I received a call from Liz, the store manager, regarding my previous experience. She called as a…read morecustomer recovery follow-up, apologized for the situation, and took the time to explain the confusion surrounding the return. I appreciated that she personally followed up and acknowledged the situation. She also said she would use this as a coachable moment with the team to help prevent something similar from happening again. While the original experience was frustrating, I do appreciate the follow-up, apology, and effort to address the issue. Thank you, Liz, for taking the time to call me and make things right.

I was disappointed with the customer service I received at this location. When I asked about…read morereturning a pair of sneakers that had developed a hole after only a short period of normal use, the employee at the front desk was condescending and dismissive rather than helpful. I was also told that a purchase made at Nordstrom could not be returned to a Nordstrom Rack store, despite both Nordstrom's website and a customer service representative stating otherwise. Instead, I was told I would need to drive to the Scottsdale location to process the return. The interaction lacked professionalism and left me feeling that my concerns were not taken seriously. Based on this experience, I do not plan to return to this location.

If you see it buy it!! Ross carries a variety of clothes, shoes, perfume, purses & household goods…read more Everything from expensive name brand items & jewelry. Prices are very reasonable

Almost impossible to get in and out from here. The line is absurdly long and almost takes 20-30 min…read moreto checkout. Service is wayyyy too slow. However, they do have a large selection.

I came in looking for Salomons, but the style I wanted wasn't available in my size. Oliver took the…read moretime to recommend the Cloudsurfers as an alternative. The price was comparable, and they felt very comfortable during the try-on. I put in over ten miles of walking each day at work, so I'm hopeful these shoes will continue to provide comfort and support.

My wife bought a Carhartt rain jacket at Dick's. The zipper on this jacket failed after she had…read moreonly worn the jacket three times. She took the jacket back to Dick's and was told it was purchased past their 90 day window for returns. Additionally, their store manager and sales associate were curt and dismissive. She then contacted Carhartt who graciously agreed to replace the jacket including credit for shipping the defective jacket back to Carhartt. We will buy from Carhartt in the future because they stand behind their products. We will NEVER buy another item from Dick's. They refused to help when a product they sold, which was functionally new, proved to be defective.

Returns department was excellent and Patti was very kind and efficient. Wish other Macys would…read morelearn from her what customer service is. She was extremely helpful. They didn't have styles that one could actually buy but it's a very nice and organized store. They can definitely improve upon the lighting and make it brighter inside and have a larger Petite section for sure. They also have a Backyard clearance upstairs and one can browse this section to find deals here.

Macy's hasn't changed a lot in the last ten years. The store is clean. Employees are friendly. A…read morelot of merchandise to choose feom - large clothing selection. This visit there were a ton of sales, so it might be a good value. Check the sales ads for extra savings and bargains. Not a large sock/hosiery selection. Macy's has changed up there chwckout processes. Instead of checking out at the counters, there are two checkouts per floor. Be aware of this because the lines do get long.

Since I was at the optical shop, I figured I would pick up a few things at Target. What a treat…read moreshopping there! Unique items from smaller businesses, as well as brands and products we all know and love. Reasonable prices and the variety of items were amazing. Jose was the person who checked me out and was so polite , efficient and had a warm smile. I will be back, well done Target!

I had a very rude encounter with a customer service. I was simply asking if there was anyway I…read morecould get a discount on a product that was used. He then said "yeah no, nice try though". Please treat your customers with respect.

I was looking for a pair of boots (that weren't made out of an animal) and was told to come here…read more After a half a day of speaking on the phone with DIrk, the general manager, I finally(also after my run in with the Tucson Police) made it in to Boot Barn. I was amazed at the selection of, well, everything! Most items there were not my style(I'm not a cowgirl) but they had some really cute plaid men and women's shirts that were on sale, so I snagged a couple for me and the hubby. Anyway, back to the boots. Ms. Colleen was the sweetest and most attentive sales woman I have ever encountered. She didn't make fun of me for not wanting to wear an animal and didn't try to pressure me with any up-selling. Colleen listened to what I wanted and after only a few selections, hit the nail on the head and I walked out with an adorable pair of black boots for $90. They also have a great selection of Dickie girl pants for just $29.99. I plan on coming back here for some of those and probably a few more plaid shirts as well. Thank you Colleen and Dirk for making this city girl feel welcome.

Sep 24, 2026 Thursday 1145am. Staff on duty at this time are…read morevery unhelpful! Could not be bothered to help with purchasing boots.

This mall has definitely seen better days. If you need a safe place to walk with AC this is gonna…read morehit the mark, but if you want a legitimate shopping day you're better off going to Encantada. There are a few nicer options here like Old Navy, Sephora, and CottonOn but overall it's pretty bleak. Lots of those gaming / figurine stores where you wonder if they ever sell anything. If they could get a big flagship store here it might turn around but without that it's just a collection of mid-tier stores and random odds and ends.

This is such a fun mall with plenty of shopping, food, and drinks! There's a great variety of…read morestores, lots of places to grab a bite or enjoy a drink, and plenty to keep you entertained. Definitely a great place to spend a few hours browsing, eating, and having a good time!

Would have given it 5 stars but their ac wasn't working in areas. 5 stars for Emily helping find a…read morepair of slacks to replace a pair I bought in Palm Springs in April that were too big. I was going to return them when we got back but the store was closed for remodeling. Hopefully they'll let me return them.

I always find something cute here. Things are priced pretty well. The parking is a little annoying…read moresince the entrance is on the ground level and most of the parking near this store is on the 2nd floor. Super friendly service.

I am not one that is up to Boutique shopping...basically because it is either too expensive or if I…read moreneed an outfit quick, I go to Nordstrom because I have a credit card. But I have to say I was extremely impressed with Clique. I was in Tucson this weekend for a wedding that I knew wasn't formal...more on the informal side....but I still had nothing to wear and I always like to look my best. My cousin was holding the Chupah for the wedding, so she wanted to wear something extremely flattering as well, since everybody would see her. She shops at Clique all the time and we both needed dresses...so lets start the fun! The clothing in the store was not overly priced and everything that they had was flattering to a girl/woman's body. I could have walked away with the whole store...but then I remembered that I was very poor...:) Also, I have to say that for somebody who can NEVER find anything on a sales rack...I picked up 2 shirts and an adorable skirt. I can't wait to go to Tucson again so I can go shopping! (Oh, and to the amazing dive bars that they have...but that is another story for another time)

Great little boutique on River, I stopped by after getting a hair cut at Tullias. Couldn't believe…read morethe great selection of Splendid, Allen Allen, Three dots, Velvet, and Bella Dahl blouses. Everything was priced well and many basics were 50% off.