Julia, this young lady was very helpful to me and my sons! I appreciate how she was Fast, generous, Informative, and Very nice! The ice cream was very cold and I liked how well and crispy the waffle cones were made! She personally a tropical choco-taco! Amazing person! The environment was very clean, I infact came into the store seeing her wipe the counters down! She should get paid 30 bucks an hour! read more

Great service, very clean!! Tasty new flavors!! Awesome music, the workers are locked in and constantly going around and keeping the establishment clean! read more

Very good froyo, very nice flavors. Good after gym. I like the tart very good and good price and good staff. read more

Menchie's - Bery good froyo nice flavors - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

Our favorite froyo place!!! Great service. Always great selection too. Highly recommend and the place is clean too.

I love Menchie's every Friday's. The best flavor is tart yogurt haha! It is a Self serve station, and it does get messy on Friday's and not to mention VERY BUSY so best to come around 8! Anyways enjoy my delicious fro-yo pictures read more

Menchie's - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

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chill and nice staff and amazing yummy flavors! My fave is blue raspberry tart and creamy cocoa hazelnut! read more

Menchie's - chill staff and amazing yummy flavors!! - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

Always friendly and clean. Wish there were more GF options consistently. Always at least one or two vegan options

The have little cups out for you to try different flavors nice clean place waffle cake batter was really good

Julia was a consistently reliable and hardworking employee at Menchie's, known for her strong work ethic and positive attitude. She approached every shift with responsibility, making sure the store was clean, organized, and welcoming for customers. Julia paid close attention to detail, whether she was restocking toppings, maintaining the yogurt machines, or ensuring that health and safety standards were always met. She was also friendly and patient with customers, creating a comfortable and enjoyable experience for everyone who walked in. Her ability to stay calm during busy hours and handle multiple tasks at once made her a valuable team member. Julia worked well with her coworkers, communicated clearly, and was always willing to help out when needed. Overall, her dedication and consistency made a noticeable impact on the quality of service at Menchie's. read more

i love frozen yogurt this place is fantastic I appreciate it very much. It's also very try clean with perfect pop

So good! And great service! Thanks! There were so many options and good toppings. Clean too

Great friendly staff love the variety of toppings and yogurt choices clean been coming here for a while for Friday fillups

I took my daughter out for some one on one time and let her pick the itinerary - Menchie's was the last stop, as she's obsessed with frozen yogurt. This location is conveniently located with lots of parking. There's a few tables inside and there's a couple outside, but it was one of the 90 degree days, so we opted to stay inside in the AC. This yogurt spot is comparable to other frozen yogurt joints I've been to. Probably about ten yogurt flavors to choose from - we both tried the cake batter, and it was soooo good. Tasted just like cake batter (imagine that lol). The toppings bar is pretty impressive. Between crushed candies, cookies, sprinkles, whole candies, sauces, and more, there's got to be at least 50 choices! I went with cookie dough, crushed graham cracker, and crushed peanut butter cups. My only complaint is that service wasn't great, and we used the restroom here and it was absolutely filthy - black ring around the inside of the toilet and overall just not very clean so it obviously had been some time since anybody gave it any TLC. Both my daughter and I didn't load up our bowls, so for a treat for the two of us it was about $12. Worth it, in my opinion. Great option for the rest of these hot summer days! read more

Came into this location will never do it again. Not only do the staff not know anything about why the ice cream machines aren't working properly. They just say all that happens sometimes. They also are on their phones and also they don't even possess the app for to get points. The ice cream is all melted And they didn't even know how to work the app. The owners actually need to get the workers trained on why the machines break how to fix them and their own products before they just put them to work read more

Maria the lady that works there just took my new coffe from the table and throw it away in the trash without asking . I was sitting at that table amd got up for 1 min to help my kid and when turned around it was missing and i saw it in the trash. No apology from anyone not even bothering about it. I spent 10$ on a cofe that I did not had a chance to drink. Next time if you have customers in the store check with them before trowing a brand new heavy and hot coffe in the trash. and it's best to hire someone that can speak English as well and can apologize for the mistake she made. Very disrespectful and disappointing plase. read more

We wanted something fast and would satisfy our cravings so we decided to go here. It definitely reminded me so much of my childhood & I'm so happy we have one nearby! Upon waking in, we were welcomed and they had music playing. The parking wasn't too bad. The store itself was clean & organized. The flavors were plentiful and creamy! Everything was ready for us and we didn't have to wait. The cashier was really nice & quick. read more

Menchie's - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

Blonde girl refused service and dismissed us like we weren't human beings wanting froyo at night. Can't recommend this location because of how rude they are. Don't come here. Find a different dessert read more

