to Galway Co-op. I've been with them for over…read more7 years and have referred 11 of my friends and clients who have been nothing but thrilled over the prices and reliability of our propane.

Delivery service, they use ferrellgas , who is unreliable for delivery, they won't delivery for…read moreweeks after you prepay for fuel, then they don't fill your tank even when they have your money on account, not anyway to do business!!!