I just moved and we all know the horror stories of finding a new stylist. Well, this isn't one of…read morethose - thankfully! I read your reviews here - thanks Yelpers! and on Style Seat, her preferred booking method. All of her reviews were stellar and I thought she sounded like she was worth taking a chance on for my cut. Did I add I decided to get it cut one day before traveling to attend a wedding. Like Steven Tyler said, I was livin' on the edge!! She started out really slow, which concerned me a little, but now I think she's just really meticulous. She ran her fingers through my hair, asked me what I was looking for, and let me know whether or not the styles I had in mind would work with my hair type. She lead me to do a new search that found a very workable cut for my hair type and she got to work. I cannot even tell you how happy I am with my cut and how easily I (ME!!) can actually style it now!

An update on this review. I was not chatting or eager for…read moreconversation. I asked one question and maybe spoke a sentence or two to my daughter. I think your response speaks to exactly what I was saying in my first review, that from the get go I was not welcomed and was treated as an inconvenience. You may have missed the point that I booked the appointment with you for my daughter, so to say that she is the only person that should be treated as a customer is short sighted, and why would you want to treat me or the parent of your client that way? What a terrible response to the my review. My daughter even said you were rude to me. At least everyone reading this review knows that there is a vow of silence in your space and 1 family member that brought their to child to you for service is not welcome.

Danny Carter I have been going to Wild Orchid for several…read morecuts by Ashley since she was at the Westlake location. I enjoyed the friendly attentive staff and Ashley's professionism and cuts (obviously as I returned several times). Hearing that Ashley had transfered to Bee Cave/Lakeway I went ahead and made an appointment there yesterday (Wednesday April 30 at 10am). I was told Ashley had upped her price by $10 in an advanced email prior to my appointment. The email also stated that any NO SHOW of my appointment would result in a 50% charge on my credit card on file. The total drive from my home to Wild Orchid was over 45 minutes. Upon arriving a few minutes before my appointment time, I was greeted by at least 3 people offering me something to drink, which was greatly appreciated for the customer service. But after waiting for nearly 10 minutes for Ashley to show, I left because Ashley didn't call, text or notify anyone anything about her NO SHOW. And still today, I have yet to hear of any apology or excuse as to why she didn't show or call. Not a word from management either. I should expect a 50% refund from my last appointment. Neither was I offered a included hair wash with any of my previous appointments that I was unaware it came with the cost of the cut. I thought I'd found the one stylist I could depend on to do my hair the way I wanted and was willing to travel over an hour and 15 minutes round trip to get. But I will NOT be going back to Ashley nor Wild Orchid for anything UNLESS they make this right. So far, I've heard nothing.

I've recently moved to Austin and my daughter goes here so I made an appointment. She did a good…read morejob on my hair and I'm pretty particular so I do recommend this place. I think they have some talented people working here and the price was not over the top so I was happy! Can't remember her name, but she was moving out of Austin soon, so I got the name of another gal for my future appointments.

I can't thank Shamrea Marquell enough for her incredible work and compassion. After having surgery…read moreto remove a skull tumor, I was left with a large scar and significant hair loss that really affected my confidence. Shamrea helped me find the perfect hair topper, and the results are amazing--it looks so natural that no one can tell I'm wearing it. Beyond her talent, she was kind, patient, and understanding throughout the process. She made me feel comfortable during what has been a very difficult journey, and the piece she created has truly restored my confidence. If you are experiencing hair loss or need help after a medical procedure, I highly recommend Shamrea. She has a gift for both her craft and for making her clients feel like themselves again.

Best color I've gotten in at least 5 years - walk in and strut yourself out the door! I am…read moredefinitely going back!

Marlyn took care of me and my son. Every time we go in she is very welcoming and listens to my…read moreson's needs. She does excellent at her job, I recommend her to everyone.

I'm so glad I found Lira, she is the most talented hair stylist I've ever had!! I have good hair,…read morebut she made it amazing with a more layered cut and deeper, more rich color. I've never gotten more compliments. And the best part, she really cares about the clients having an EXPERIENCE. From the way she washes to styles, it's different and very luxurious. I cannot recommend her enough!

