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Sub Zero Nitrogen Ice Cream

4.1 (374 reviews)

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Bubblegum brain freeze ice cream!
Mya P.

Sub Zero nitrogen ice cream was an experience I'll never forget! The food: I must admit that I did this to myself - I ordered the brain freeze ice cream. I got the bubblegum flavor. So, one thing about brain freeze: it is colder than dippin dots, although slightly similar. Although I regretted getting the brain freeze version, I would have regretted it more if I hadn't. My tongue was slightly numb for the entirety of the night and the next day lol An amazing experience, especially if you're a risk taker! The service: The employees were really nice and very helpful. Really appreciated them! The environment: Your typical ice cream place, except with the addition of all the nitrogen equipment. Very clean, friendly place.

Jill E.

If nothing else, its fun to watch. We'd never been to a place like this so all the choices were sort of overwhelming. Not only do you pick the size you want, there are choices of ice cream, yogurt, low fat and more. There is even a vegan choice which is pretty cool. They have some combinations all ready made up and then there is also a list of all the ice creams and add ins. No one should ever be disappointed in the number of choices. Of course then you have to decide how cold you want it, we opted for regular ice cream. They then mix it up with the cloud from the nitrogen billowing. If you have young children, they'll love it. Its not inexpensive but not out of line when compared with the other ice cream places. It was fun, the ice cream tasty and we'll be happy to go again.

Weekendleisures.com ..

Great service and tasty sugar free ice cream. They make you teeth tingle . The taste was good and the quantity was about right

Regular size, Peach custard cream base, numb tongue consistency with cheesecake pieces and mixed berries mixed in
Christine S.

Took my nephews here after their soccer game and was pleasantly surprised with the so many options we could pick from. One always opts for the dairy free option and it was great that they have a cream base here that is dairy free and that he can customize. Watching my nephews watch their ice cream being made was really an awesome experience. My peach custard with cheesecake pieces and mixed berries mixed in was just delicious. For Saturday afternoon the two people working extremely patient and were so kind even though I know they were swamped and short staffed they were still so friendly and that takes a lot in customer service. They get an A+++ in my book. Remember that this is a custom experience and you get what you pay for do not expect to spend only a few bucks on some ice cream. You're going to be paying a premium price for some premium product.

Cotton candy and mixed berry. Brain freeze level
Crystal H.

It's an ice cream shop known for their liquid nitrogen. The ice cream flavors isn't anything special, but you do get to pick your base (yogurt, lactose free milk, etc) which is great for folks with allergies and how cold it gets. You know coming here is less about flavor but more about the experience. The wait can be a little long since the process is more than just scooping ice cream. Instead, they gather the liquids, the toppings, and other ingredients. It's then given to another worker that uses the liquid nitrogen machine to reach the level of freeze you want. I got Cotton candy with mixed berries and breeze freeze level (the highest freeze). It looked like popped rocks! You can blow the cold air too! It can get stuck on your tongue so eat slowly and just let it melt. Since it was that cold, it was hard to really taste the cotton candy flavors, but it's fun eating.

Magnetic Mint
Mya N.

Been wanting to try this place for a while and was in the area having dinner with my kiddo. The lines were really long on a weekend evening. I ordered the tropical turbine and my daughter got the mint one. Both were pretty good. It was interesting and different. Overall I liked it, satisfied that sweet tooth. Would I come back? Probably if in the area because it's a 45 min drive in no traffic.

Alice K.

I'm not really an ice cream person but I'm all for nitrogen ice cream! This isn't your ordinary ice cream shop -- you start by picking your cup size, then your base of original or custard, etc, then your flavor ice cream and all the toppings you want! One topping is free. You end off by deciding what freeze factor you want. For myself, a small was way more than enough! It's yummy and super fascinating to watch them make. Also, the workers were really nice and friendly. The place is pretty big and it's surprising that this place isn't packed! Especially on a hot summer day! I'd definitely come back and try more combinations :-)

Mildred R.

What a cool place. We took my mom for her 58th birthday. Luckily when we got there we were the 3rd ones in line. The wait wasn't bad for us at all plus we were so indecisive so we needed that time. The girls were very patient, friendly and provided great customer service. We loved the making of the ice cream with nitro. We really loved the flavor of our ice cream. I had orange lime with almonds it was delicious. I can't wait to go back and try other flavors.

Mocha Create Your Own Ice Cream

I got Mocha ice cream w/ strawberry add in, classic cream. I made the mistake of getting brain freeze as you can barely taste the ice cream, that was my bad. The service was nice and showy, it's cool to see the nitrogen.

Tiana C.