Will not return to this location. Had a fun afternoon with my teen daughter brought her here. She had birthday cake yogurt. Which on this day seemed a different color than normal. Should have trusted my instinct. About 20 minutes after eating this she was ill. Reached out to franchise owner via email. No response. Will not go back after that. The fact that no one could be bothered over this concern is disheartening. read more

Came here for a girl's night. They had sampler cups out so you could try as many flavors as you wanted before committing to filling your cup. I got the cake batter and the vanilla/chocolate swirl. Endless toppings bar with all the cookies/brownies/candy/fruit you want, and hot fudge/chocolate/caramel drizzles to finish it off. Flavor is good, the place was clean, service was friendly. What more can you ask for? read more

Menchie's - Assortment of custom froyo cups, pay by weight - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

Great flavors, amazing assortment of toppings, it wasn't very busy and the business was very clean which was very good to see. The only down fall was the cost. It was nearly $50 for 5 fro-yos. That's 2 kids, 2 pre-teens and 1 adult. Not many toppings either. To me that was very costly. They need to lower the cost and I think the kids need a smaller cup option. read more

On a busy Friday night the service we received was amazing! Very attentive and helpful service by staff members. Staff member Melina had us leaving with a smile. The toppings were being refilled and the counters were kept clean even with all the customers. read more

It was last summer I visited here. I had a good ice cream date. Chill, summer breeze, tasty frozen yogurt. Store was clean, well organized. People work there was nice and friendly. read more

Menchie's - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

This is by far the dirtiest Menchies I have ever seen. We came after dinner at about 7:30 and the place was filthy and there were almost zero toppings available. It was not busy and the two employees were in the back, only popping out to check out customers. Will not come back to this location. read more

Menchie's - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

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Staying in a local hotel this Menchies was within walking distance so naturally I visited a couple of times and I think I must be spoilt by my local Menchies as this one left me disappointed: 1. The flavors were really lacking. out of 12 flavors 4 of them were Vanilla of varying kinds, 2 Cake flavor (Vanilla and Cheesecake) and with 2 outdated flavors (Pumpkin and Java Chip from last Fall) along with the basic Chocolate, Watermelon and a few others. 2. The price is significantly more here at 54c an ounce. Menchies is franchise yet I was pretty surprised to see a higher price than California when the average annual income is less. That aside I had to get my Frozen Yogurt and it was conveniently located in the shopping plaza. The staff are all young and seem like they would rather be anywhere else, not the happy smiling staff expected.. whatever. After struggling to decide between the limited flavors the toppings bar kind of made up for it with lot's to choose from and all of my favorites - Mochi, Cheesecake pieces and Reeces. *TIP* Sign up for Menchies rewards and earn free yogurt with $5 Birthday credit. read more

Menchie's - Dinner - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

I can't get over my newly discovered, deliciously addicting topping choices on my original tart flavored yogurt! Oh, those popping bobas and cheesecake bites! Popping bobas are small, fruity spheres that explode with flavor as juice gushes out as you bite into them. The little cheesecake bites are exactly as you would expect with a sprinkling of graham crust. The fruit, nut and candy toppings accompany these highlights for a satisfying dessert. Understand that moderation of the amount you put in the cup's important to how much it would cost. $.47 per oz and a full cup can be as much as $5-6. My method: fill about a circle to a circle and a half of yogurt inside the bottom of the cup and add toppings; just the right amount without over-indulging. read more

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Not a big fan of this location. The past month or two I have been coming here it's been messy, dirty, and condiments are usually empty. One issue I have is that any yogurt that is supposed to be "white" in color, such as the cake batter flavor, always comes out as "yellow." This hasn't been an issue with the location nearby to me in Puyallup. Excuse has been, it's a different milk, but I call bs with that excuse. Not recommending this location until they fix their issues. Will visit in the future to see if anything changes. read more

So we are here today with the kids at 7:50pm, the store is still open but the girl at the counter doesn't allow us to dine in and seat at their tables. She said they close at 9:00pm and starting closing now. 8:45 this might make sense but more than an hour prior to close doesn't seem right. read more

We really like this location. It is smaller than some of the others, although very busy at times. Since Covid all toppings are in these little cups. This is actually much more sanitary in my opinion. These are mostly young adults working here. The staff is friendly and knowledgeable of their yogurt. read more

