Had them at work for an event, and Jack and team did an amazing job. Ice cream and sorbet were both delicious. Jack was fun, entertaining and educational as he did demos with the liquid nitrogen and showed us how it works. I had the chocolate chip mint and the raspberry sorbet. The sorbet is dairy free. Would hire them again for future events. read more

Sub Zero Nitrogen Ice Cream - Making ice cream - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

How fun is it to mix science and food? Sub Zero Nitrogen ice cream is not your ordinary ice cream shop. In addition to your sweet treat, you get a show since they make your ice cream fresh when you order it and you get to watch the smoke effect from the nitrogen! This would be a really fun outing for your child that's just learning about chemistry or for those interested in science in general. I liked that we got the option to choose between 3 different levels of chill, and how each represented a different texture and cream consistency. There are 12 preset options for you to choose from, or you can create your own flavor combinations. The sky is the limit! The staff were very kind in explaining to us the differences in the chill factors and patiently waited for us to choose our combination. I was so excited by the show I forgot to take a photo of the ice cream before we ate it all. One normal portion is pretty large; personally I found it was a great item to split with another person. There is a large parking lot in front of the shop that's free and there is ample, clean seating at the shop. read more

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I didn't even know Sub Zero existed until at my work for a catered event Sub Zero was there making nitrogen ice cream. Like everyone else I was quite enthralled by it as they prepared the ice cream ingredients and then froze them into ice cream using liquid nitrogen. I had their chocolate brownie flavor and really liked it. Not too long after eating it I Googled for it and they had a location in Federal Way. This past weekend we went up and Steve tried it for the first time. He got kind of a berry flavor which was good but a little too involved for me. So I got a cinnamon flavored ice cream with graham cracker blended into it. It was absolutely wonderful! Great flavor and still really cool ( haha... a pun!) that you get to see them make it in front of you. Definitely a great place and well worth going back to multiple times! read more

Sub Zero Nitrogen Ice Cream - My cinnamon flavored ice cream with blended in graham cracker. - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

Sub Zero nitrogen ice cream was an experience I'll never forget! The food: I must admit that I did this to myself - I ordered the brain freeze ice cream. I got the bubblegum flavor. So, one thing about brain freeze: it is colder than dippin dots, although slightly similar. Although I regretted getting the brain freeze version, I would have regretted it more if I hadn't. My tongue was slightly numb for the entirety of the night and the next day lol An amazing experience, especially if you're a risk taker! The service: The employees were really nice and very helpful. Really appreciated them! The environment: Your typical ice cream place, except with the addition of all the nitrogen equipment. Very clean, friendly place. read more

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If nothing else, its fun to watch. We'd never been to a place like this so all the choices were sort of overwhelming. Not only do you pick the size you want, there are choices of ice cream, yogurt, low fat and more. There is even a vegan choice which is pretty cool. They have some combinations all ready made up and then there is also a list of all the ice creams and add ins. No one should ever be disappointed in the number of choices. Of course then you have to decide how cold you want it, we opted for regular ice cream. They then mix it up with the cloud from the nitrogen billowing. If you have young children, they'll love it. Its not inexpensive but not out of line when compared with the other ice cream places. It was fun, the ice cream tasty and we'll be happy to go again. read more

Sub Zero Nitrogen Ice Cream - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

Great service and tasty sugar free ice cream. They make you teeth tingle . The taste was good and the quantity was about right read more

Sub Zero Nitrogen Ice Cream - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

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Took my nephews here after their soccer game and was pleasantly surprised with the so many options we could pick from. One always opts for the dairy free option and it was great that they have a cream base here that is dairy free and that he can customize. Watching my nephews watch their ice cream being made was really an awesome experience. My peach custard with cheesecake pieces and mixed berries mixed in was just delicious. For Saturday afternoon the two people working extremely patient and were so kind even though I know they were swamped and short staffed they were still so friendly and that takes a lot in customer service. They get an A+++ in my book. Remember that this is a custom experience and you get what you pay for do not expect to spend only a few bucks on some ice cream. You're going to be paying a premium price for some premium product. read more

