The grass is not always greener on the other side when you try to give other small businesses a chance. After a year hiatus, I returned to J Michaels for my eye lash extension care. Sure in the Des Moines Area we have loads of options at premium prices, but do you get top notch quality products from the best technicians? I have allowed numerous businesses to try and top others in facials, nail care, hair, clothing, and eye lash extensions only to have buyers remorse. At J Michaels I have returned for high quality eye lash extensions from Cassie. Here I have no worries on the length, glue, eyelash quality, or time because Cassie is a top notch Eye Lash and Brow Technician who knows her craft and after having her attend to my lashes for over six years I have no worries as I settle into a private room and allow her to work her magic allowing me peace and comfort. Even though they are not experts in my type of hair the techniques I see them applying to the upscale customers are exquisite and chic many walk out looking like a half million dollars. The total aura of the environment is lady chic, clean, and cosmetically sterile with a good venting system and super friendly and very professional customer oriented stylists. Let me not forget the owner (female entrepreneur) who is hands on making sure the establishment stays upscale, chic and price competitive. read more

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I went in to J. Michael's and saw Chelsea. She was so attentive. I saw her for a consultation and a treatment on two separate occasions before my cut and color appointment to ensure the health and care of my hair, which I was so appreciative of. I cut off 5-6 inches of my hair and added dimensional highlights and color. This was a BIG change for me and she did exactly what I wanted according to our consult and my inspo pictures, while keeping realistic ideas since I started with a very dark base color. The products used at this salon left my hair smelling and feeling good for days after each time I came in. I will be seeing her again! read more

J. Michaels Salon - My hair after the service! - Hair Salons Near Me - Des Moines, Iowa

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After receiving a haircut that did not meet my expectations, i.e.everything I asked for was ignored- I let J. Michaels know immediately, that I was dissatisfied. Obviously, they could not fix the haircut since it was much shorter than I had requested and the framing around my face was completely messed up. A refund was refused and I was promptly sent the refund policy, which states clearly if you're unsatisfied. too bad. Maybe this is standard in the industry, but I feel it is impertinent that others know you will not be listened to and you will not receive what you ask for. You will get exactly what the stylist feels like doing and that's just too bad for you. read more

Somehow my hair looks longer after Brittany cut it! She did amazing work! I had a great time chatting with her as well she did a great job making me feel comfortable and have some nice me time read more

J. Michaels Salon - Before - Hair Salons Near Me - Des Moines, Iowa

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Every haircut I get with Brittany looks great. She does a wonderful job with my hair every time. I'm so happy with my latest haircut from her. I think it might be the best one I've ever had. I feel like she really understands me and my hair. Whenever I tell or show her what I want, she always delivers. She's very skilled and professional. She's also friendly, down-to-earth and easy to talk to. I can't say enough good things about her. I really like their new location and the salon is beautiful inside. The free parking is also great. read more

I wish I found this place sooner. Such great prices compared to other places in the area with high end products and customizable service. I've never seen my hair look this good read more

I Waited a couple of washes to write this review but I am so happy to say that I loved my experience at J. Michaels! Before going there, I was sold on Aveda products, just to find out that the new color used at J Michaels is lasting much longer and didn't make me itch. Rachel is amazing!!! My bangs had been butchered and her touch made a huge difference. I am so happy to find Rachel and so happy to find a place that was pleasant, easy to park and that I was treated so well. Rachel was accurate, competent, fast and absolutely a joy to be around! I totally recommend this place and I will not be going anywhere else. Thanks Rachel! You ROCK and you LISTEN!!!! read more

J. Michaels Salon - Hair Salons Near Me - Des Moines, Iowa

When I get my hair done, I tend to go for drastic changes. I present stylists with numerous challenges all at once: a cut (which I can never really describe very well), a bleaching / toning or two (I have naturally black hair), and a vivid tone over that (blue, purple, etc.). I always leave my expectations at the door because I know that I am asking a lot, this is an art, not a science, and something has to give. A good stylist knows this and will tread lightly, reminding their client in advance of all possible shortcomings, via additional processes needed, a heftier price tag, sacrifices to hair integrity, etc. I came in with a mousy brown lob. I wanted a shaggy, sultry mop, but not a soccer mom one, of black fading into dark purple fading into white purple. Sound difficult? It was! Sydney did her best but the results were super crappy, looked exactly zero like what I had requested, and we both knew it as we collaboratively cringed into the mirror together. We had already spent like six hours together and we both had to call it quits. To her credit, the look was not achieved on day 1 because Sydney did not want to fry my hair to a crisp with bleach. Good on her! However, I wanted that purple, so I gave her the full go-ahead the following day. There was no way I could have those purples unless we straight up cooked my hair. Miraculously, somehow, my hair remained healthy despite all the hell we gave it on day 2. Sydney totally nailed it. She requested second and third opinions from other colorists on site. She was a really good sport, a good time to be around, extra nice, great attitude, she really listened to what I wanted and was determined to get it right. The purple has long since faded out. However. I STILL get compliments on my hair all.the.time. Her dye / lift painting technique, whatever it is, is world class. It somehow seamlessly fades from black into whitish blonde, with no harsh lines whatsoever. THAT is not easy to do, and we all know that. Sydney did it though! Side note, she gave both of my little girls their very first haircuts ever! They loved her! I'll be back here soon! read more

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Best Hair Salon place ever! The Specialists like Jenna Kelly knows how to bleach and tone customers when requested. I experience very remarkably! It is always always a very good hair salon! always, always, always, always. Best places to get hair toned and bleached ever! Good blond hair makes me feel pleased and also to those that work on a person's hair makes them pleased like Jenna Kelly and Skylar Ballard. read more

