1. Styles by Tasha

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    Des Moines, IA

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    Styles by Tasha

    5.0 (1 review)
    Closed • 10:00 am - 6:00 pm

    Services - Styles by Tasha

    Haircut

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    8 years ago

    I love the salon as well as my family. Great service, great prices. I cannot complain.

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    J. Michaels Salon - My hair after the service!

    J. Michaels Salon

    4.5(44 reviews)
    3.0 mi
    •$$

    The grass is not always greener on the other side when you try to give other small businesses a…read morechance. After a year hiatus, I returned to J Michaels for my eye lash extension care. Sure in the Des Moines Area we have loads of options at premium prices, but do you get top notch quality products from the best technicians? I have allowed numerous businesses to try and top others in facials, nail care, hair, clothing, and eye lash extensions only to have buyers remorse. At J Michaels I have returned for high quality eye lash extensions from Cassie. Here I have no worries on the length, glue, eyelash quality, or time because Cassie is a top notch Eye Lash and Brow Technician who knows her craft and after having her attend to my lashes for over six years I have no worries as I settle into a private room and allow her to work her magic allowing me peace and comfort. Even though they are not experts in my type of hair the techniques I see them applying to the upscale customers are exquisite and chic many walk out looking like a half million dollars. The total aura of the environment is lady chic, clean, and cosmetically sterile with a good venting system and super friendly and very professional customer oriented stylists. Let me not forget the owner (female entrepreneur) who is hands on making sure the establishment stays upscale, chic and price competitive.

    I really liked the stylist who was kind and did a good job, but after the treatment, I felt like my…read morehair was drier than usual and more fly away the very next day. I had purchased the shampoo and conditioner that she recommended (that was the same as she had used for my treatment) but hadn't yet washed my hair. I felt like I needed a more moisturizing shampoo/ conditioner and decided to go back to what I had been using before the appointment. Two days after I purchased the products, I called to make sure I could return the unopened/unused shampoo and conditioner. First, I was put on hold, and when the girl at the counter answered, I explained the situation and she said I could NOT return it because it was opened and used, ...but when I made it clear that they both were unopened and I had the receipt, she put me on hold again ( I hoped to ask a manager).. When she came back, she said that I COULD return it for a refund as long as it was within a week . So I told her I would be driving directly there to return the products for a refund and she said ok. But when I got there (after driving a distance and struggling to find a parking place) she said it is their policy to only do exchanges and she could not give me a refund. The experience was very confusing and frustrating. I was a new customer and I feel like this was poor customer service. It was handled badly and the person at the counter tried to make me feel like it was my error. The people at the register need to be educated about store policy and represent the business with good communication skills. Reputable businesses take returns of unopened merchandise without hassle or at least make their "no return policy" clear before you purchase their products. I feel badly that the good stylist is losing a new customer. But, I worked in retail for many years for Estee Lauder NY and know how customers should be treated by a reputable business. This experience reflects on the entire business. So, I will not be going back there.

    Photos
    J. Michaels Salon - Spacious Front showcasing high end products!

    Spacious Front showcasing high end products!

    J. Michaels Salon - Shampoo Station!

    Shampoo Station!

    J. Michaels Salon - Well spaced hair styling stations!

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    Well spaced hair styling stations!

    Styles by Tasha - hair - Updated October 2026

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