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It's an ice cream shop known for their liquid nitrogen. The ice cream flavors isn't anything special, but you do get to pick your base (yogurt, lactose free milk, etc) which is great for folks with allergies and how cold it gets. You know coming here is less about flavor but more about the experience. The wait can be a little long since the process is more than just scooping ice cream. Instead, they gather the liquids, the toppings, and other ingredients. It's then given to another worker that uses the liquid nitrogen machine to reach the level of freeze you want. I got Cotton candy with mixed berries and breeze freeze level (the highest freeze). It looked like popped rocks! You can blow the cold air too! It can get stuck on your tongue so eat slowly and just let it melt. Since it was that cold, it was hard to really taste the cotton candy flavors, but it's fun eating. read more

Sub Zero Nitrogen Ice Cream - Cotton candy and mixed berry. Brain freeze level - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

Been wanting to try this place for a while and was in the area having dinner with my kiddo. The lines were really long on a weekend evening. I ordered the tropical turbine and my daughter got the mint one. Both were pretty good. It was interesting and different. Overall I liked it, satisfied that sweet tooth. Would I come back? Probably if in the area because it's a 45 min drive in no traffic. read more

Sub Zero Nitrogen Ice Cream - Magnetic Mint - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

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My favorite place to get ice cream in Federal Way, even if you're not really for the gimmick, the sheer amount of customization options will leave something for everyone. read more

Great experience for kids to see the nitrogen turning liquid into "ice cream". However, the taste is not that great. This was a one time only for me. 1 star for the experience and 1 star because they do put in a lot of mix-ins read more

I'm not really an ice cream person but I'm all for nitrogen ice cream! This isn't your ordinary ice cream shop -- you start by picking your cup size, then your base of original or custard, etc, then your flavor ice cream and all the toppings you want! One topping is free. You end off by deciding what freeze factor you want. For myself, a small was way more than enough! It's yummy and super fascinating to watch them make. Also, the workers were really nice and friendly. The place is pretty big and it's surprising that this place isn't packed! Especially on a hot summer day! I'd definitely come back and try more combinations :-) read more

Sub Zero Nitrogen Ice Cream - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

It's a nice typical ice cream with the nitrogen freeze thing adding a dramatic effect. Not rating it higher coz I didn't find it any better than regular tub ice cream but the service was good read more

This is honestly the worst ice cream I've ever had. They charged me over $6 for a small scoop of cheesecake flavored ice cream with cookie dough that took me 3 bites to eat. It was almost flavorless. Cold Stone is much better tasting and you get more for your money. read more

What a cool place. We took my mom for her 58th birthday. Luckily when we got there we were the 3rd ones in line. The wait wasn't bad for us at all plus we were so indecisive so we needed that time. The girls were very patient, friendly and provided great customer service. We loved the making of the ice cream with nitro. We really loved the flavor of our ice cream. I had orange lime with almonds it was delicious. I can't wait to go back and try other flavors. read more

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My favorite ice cream place- hands down. Totally unique- not like the 'other' places. The owner of this shop totally takes pride in what he does. He even explained the science behind it to us and told me he had made presentations at schools even. Amazing flavor choices- entertaining to watch- a bit pricey, but with the whole package, it's worth it for a special treat. Very clean place- great hours- friendly people. A+++++!! read more

I really like their ice cream and options for combinations but this one is ran by teenagers. The floor is disgusting. They got my boyfriend's order wrong. Made mine incorrectly twice. Get an adult in there. read more

I got Mocha ice cream w/ strawberry add in, classic cream. I made the mistake of getting brain freeze as you can barely taste the ice cream, that was my bad. The service was nice and showy, it's cool to see the nitrogen. read more

Sub Zero Nitrogen Ice Cream - Mocha Create Your Own Ice Cream - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

Heard good things about this place and was taking my gf's nephew to see the cool nitrogen ice cream but turned out the biggest fan was me! I got the "brain freeze" and it was so cool! Usually I eat slow and my ice cream ends up like soup but this way it lasted 2+ hours! Can't wait to go back! read more

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Please update your hours on yelp. 37 week pregnant lady asking for ice cream coming from Kent and you deny service two minutes before closing. Understandable but PLEASE UPDATE YOUR HOURS. read more