Heard good things about this place and was taking my gf's nephew to see the cool nitrogen ice cream but turned out the biggest fan was me! I got the "brain freeze" and it was so cool! Usually I eat slow and my ice cream ends up like soup but this way it lasted 2+ hours! Can't wait to go back!

Cinnamon roll
Annie And Tony L.

Very fun to watch them make the ice cream! Its not something you see often unless you come here. The flavors are also pretty good and there are a lot - to the point that it might be overwhelming to make your own. I've come here a few times where friends concocted their own flavor mixture and it was disgusting, so beware; choose combinations of flavors that you know for sure go well together. I'd stick to 1-2 flavors to be safe if its your first time. In the end, if it doesn't taste good, its mainly your fault unless you chose one of the presets. Custom Coffee Concoction - brain freeze is a must for us. We like when it sticks to our tongue . This used to taste better when they had espresso shots available, but i had to settle with coffee instead. So it was a bit sweeter than i like it. Chocolate conduction - numb tongue - very chocolatey and very sweet. A bit too sweet for my taste. Cinnamon roll - numb tongue - could definitely taste the cinnamon flavor. It was also very sweet. Pretty much exactly how i imagined it would taste, which is good!

Andrea M.

Pretty interesting to try that ice cream it was my first time usually I just go to cold stone but that's a whole Nother story don't get me talking about negative customer service. Because this time the people were super nice and super friendly and we're very quick to answer questions I may have so I just want to say thank you for explaining the process to me when I was unaware of everything and how it worked so thank you again and have a great day I look forward to coming back and trying different flavors

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Very busy but worth the wait. Really nice people and fun atmosphere. Enjoyed our time there.

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3 years ago

Kind staff very patient with all my questions will def be back Here for more dragon breath!

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2 years ago

i personally really like this place the staff was nice and the ice cream tasted really good i would recommend

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Ask the Community - Sub Zero Nitrogen Ice Cream

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I love Snowy Village and this Federal Way location was very consistent with the other locations…read morearound the Seattle metro. I always get the mango bingsu, and it's always so good. The mango is sweet, ripe, and fresh, not frozen, and the flavor is even throughout the whole dessert. Some shave ice or bingsu places get bland as you go down and it starts tasting like plain ice, but Snowy Village does a great job keeping the sweetness consistent. It was very busy after the dinner rush, and seating was limited. People were waiting for tables, and there were only two staff members working, so they were rushing around a lot. We ended up making a little makeshift table from the outside patio, which they allowed us to use.

I don't like to leave bad reviews, but I'm all for communicating feedback to improve processes and…read morealso save others from a bad experience. This was my first time at this location of Snowy Village, and it's been years since I've visited any of the others because IMO the quality has dropped off since the U District days. 1) We walked in and the smell was rancid. Smelled like bad milk, bad/sharp cheese, mixed with hot dairy and chemical cleaning products. So unpleasant we had to cover our noses with our shirts the entire time, and my sister even had to step outside to breathe. 2) There was only one employee working and drowning in orders when we came in at 9pm. Understandably close to closing time. Self-ordering kiosk was doing half the work. The employee didn't greet anyone walking in and only spoke to call out the names of the orders. 3) We finally got our order. Strawberry and Taro bingsoos with extra condensed milk, and a taiyaki trio. The taiyaki dough had unfortunately gone bad. We all tasted small pieces because we couldn't believe it, and it was true. It smelled okay, but the aftertaste was strongly bitter/sour and chemically. 4) I flagged down the employee to let them know that the dough had gone bad. He just said "ok do you want a refund?" I kindly said that would be appreciated, and he said "ok" grabbed the box, and went back to work. I was confused and had no idea if I was supposed to do anything next. Im used to refunds being processed on the spot and having to sometimes provide my card again. I waited a few minutes and flagged him down again to ask him if I needed to do anything, and without moving from the kitchen, he said no he'll find my order and I'll get the refund. 5) We poured the extra condensed milk all over our bingsoo, but then realized that there was hardened condensed milk at the bottom of the little cup that it came in. This only happens when the condensed milk is left out. When tasting it by itself, we realized the condensed milk was spoiled too :( I know working in understaffed environments is hard. Most likely, he was leaving things out because orders were back to back and he didn't have time. So I leave this review in hopes that management schedules more people, and improves their processes for food handling safety. Also, I'm disappointed to see so many business taking the humanity out of customer service. Self serve kiosks are replacing workers who can answer questions, provide recommendations, and represent the company in a warm way. Companies should invest in humanity again. As of now I don't see any refund for the taiyaki. I am hoping the whole order is refunded due to the condensed milk too. Order #24 on Wednesday 5/20 approximately 9PM.

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Sub Zero Nitrogen Ice Cream - icecream - Updated May 2026

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