These guys are awesome. I took my car in after an accident and they waded through the "Allstate Process" of trying to force them to do a cheap repair without giving up ground. Then they fixed my car that I am 100% satisfied with. I can wholeheartedly recommend Styles, and Corey is a superstar! read more

They did a great job on my Suburban. Quality, professional work and service. Recommend for auto repair and service.

Staff is very friendly and attentive. Their waiting room is awesome with a kids play table, free retro video games, and a nice snack bar. I could tell the customers coming in were repeat and had been coming here for a long time. Had brakes done here and was pleased with the service. read more

The following information is, to the best of my knowledge, correct. I may be off by a minor point, but the basics are the truth. I've traded with Styles since long before Jimmy died. Last Monday, I noticed the blinker on the front of my Camry was in need of replacement, as well as the headlight covers were no longer clear. I took the car to Styles on Tuesday; they had it ready on Wednesday. When I arrived to pick it up, Jason pointed out to me a spot of missing paint, caused by their worker. He asked, "Mr. Greene what would it take to make you happy?" Keep in mind, Jason was straight up with me, pointing out their mistake. He said, "We will be glad to to paint it." I told him, "Jason don't worry about it. This 2007 Camry has 293,000 miles on it and in a few months will be our second car. I'll buy some paint, as close to the color I can get, get a little sand paper and do it myself. After all, at 72 years of age, a nickel and dime scrape on a 14-year-old car is not exactly gonna upset me." Jason said, "No Mr. Greene, we can't do that; we've got to make this right; it was our fault. What will it take to make you happy?" I answered, "How about knocking off a few dollars of the $201.10 bill; I'll go buy the proper paint and fix it myself." Jason's response, "I'll need to run that by the owner, Frankie; he will be back tomorrow. In the mean time, we will leave the bill open, until Frankie and you can agree." Basically, if they fixed their mistake, I knew it would take another day. I was trying to avoid the loss of another $75-$100. The next day, Wednesday, I came back to meet with Frankie. Frankie greeted me with a warm handshake and a friendly smile, telling me, "I remember you as far back as 2003, when I bought the business from Jimmy and Linda. I said, "Frankie, I've told all my friends what good folks you are to deal with and the excellent work y'all have done for Kay and I over the years." I would speculate we have spent $8000 or more with Styles. Poor thing, Frankie had hurt his back, was facing another back operation and was using a cane. I told him, "Frankie, I can identify with you; I had my back operated on." Here in the South, we refer to that as "commiserating with each other." Upon his insistance, Frankie, the body and fender appraiser, a young man from the body shop and myself spent 20 minutes in 90° weather looking at a what I repeatedly told him was a "nickel and dime" issue. Don't worry about it. I would do myself if only he would pay a few dollars for the paint. Frankie's response was always, "Mr. Greene, (sometimes it was brother Greene) what will it take to make you happy?" For those of you who unfamiliar with our Southern customs, when one man calls another man "brother," most likely the two of them are Baptist. It would not take me very long to come to the conclusion, Frankie was indeed a Baptist. Frankie repeatedly kept asking, "Mr. Greene what will it take to make you happy?" I kept telling him, "Give me a little bit of paint or a little bit of money to buy a little bit of paint and I'll do it myself." He would not agree to anything except for them to paint that small section of the car. Realizing I was getting nowhere, I said, "Paint the very small section as quickly as possible, and knock off $101.55, since I'll have to miss another day of work." He asked me, "Mr. Greene will that make you happy?" Duh, if it would not make me happy I would not have suggested it, now would I? He agreed; I dropped off the car on Wednesday night after choir rehearsal. Around 10 AM, three hours before I expected to hear from them, Jason called and told me the car was ready and the "bill was fine." I looked the car over and it was perfect! Just to make sure I did not misunderstand him, I asked Jason, "Are we square with each other?" His response, "You owe us $201.55." In other words, I was receiving no reduction off a bill for lost wages that was caused by THEM using the wrong type of tape that poured the paint off my car. I reminded Frankie of our agreement; he knocked off $110.55. He then said, "Take your business elsewhere." After I pointed out to him, it was their fault, he responded, "You should have fixed it yourself." That was my suggestion from the start! There's an old saying, "A happy customer will tell three people. An unhappy customer will tell 12." Keep in mind, that was before the creation of Yelp and social media. For $101.55, Frankie has lost a lifelong, easy to get along with customer; one who has his own YouTube channel and is also on FaceBook. read more

I called to request an estimate for some body work. The first thing she asked was "Are you using your insurance?" - I said that that depended on the estimate you give me. She then said "We cannot give you an estimate without seeing the vehicle first". I said no kidding - that's why I called. Do I need to make an appointment? She said to just come in - they have 3 adjusters. Told her I would be there in 20 minutes. I arrived, walked in and told her I was the one who called 20 minutes ago for an estimate for some body work. She handed me a form to fill out and asked me again "Are you using your insurance?" Again I reminded her that it depended on the estimate I get. She gave the form I completed to the "Body Work Adjuster" who went out to my car with me. The very first thing he asked was "Are you using your insurance?" I said it doesn't mater - just give me an estimate for the repair please. He was very reluctant to give me an estimate without knowing if I was using my insurance or not. I finally asked him if the estimate would be different if I was using my insurance. He became very offensive and started talking down to me. I almost walked but decided to see it through to get the estimate. We went inside for him to write up the estimate. I didn't want to sit so I browsed around the foyer looking at all the merchandise on display. One of the other adjusters asked me if I was being helped and I said yes - and pointed at the guy writing my estimate. The guy writing my estimate said "You might as well sit down - this will take me a while". His tone of voice and attitude toward me made it difficult to contain my composure so I decided to leave without getting the estimate. I know Styles has excellent Mechanics and Body Work Technicians because I've done business with them in the past. I really wanted them to do my Body Work - hence the reason I returned for the estimate. Although I prefer Styles and the work they do, there are too many other Body Shops out there for me to subject myself to this adjuster's lack of customer relation skills. read more

I've used them for a couple of years. My first experience was about 5 years ago when I got into an accident, other party was at fault. My car was eventually considered totaled and I felt they were on my side. The other party's insurance was trying to lowball me and my insurance, of course, did not want much to do with it since they were not having to pay out. Styles help to fight for the title to be totaled since the damage almost equaled the value. Apparently there is a small gray area of which my situation fell into. They're honest and always have a good attitude when you call. read more

It is rare to find people who you can trust to do the right thing and to know their business so well. This is a place that will shoot straight with you every time. Whether it is insurance work or out of your pocket completely, whether it is body work or automotive maintenance, this is the first place I always go. Just great honest people who care about customers and know how to get things done right. read more

I am a previous customer who has always found this to be an excellent company to do business with ... until now. I went in for some truck accessories and was told that they had one item that I wanted already in stock. They offered it to me for a deep discount and assured me that it was in perfect condition and ready for installation. They really talked up the product and convinced me to purchase it. When the other accessories arrived, I made an appointment to install the accessories. I tried to get them on the phone throughout the day to no avail. Finally, they called me at 3:30 and said that the item they had in stock did not have all its parts and would require additional $$ if I still wanted it. Additionally, the other accessories had not actually arrived. In other words, they had made no effort to ascertain whether they could actually do the work before making the appointment. And trying to upcharge me for their mistake was just wrong. I will do no further business there. read more