Very fun to watch them make the ice cream! Its not something you see often unless you come here. The flavors are also pretty good and there are a lot - to the point that it might be overwhelming to make your own. I've come here a few times where friends concocted their own flavor mixture and it was disgusting, so beware; choose combinations of flavors that you know for sure go well together. I'd stick to 1-2 flavors to be safe if its your first time. In the end, if it doesn't taste good, its mainly your fault unless you chose one of the presets. Custom Coffee Concoction - brain freeze is a must for us. We like when it sticks to our tongue . This used to taste better when they had espresso shots available, but i had to settle with coffee instead. So it was a bit sweeter than i like it. Chocolate conduction - numb tongue - very chocolatey and very sweet. A bit too sweet for my taste. Cinnamon roll - numb tongue - could definitely taste the cinnamon flavor. It was also very sweet. Pretty much exactly how i imagined it would taste, which is good! read more

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Pretty interesting to try that ice cream it was my first time usually I just go to cold stone but that's a whole Nother story don't get me talking about negative customer service. Because this time the people were super nice and super friendly and we're very quick to answer questions I may have so I just want to say thank you for explaining the process to me when I was unaware of everything and how it worked so thank you again and have a great day I look forward to coming back and trying different flavors read more

Sub Zero Nitrogen Ice Cream - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

Sub Zero is a dope ice cream experience where you get dessert AND a show! You can choose from one of their crazy creations or customize your own. Once you have your flavor, you can substitute regular milk for soy or their other choices, which is good news for the lactose-intolerant, you guys can get on this hype and not suffer. Then you decide your chill factor: teeth tingler, numb tongue and brain freeze. After adding the toppings in, you watch them make the delicious concoction with liquid nitrogen! IT'S LIT! The smoke quickly spreads and it makes waiting to take that first bite even more exciting. The brain freeze texture was pretty rocky and reminded me of Dippin' Dots, more of a to-go type ice cream but if I were to eat here again I would order the tingler because I love that OG creaminess! Still good though and every bite until the end was consistently smoky, I felt like I was in Antarctica with the way I was breathing eating that ice cream! Definitely worth a try at least once if you've never experienced liquid nitrogen desserts. read more

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Amazing ice cream. They make the ice cream from scratch and you can choose the type of cream. They have dairy free and vegan options which is good for me because dairy makes me fart a lot and my girlfriend gets mad at me. There's also an option of how cold you want the ice cream to be. I got the coldest which is not recommended because it can get stuck on your tongue and palette. Regardless, it was still good and actually not gimicky. I can see the usefulness of being able to make your ice cream from scratch. Would come back again. read more

Wow, this was FUN! We stopped by for a treat yesterday afternoon. They have so many choices of flavors, type of available creams (I chose sugar-free and DH chose yogurt), and how solid you desire your ice cream (soft serve, regular, or REALLY frozen!) The "signature" flavors we both ordered were served in a waffle bowl, which is also a fun treat. Mine was a combination of berry and coconut (LOVED it) and DH ordered cherry with chocolate shavings (LOVED it too)! We will definitely be back. Price was about $6.50 for the regular size (which was about 2-1/2 scoops of ice cream). read more

Very busy but worth the wait. Really nice people and fun atmosphere. Enjoyed our time there.

Brain freeze! Literally, you can get a brain freeze the highest level of cold for your ice cream order! Tongue Numb is the second level. If you want the ice cream with nitrogen smoke oozing from it, make sure to get the brain freeze! I ordered Vanilla with almond in Tongue Numb, and it wasn't as nearly as fun as my kids and nephews were having with their brain freeze orders. Look at my photos! It's brain freeze that you want! 4+ stars! read more

Sub Zero Nitrogen Ice Cream - Bubble gum! - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

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Last night my daughter, boyfriend and I went to subzero and other was 35 minutes before closing time. We went into the line and there were two other groups in front of us waiting to order. We had already been waiting for 8-10 minutes in the line and one of the employees turned to us and told us they were closed and they couldn't serve us. My daughter the proceeded to cry. Not a great experience. read more

Kind staff very patient with all my questions will def be back Here for more dragon breath!