I only get to this location 3-4 times a year. I like it better than the one I go to in Seattle all the time. This one has friendly staff - always smiling, helpful, and busy keeping everything stocked and ready. Often, I only find one flavor that is out (usually a special flavor). The toppings are fresh, which is really nice. When I was there last week, the blueberries, strawberries, and mangoes were fantastic! I find that froyo places often skimp on quality toppings such as fruit because the yogurt masks the flavor. Not this location. Those fruits were amazing and completely enhanced my yogurt experience. They have great merch, the store is nice and air conditioned, seating outside, and a clean bathroom. These all seem like simple things but really, I've seen other stores fail in these areas too many times not to give credit where credit is due. This location happened to be participating in a phone app deal when I was there. 50% off? Whaaaat? Yes, please and thank you! read more

Menchie's - Black cherry + kiwi strawberry + mochi + blueberries + mangos - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

Snowed in, roads are icy (today ._. Which is February. [I ain't going to tell you what day!]), sick and no work! So makes for a perfect time for a frozen (Menchies) review and if your just like me, that thought it was ice cream as well. (Until somebody with class and just a nature of always being right and pointing things like a person that has llama excrement all over their face, told you it was "frozen yogurt you simpleton.") But we all make harmless mistakes! (So I forgive you!) But let's snowball into this review. :3 Atmosphere: I could say that Menchies is a very generic structure to all of its locations and if you've stepped inside one, you've literally seen every single one in the world. (._. Well if you've never stepped a day into the city streets [ever in your life] or Amish I guess you get a "free pass" card) So for that Amish family that's finally getting back to the real world and reading this from your Macintosh 650 with a nubus card I shall give you a setting for you! This location is quite small. Walking in you are presented with the cash register in the center of the building. A couple of tables next to the entrance. A small fridge for ice cream cake (or is it yogurt? *googles* nope fro-yo cakes. I know what I'm doing... *whispers: "Thanks Google.") Those cakes are perfect for fathers that have messed up too many times with their kids, so that'll buy him a couple of weeks to get their act together and for one lonely middle age guy. (that is actually married with kids but likes to have an excuse to eat a cake alone. ._.) In the back you are introduced to the fro-yo machines and their ever changing flavors. (Like a desperate 6 year old boy trying to impress a crush with the ever changing of different toys every day.) This location is surprisingly clean and to that I have to be amazed. (CUZ HOW DO YOU NOT HAVE YOGURT ALL OVER THE FLOOR??!?!._.) Customer Service: Well since Menchies is self serve there is very little customer service. But you get some of the best friendly greetings and transaction interactions. They're very courteous and have never had anything bad to say to them. Food: Well with its 77 flavor rotation through out the year I could say that I'm happily entertained every month of the year. (Kinda like my poodle does when he destroys a toy in mere hours and I'm too infatuated with how cute he is so I buy him a new toy. [I'm a slave to this dog ._. By choice... or is it!?!]) Once you have picked your flavors (aka had more than 100 samples while the staff shake their head at you and finally take the tray sample away.) Move the section where you can add candy and sprinkles. (Another AKA O.O pile up on your sugar while kids look at you with amazement and jealousy and for you to flaunt how having a job and adding more sweets to your container is all growing up is hyped up to be!! [Oooh is that recess yesss]) and lastly drizzle it down with either caramel, chocolate, marshmallow and peanut butter liquid. (I mostly like to reanact The World After Tomorrow scene where the city gets engulfed by the ocean. Over and over again so my container is the scene set of the island of Gilligans island.) The outcome is delicious and for what it's worth this location has never had complaints on how its fro-yo have tasted. :3 Conclusion: Friendly and warm customer service (like the camp counselor everyone loved back in the day. [Kids love him and moms approved!]), fairly and mostly clean environment (Which I'm almost amazed every time cuz I have dropped this fro-yo all over my clothes. ._.) And a very flavor flavor variety and delicious topping options. I shall come back to this fine establishment over and over again. So come on down! The fro-yo is great! (Side note I just learned that hipster kids were saying fro-yo not frozen yogurt. Hopefully I didn't say it much haha ._.) read more

Menchie's - I'm eating it in the dark ._. Like my shame for this stuff lol - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

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After visiting Yogurtland during my vacation in CA, I was disappointed to find that the only thing comparable to my experience there was Red Mango - which is nothing like it. SO, finally my wish has come true, and here opens Menchie's! 10-12 flavors of yogurt at one time, a plethora of toppings (fruits, candies, nuts, cakes, etc.), and enough syrups to keep you satisfied. I've enjoy all of the fruit sorbet flavors (YUMMMM), but if you're in a chocolate kind of mood, the german chocolate was delicious! I also hear a rumor that they have a red velvet flavored yogurt and I can't wait to try that one. There are enough combination of flavors to keep you interested for a LONG while. I do agree that they should have different size cups, but at least this is a start. I don't mind the price - it's a little more expensive than Yogurtland (30cents/ounce there, compared to 40cents/ounce here), but really, how much frozen yogurt are you going to be eating?? (*) If you're just in the mood for some plain yogurt flavors, without the fuss of toppings, they've got containers of pre-packaged yogurts to take home! read more