So glad I found my go-to hair artist in Lakeway! I was referred to King by my lash artist Kim, and…read moreI cannot be more pleased ! King is very talented and has a vision. I told her I wanted to get rid of my damaged mom bun hair and feel healthy and classy again! I really didn't know what I was looking for, but King knew exactly what would look perfect for my skin tone and face shape! She helped me get rid of some worn out burnt and damaged bleached streaks and gave me a perfect elegant, natural look! I feel young again! I'm ready to start putting me first and visiting King when I'm ready for a touch up!

King is super talented and knows what works. She makes sure you keep your hair healthy too in…read morebetween appointments. She takes hair seriously and excels in both color and cutting. In addition she's kind, has a huge heart, and is very funny and caring. Great location too!

I had such a great experience with Gabby! From the moment I sat in her chair, she made me feel…read morecomfortable and listened to exactly what I wanted. She's incredibly personable, sweet, and easy to talk to, which made the whole appointment fly by. Most importantly--my hair turned out AMAZING. The color/style was exactly what I was hoping for, and you can tell she really takes pride in her work and attention to detail. I left feeling confident and so happy with the results. I can't recommend Gabby enough!

I'm extremely disappointed by how a serious privacy issue was handled. A private personal matter…read moreinvolving me was discussed outside of the salon based on third-party information that was inaccurate. I had no involvement in what was being said and no opportunity to correct it, which made the situation even more upsetting and unfair. I reached out directly to the salon and the owner to address this respectfully and provide clarity, hoping for a professional response. Despite multiple attempts, I received no reply. Ignoring a concern involving client privacy and misinformation shows a lack of accountability and professionalism. Clients should be able to trust that personal matters and conversations connected to a salon visit remain private and are not repeated or acted on without verification. That trust was broken here, and the complete lack of follow-up made the experience even more disappointing.

Professional, prompt, and wonderful results! Highly recommend! My hair always feels healthier after…read morea good trim.

From the owner: Born and raised in Paris, France Jerome has been in the hair industry for over three decades,…read moreworking the runways of Paris, then moved to the US to work for the famed Jose Eber as a celebrity hair stylist in Beverly Hills. Working as a Creative Director, he traveled extensively throughout the US, training and cutting in some of the best salons and resorts, from the Kahala Resort in Hawaii, Bellagio in Las Vegas, Saks Fifth Avenue in Beverly Hills and Houston, and Giancarlo DeBardinis in Greenwich, CT. Bringing a European flair to his cutting, coloring and balayage.

Caryn is phenomenal. I have had hundreds of massages and wow! She made me feel so relaxed and her…read morevibe was incredible.

I would have expected better service and better amenities is the spa. They had only 1 green apple…read morethe entire time I was there and they were completely full. They said they ran out yet there are stores everywhere. I feel like from the first client to the last they should ALL have the same exp. Just having nuts and water was cheap. The water for the hot tea was empty and it took them 30 mins to refill the water. The relaxation room was anything but relaxing. They had basically a bench along the walls ( so you sat fully upright ) with no where to recline and relax. Ottoman's we're used as coffee tables in the middle of the room. They were not there to put your feet on. No where to literally recline and relax. If you expect to have concierge service this isn't that type of place. It's just a basic massage joint to come in , grab a tea ( if your lucky) and wait for a massage. That's it.

My experience here was so welcoming! Kait and Kelsey the owners of the salon are so talented with…read morewhat they do!!! I know I will always leave with more confidence! Kait and Kelsey have created such a fun, joy filled environment! I always know I'm in good hands. With that said if you're looking for a stylist COME HERE it's truly my top ten favorite place to be

Is Jen a genius?? I'm not sure yet, but possibly. I'll keep y'all posted…read more Great cut, great recommendations. She met me where I was with my actual routine.

I definitely recommend renting here if you're a licensed stylist, esthetician, or nail tech!! The…read morelandlord is very kind and the space is so clean!!! They also have laundry on site, and never had any problems here!!

From the owner: The Beauty Division leases individual salon suites to beauty service professionals ready for a…read moresalon of their own without the hassle of salon management. We offer turnkey salon suites fully furnished with top-of-the-line salon equipment for health and beauty specialists from hair stylists and nail technicians to massage therapists and skin treatment experts. Once you choose your suite, it'll be ready for you to work in! Just customize it with your own personal decorative touches and invite your clients to your fabulous new space. You'll have all the independence you need to make your business thrive with a welcoming community of salon professionals and supportive management here to handle things like maintenance and utilities so you can spend your time doing what you love.