I found this company through Angi's List and I'm thankful they are recommended! Birds in my old A/C…read morewall unit. Wasn't sure what we should do since disabled so cannot get on a 20+ ft ladder. The exterminator was on time, quick and quiet, paid on the spot. The office staff was very nice as well. A job well done-I just hope to never need them in the future!

Great communication and very accommodating of my schedule. I had gotten a quote for some wasps in…read morethe flowerbed and carpenter bees under the deck. The tech reviewed the property today and explained that my flowerbed didn't actually need any treatment, and that I would be better off addressing the carpenter bees early next year. Appreciate the honesty and I will definitely be giving them a call next Spring for the bees!!

No further pests of the rodent or insect variety!!…read more Many thanks, M & M, and Tim Wong!!

We've had a problem with a rat for a minute; this POS made a hole in the wall and when I tried to…read moreblock his only entrance spot he started chewing on the wood I used to block it. I called MMPC and they sent someone within a day (there was a snow problem in NYC so they ended up not being able to come on the same day, otherwise they would have). Anyways the issue was resolved in like 6 hours. So great.

I am a new customer- had a question about a possible infestation, called ALM and left a message. I…read morethink it was the owner who called back in less than an hour. He was friendly and took the time to explain that what I was seeing was more than likely NOT an infestation and would be resolved on its own once the consistent cold weather kicks in. Suggested some things I could do to deal with it on my own in the meantime. Didn't try to sell me on anything. That type of honesty and willingness to help is so rare. Will definitely use them for any future pest control work. Thanks!

I have used ALM four or five times over the past two years…read more Their office staff is responsive and their exterminators are professional and knowedgable. They came today for what I thought was another wasp infestation. Turns out they were honey bees doing their spring thing. No charge.

After seeing evidence of a rat, and meeting the large guy in my basement, I tried to resolve the…read moreissue myself. I found a crack in a roof drain pipe near the main sewer outlet to the street. Sealed the likely entrance, built trap boxes ( YouTube... ) and used various baits. Rats are extremely smart and fast. He'd get the food but not caught. After a a few weeks I gave in and searched for an exterinator. The reviews about Joe prompted me to get in touch. The reviews describe him perfectly ! He came the next day. We spent almost 2 hours going around the house inspecting for evidence of entry points, nests, activity as well as getting to know each other. He is truly a nice guy who knows his craft ! Joe seemed impressed by my approach. Thought, based on what he saw, that there might only be the one and didn't see any obvious additional enrty points. He suggested a few new baits and traps and we decided to stay in touch before moving to poison. He refused payment for his time and advice. He promptly replied to my status texts over the next few days. Nobody caught, no success... until I got him ! Sent Joe pictures. Recieved a congratulations reply ! Now going to keep monitoring for a few weeks, traps set. Maybe my problem is solved. Fingers crossed my visitor didn't have friends and family. I'll keep Joe posted knowing that if nesessary I can confidently reach out for his help. Thank you so much Joseph ! PS - Don't know why Yelp thinks I'm in San Francisco. I'm in Brooklyn !

Joe is dependable, personable and professional. He has come to my home repeated times to ensure the…read morejob was complete. I highly recommend this company.

My experience with Terminix was defined by misleading billing practices and a complete lack of…read moretransparency. After my initial contract ended, Terminix continued charging me without any notice that the service had rolled over. When I called to question the charges, they admitted I could have canceled without penalty, but only if I had called. In other words, they kept billing quietly and put the burden entirely on the customer to stop it. Instead of resolving the issue cleanly, they pushed me into a new termite-only plan, even though they confirmed my property had no termites. I canceled the original service on March 7, 2026 (charged $115.62) and was clearly told I would receive a refund of $88.62 within two weeks. That refund never came. When I followed up, I was told corporate reversed it because my billing cycle started two days earlier, something that was never disclosed when I made the change. Promising a refund and then clawing it back based on a technicality is not just poor service, it is deceptive. At that point, I tried to cancel altogether. Then came the final insult: a $275 cancellation fee for a brand-new service I had just been steered into by their own representatives. So to recap: continued billing without notice, a promised refund that was quietly denied, and a costly exit fee after being pushed into a new contract. This is not just bad customer service; it feels like a deliberate strategy to lock customers in and extract as much as possible. I strongly advise anyone considering Terminix to look elsewhere. There are more honest and transparent companies that do not rely on fine print and reversals to make money.

This is one of the worst companies I have ever dealt with! They schedule appointments without…read moreasking you. If you aren't home you have to call back to reschedule. Or they don't come when an appointment is scheduled. I purchased an exclusion contract that was supposed to seal all entry points against mice. It took me weeks to get someone to come to replace the seal on my garage door. It has come off and I cannot get them to come back. I also now have a wood rat problem. I finally got a message telling they are short staffed. An appointment was scheduled for today. No one came. When I called I was told there is an appointment scheduled for the 15th. They will not give me the number of my branch in Newburgh NY so I can speak to the manager. I have cancelled my routine pest control service. Unfortunately, I paid in full for the exclusion service. I am going to lodge a complaint with the BBB.

Brian from MosQuito Joe Suffolk Southshore was outstanding and professional! Very informative and…read morethorough!

Worst customer service. I used mosquito squad for 7 years and never had an issue. I had to move and…read morethey refused to refund for unused sprays. Use MOSQUITO SQUAD if you want good service.

Update: as promised, by the next day yellowjack activity is ZERO besides the few that had to be…read moreswept up. My family and dog thank you!

Great service, very friendly. They came the same day of requested service and it was affordable!read more

He is an amazing exterminator!…read more We had a pest issue in my apartment and Michael came to the rescue. I have a very tight schedule due to my hybrid job and Michael made sure to confirm his visit the day before and keep me updated throughout the day on timing. He was able to identify the opening and and offer long term solutions. He sealed the opening, replaced old traps, check the radiators and vents and closets for any small holes. Before he left, he even handed me some more glue traps. He was extremely professional and I feel happy with the service provided. He also left his contact information with me in the event that we needed him again. I most definitely would hire him again!

Mark was responsive, arriving when he said he would, and very understanding of the rodent problem…read morethat was plaguing our street. He came several times and he even arrived on the snowiest day of the year and the coldest, because I said that it was an emergency as I was worried about the safety of the small creatures in the area. Mark is thorough and professional! I highly recommend him!

I called All County recently about their contract terms after receiving a referral. The person who…read moreanswered (named Lisa) could not explain how the contracts worked and gave me incorrect/conflicting information. Her tone felt degrading and dismissive, and I came away feeling I could not rely on this company. I asked follow-up questions and did not get clear answers. Because of that experience I decided not to proceed. I hope the company provides better training so other customers don't have the same experience.

I just want to give a testimonial to David Mulholland from All County Pest Control. We were seeing…read moresome debris in our basement and knew we had some kind of critters in our house. David came by to check it out and it turns out that a colony of ants were the ones making the mess. He covered the area with some bug spray and I happened to have some Terro ant bait so he opened them up and put some in the area. When he was leaving I asked how much I owed him and he said "no charge". I insisted on paying him for his time but he would not let me. I really appreciate David taking the time out of his day to see what our issue was. I will not go to anyone else if we ever have any pest control issues again. David travels all over the island so if you need someone, please reach out to him! He is one of the friendliest people you'll ever meet! And he is a dog person, which makes him even more awesome! (He was not bothered by my little 14 pound dog who was viciously barking at him. LOL)

I called and they came immediately. Paul was super knowledgeable and gave me a great price! Problem…read morewas addressed quickly.

Amazing and knowledgeable company! Highly recommend! Help with an issue at my home quickly!read more