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Suburban Floors

4.3 (6 reviews)
Closed • 9:00 am - 6:00 pm

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Virgin Carpets and Flooring

Virgin Carpets and Flooring

(6 reviews)

I got my floor LPV kitchen floor several months ago. I just finished mopping it with my Wet Jet…read moreswifter (I use a special solution.) and I had to, again, leave a review. I absolutely love it. I am a researcher by nature and decided my best option would be LVP. I searched online and went to one other showroom and just didn't care for anything I saw. I went to Home Depot and Lowe's and nothing. I already have oak in the rest of my house and didn't want a wood look so that eliminated probably half the tile designs I looked at. I was becoming discouraged. At Virgin, the woman I worked with first brought out a brand new design they had just gotten in and it was love at first sight. my the color(s) was a pinkish, tannish color that looked like windblown sand. I think the name was Pink Onyx or something like that. All of people I worked with from the women in the showroom to through the installers could not have been nicer ... over the coming months! I fooled around with getting this floor for several months because I had two other projects that it only made sense to do first. Each time I went to Virgin, they never pressured me or had an attitude because I took so long before I made a commitment. I would like to call out all the various people and the parts they played but, honestly, each and everyone went above and beyond to make sure I was completely happy with the end result. This included having a new subfloor and leveling agent all the way to quarter round and even a little inventiveness where the quarter round couldn't be used but something was still needed to make the job look totally "finished". Thank you to all the special people I had the pleasure of working with.

The customer service provided by Mark, Eric, Tim, and Mike was wonderful. They made sure we were…read morehappy with every step of the installation process. Everything they promised was delivered. The quality of the flooring, the installation, the price, and the above-and-beyond service. I would highly recommend Virgin Carpets to any and everyone. They made sure that the baseboards were what we wanted, from the style and size to the stain which was made to match the floor. We could not be happier with everything.

Empire Today

Empire Today

(116 reviews)

I didn't wanna be totally unfair so I left a 2 star. I would've gave 1 star but I at least wanna…read moregive the installers a chance to do a good job if they ever arrive! The install hasn't begun yet and it's 10:08 am right now. If you're ok with a 8am-6pm time frame of when the installer is gonna arrive then this place is for u. I'm not ok with that, especially when u call customer service and they tell u there's no way for them to give a smaller window for arrival. i understand things happen but on the day of install they should be able to give a smaller window of 10 hours ffs! Never again, I would NOT RECOMMEN!

I rarely leave negative reviews, but after months of trying to work with Empire, I feel obligated…read moreto share my experience. We hired Empire in April to replace the carpet on our covered porch and paid our deposit with the understanding that the installation required approximately 48 hours of suitable weather before and after the project due to the adhesive specifications. Living in the Pittsburgh area, I completely understood that weather could delay scheduling, and I was prepared to be flexible. What I was not prepared for was repeated cancellations during the best weather windows of the entire season. On one occasion, we removed all of our porch furniture and prepared everything for installation, only to have the appointment cancelled. After I called to explain that we had an upcoming party and really needed to take advantage of the rare stretch of perfect weather, the installation manager assured me someone would come the following day. The next morning, I received a call telling me that "none of the installers took your job." I was then promised the job would be completed the following Monday or Tuesday. It wasn't. Instead, I received another generic rescheduling notification. This pattern continued over and over until the weather inevitably changed and the ideal installation conditions were gone. I escalated the issue to corporate customer service, documented the entire timeline, and simply asked for assurance that my next scheduled installation would actually happen. I never received a response, let alone a resolution. After months of waiting, repeated rescheduling, broken promises, and no confidence that my project would ever actually be assigned to an installer, I ultimately cancelled my order. The most frustrating part is that weather was never the biggest obstacle. When ideal weather conditions existed, Empire repeatedly failed to capitalize on them. For a company that installs outdoor flooring requiring very specific weather conditions, that is simply unacceptable. If you're considering Empire for an outdoor installation, be prepared for the possibility that your project may continue to be pushed back, even when conditions are perfect. I wish I had a better experience to share.

Building Buddies - Kitchen remodel with wall removal

Building Buddies

(32 reviews)

Jason and his crew did a fantastic job. I am very happy with the Kitchen. I would definitely hire…read morethem again for other projects. Thank You Jodi M.

Building Buddies remodels bathrooms, kitchens, and other rooms. Building Buddies remodeled one of…read moremy full bathrooms in 2024 (see my previous review for details) and another full bathroom and a half bathroom in 2025, and they did some handyman work for me in 2026. Building Buddies has a Facebook page, so through Facebook Messenger, I contacted the owner Jason to ask for estimates. He soon came to my house to view the proposed work, and he promptly emailed me estimates. Jason himself performed the remodeling of my bathrooms and the handyman work. He communicated about when he would arrive each day, and I thought that his work looked like a high quality. My attached photos show some of his work--tiled floors and installed bathtub, cabinets, toilets, faucets, and light fixture. (A different business installed the countertops and sinks, and I must still finish the painting and a few mirrors.) My husband and I feel very happy with our new bathrooms, and we will definitely consider hiring Building Buddies in the future to remodel our other bathroom, kitchen, and basement. As for the handyman work, Jason efficiently patched ceilings, replaced a window operator, replaced a light fixture, changed outdoor lightbulbs, and hung a bathroom mirror. He finished the work in a normal pace--significantly fewer hours than what a competing handyman company wanted to spend.

Suburban Floors - flooring - Updated October 2026

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