So I've been here a few times before, and it's always been kind of quiet. Probably because the weather has been so cold. But today happened to be the warmest day we've had in awhile, so of course everyone is going to hit up Menchie's. When I got there, there were only about 7 other people in there, kind of quiet. And the employees were standing behind the counter talking to each other. I asked for a waffle cone, and he said he would have to make a fresh one and that it would take a couple minutes, no big deal right? Well, of course he asked me if I wanted it dipped in chocolate, how could I resist? BUT-- he forgot to mention it would take 15 minutes for him to make it. (If I had known that, I wouldn't have gotten it..) ALSO, for about 5 minutes, both employees were in the back, leaving nobody at the register to help customers who ready to pay. & By the time I finally got my waffle cone, the place was packed with families just done with school activities & work. And of course, what little kiddo doesn't want a waffle cone? So you could imagine it got kind of crazy in there. I guess my point here is that they need to be more prepared for afternoon rushes. And maybe even hire a couple more people. Especially with the warm weather we've been getting. Also, I was very disappointed in the waffle come because it was soggy as soon as I got it, I was expecting it to be crunchy. I'm not saying it's the employee's fault, because I don't know what the guidelines are, but it is very poor management if you can't make extra waffle cones so there's not 15 kids running around for 20 minutes waiting for one. But the employees should mention that it would take awhile... I will go back of course, but I'll never get a waffle cone again. (Sorry for the long review..) read more

Menchie's - Chocolate dipped waffle cone, lots of delicious fresh fruit, a chewy brownie, and marshmallow fluff! - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

They have pineapple from DOLE ! win.... We called before coming in and sure enough they were opened til 10pm tons of toppings to choose from. Fruits & syrup too :) was not disappointed at all love menchie's! read more

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First time @ Menchie's and we'll be back! Frozen yogurt in soft serve machines with a self service touch! U pick ur flavor of soft serve yogurt at the yogurt station then over to toppings which has candies cookies, nuts and to the fruit variety of pineapple, strawberry and alike then over to the caramel, hot fudge liquid topping; now it's time to weigh & pay. Frequent flyer punchcard available called "smileage" card. And for the kids a sticker card to collect them all for a surprise gift! It's like visiting a ice cream shop combined with a hello kitty - Sanrio feel. Cuteness & goodness topped with fun for the whole family! :) read more

Menchie's - Ice Cream & Frozen Yogurt Near Me - Federal Way, Washington

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Great yogurt place and the girl who took our money was very sweet! Not sure why the bathroom got closed while we were there. The sign said closed for cleaning but never got cleaned. Lots of yogurt flavors to choose from and lots of fresh fruit toppings!! read more

I love that you can still go in and get your favorites ( frozen yogurt is still self serve) they are providing gloves for anyone who would like some and can provide a mask upon request. All the toppings are in small containers so you can grab them and just weigh everything together. I got to take my daughter for an ice cream birthday date! Thanks menchies for being open and friendly as always. read more

I still think their frozen yogurt is good, but with so many other places to compete with, it seems like they don't have a great variety of flavors like they used to. One or two flavors always seem to be out and it doesn't seem to have as many fresh toppings like they used to. But still better than a lot of other yogurt places. read more

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Have been going to Menchie's since they opened. Walked in to the store. A family of 5 sitting at table and not an employee to be found. Looked around at the condiments only to find the fruit was completely empty as were most of the other items that were usually there. Several other customers were walking in, all seemed to be asking of there were in any employees or if the store was closing soon. Went back to the employee only door that was open, inside were the two employee just sitting there on their phones. Looked in and asked if there was any fruit or were they out for the night. Both employees were very put out they might have to down their phones and come out an work. Most customers were standing around wait for the employees to refill the condiment area and check them out. Horrible customer service. I'm sure management would be happy to know that when clients come in their are no employees around and when they do come out to the front it is clear it is the last thing they want to be doing. read more

First time here, facility was clean and neat, staff was super helpful, and reminded me that if I wanted to sample I could try all I wanted. She even signed me up for the frequency club. the peanut butter fro yo was great (I have an obsession with PB) it actually tasted like peanut butter. I also liked how the signs for the fro yos tell things like soy ingredients, or kosher.. allergy info... it's great when you don't have to google the ingredients. read more

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Great choices, I love how they change the flavors regularly. Staff is pretty nice most of the time too.