Tasty and friendly service. The custard option is very good. We are generally disappointed with the lack of good homemade ice cream around Kent and federal way, so this is a good place for something other than cold stone. It's a slow process to make the ice cream, so the line can be daunting. Social distancing is up to the customers and wasn't good when we last went. But it's fun to see the freezing process, kids love it. read more

i personally really like this place the staff was nice and the ice cream tasted really good i would recommend

Went in here today we were the first customers in we had ONE order. When she took our order she proceeded to then take the order of the next 4 people that came in after us. Then two more people came in so she took their order. Then another person came so she took that order. We were in there 35 minutes for One Ice cream. Maybe take one family at a time finish that person before making everyone's that came in after completely unorganized and understaffed. read more

Worst service ever from start to finish... also the girl who had long braids was super rude to me and my children... seems they do not wear gloves and delete reviews. read more

Sub Zero Nitrogen Ice Cream - Weird they do not wear gloves. - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

The flavors to choose from are many, and all five that I 've chosen at different times are great. The people making the ice cream were friendly this time, as they have been each time I have visited. There were many people ahead of me and only two people behind the counter. But they did the best they could to keep the line moving, remaining friendly in the process. read more

I've been here several times but the last two times have been the reason I won't come anymore. The ice cream is good. Nothing amazing, but definitely good. That's the only pro. Cons are through the roof. Takes FOREVER to get your ice cream so don't come unless you're prepared to be here for 30 minutes even if just ordering one ice cream and that is not an exaggeration. The staff have never been unfriendly but definitely sub-par customer service and very slow. They take too many orders at once before working on your order. The last two times I've ordered 5 ice cream. The first time I had to have them remake every single one because we ordered the soft serve version and they all came completely frozen in clumps. So that took even longer. My anxiety was through the roof because there was already such a long line. I asked for a cone they didn't give me one and didn't notice until I sat down with my kids. When I went back up she didn't look back at the charge just said she didn't charge me for it so I had to buy another one. The dragons breath are 4.49 and supposed to be cereal bites that have the smoke in them so when you eat them, it comes out of your mouth and nose like a dragon. It comes with a large cup full so I thought it was a great deal until my kids only ate 1/4 of the cup and then the rest of them didn't have any smoke left so just 4.49 for like 10 small cereal balls. I have 3 kids so it was annoying that not all of them got the smoke experience. I don't think it's overpriced compared to others but it's not worth the money. Any money really. I was seriously displeased with my last two visits. Will not be returning. Go to cold stone instead. Save your time and money. read more

Okay great place for after dinner dessert date! They incorporate a new concept of ice cream and yogurt. Definitely a great new experience. Make sure to go before so you know what to do on the date ;) Overall the place is a great hangout place. Many people were there even right around closing time. Very friendly service however kind of small lounge area. Just not enough room for when we were there read more

Super fun to watch the process! My husband said it was the best ice cream he's ever had! We will be back. Seemed to be following Covid protocols and appropriately wearing masks. read more

Finally made it in! Many flavors to choose from, yummy mix in and even different ice cream bases,( I got custard). My kids loved it, I enjoyed my flavors... I will be back. read more

Sub Zero Nitrogen Ice Cream - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

The prettiest girl with red hair served me the other day her customer service was excellent. I've never felt so welcomed into an ice cream shop in my life and it was the best ice cream I've ever had. Definitely coming again soon! read more

This place uses liquid nitrogen to make ice cream which makes it unique compared to other places. Walking in you see a lot of seating and a big tank of nitrogen gas. They have a lot of flavor and toppings which is awesome. Another cool factor about this place is that you can choose what type of milk you want so if you are lactose intolerant they do have lactose free milk!! The way this place works is: -Pick the flavor you want and the toppings (they have a big board that tells you all the flavors and the toppings) -Tell them what type of milk you want -The chill factor: You get to choose three factors. Teeth tingler, numb tongue, and brain freeze. The numb tongue reminds me of dip in dots and some have complained that the brain freeze is too much for them -After you pick everything you get to watch the process which is fun to watch. You will most likely see a lot of people taking a video of it so do not be surprised Note: If you get the citrus flavors you can choose the level of citrus you want and they are willing to change it if you are not happy with the flavor or even the chill factor Unfortunately the ice cream was okay to me, but I think the big hype for this place is the fact that they use nitrogen gas to make the ice cream and they make it infront of you. I want to give 5 stars to the girl who was working there when I was there with my friend. Poor girl was working by herself and it was getting so busy. Unfortunately someone was not thinking and tried to flush things that shouldn't have been flushed causing the toilet to flood and she had to deal with it all by herself despite having a big line. She was also willing to take the time to fix a customer's ice cream because the chill factor was too much for them. read more

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