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I had a cut and style with Erikka. She was amazing!! I found out that her good friend was a floor manager where I worked. Small world! Erikka turned my blah bob to a chic look. I get so many compliments on my new cut. Thank you Erikka! See you soon. Lisa S read more

I loved my experience! I haven't been to a salon in a while and Camryn made me feel so comfortable and gave me exactly what I wanted. I'm definitely going back for my next cut and color. read more

I came to J Michaels after the hair dresser I had been going to for years damaged my hair to a point it had never been. I called numerous salons and finally came across J Michaels and they got me in the same day to fix and mend a bad situation. Kelly has been nothing short of an amazing hair stylist. I had previously had tape in extensions and after a consultation decided to go with the natural beaded row (NBR) method. These are AWESOME. They are so customizable for the color, they can tone, add darkness to them, put in drop roots and color melts. The hair is such great quality as well. I am able to do so many things with my hair to style as if I didn't have any extensions. They stay so hidden and look very natural I highly recommend J Michael salon and Kelly, she has provided all the ways of getting my natural hair happy and healthy again read more

J. Michaels Salon - Hair Salons Near Me - Des Moines, Iowa

Had a cut and style with Bella. She was nice, reassuring, and knowledgeable! The entire staff was friendly and the salon was clean.

I came in 9/2/20 and got my hair done for the first time in about seven years. Kelly did my hair and did such an amazing job. I was hesitant to get anything done due to having a bad experience years prior. We had a consultation and discussed the desired outcome. I was anxious, but she put me at ease. I would recommend her to absolutely anyone, especially if you've had bad experiences previously. The price is a little high, but you get what you pay for at such a high end salon. It's worth it in my opinion. read more

J. Michaels Salon - My first highlight with Kelly G. on 9/2/20. - Hair Salons Near Me - Des Moines, Iowa

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Bella is amazing! I trust her with everything when it comes to my hair cut, color, and style. And the salon is such a relaxing and friendly place. read more

I love this salon. I have been going here for years now to the same stylist, Grace Lovell and she has never let me down. She always listens and delivers what I want done while keeping my hair healthy at the same time. I love all the products she's recommends me and the overall vibe of the salon and the people are the best! The prices are unbeatable, I will go here as long as I can!! read more

I thought that going to a fancy salon, the stylists were the best. They are friendly but haven't gotten my hair how I showed them I wanted it. They suggested a balayage, because I wanted more sunkissed highlights. I have dark brown hair so I wanted something subtle. Instead the stylist said she would do foil highlights. Turned out brassy and not subtle at all. I knew it wasn't just my opinion that it looked bad, since I haven't received one single compliment on the color. I'm still trying to find a place that will fix this. The two stylists my mom and I have had, tug on your scalp so hard, it hurts. Not gentle at all. Not the relaxing treatment that I'm used to. BEWARE, when scheduling online, it won't give you the correct pricing. Once you get to the counter, the price you saw online is no where close to the price tag you'll end up paying. The two stars is just for the looks of the salon. read more

J. Michaels Salon - Hair Salons Near Me - Des Moines, Iowa

I would not recommend the people are nice and the salon is nice but i would go somewhere else. I went for a simple hair cut and had my hair down to my lower back wanting to keep the length. I now have a choppy mullet. read more

I have never written a review on Yelp, but save your money and go somewhere else. My stylist left the bleach on for too long, burning off my hair. The top layer of my hair is 2 inches long and sticks straight up. When I called to just let them know this had happened, they told me I could come in and get one treatment to help my hair grow faster. One additional star for the person who answered who was super apologetic and kind! However, when I awkwardly came back to the same stylist, she did not once apologize. I definitely will not be going back, even to another stylist. read more

I love this salon. They make you feel really comfortable. I get NBR extensions done and they always end up looking so natural! Janelle is my stylist and she ALWAYS makes me feel flawless by the time I walk out. I recommend this salon to anybody who is looking to get extensions or color. I've also had a facial done by Cassie and it was so relaxing. Everybody that works here is so kind. read more

J. Michaels Salon - NBR extensions - Hair Salons Near Me - Des Moines, Iowa

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1 star for the fact that my hair still had split ends all throughout it after my haircut and the owner was unwilling to make it right or even apologize. Quick recap - I drove 2 hrs each way to the salon because I figured with the prices (very high for Iowa) that it would be a good cut. I asked the stylist just to trim my split ends and give me curtain bangs. She did the whole cut VERY fast, and it ended up being over $50 with tip. When I got home, I realized that she had missed split ends throughout my hair. I emailed Michelle (the owner) and I initially only asked for a partial refund and when she refused that, I said I would drive back down for a complimentary haircut in a couple months when I would have needed another trim anyways. She told me that I would need to drive all the way back to the salon within 1 week from my service (a 4 hr round trip drive for me) to have it fixed and that I would have to go to the same stylist who messed it up in the first place. I understand that salons have policies that they like to stick to, but you would think that customer service would come first and that you would be more flexible in allowing either a partial refund or for me to come down later when it is more convenient for me rather than asking me to drive all that way back for their mistake. I think it's pretty ridiculous to charge over $50 for a really quick, lazy haircut and then make me take a 4 hr trip to have it fixed only a week later because of your stylist's mistake. Not only that, but in all my emails with Michelle, she never once apologized or took responsibility for the bad haircut I got or for the inconvenience of expecting me to come all the way back to the salon and neither did Tina the manager despite having photo proof of their mistake. Save your money and go somewhere else seriously. read more

Cassie did eyelash extensions for me and she is AMAZING! Not only is she so technically skilled at what she does but she is so kind and personable. I had so many comments on how beautiful my lashes looked. Also because she is so skilled my lash retention was amazing and my eyelashes looked great from day one until the day I was getting my fill. I am telling you Cassie is your girl if you need eyelash extensions! read more

Kelly was awesome! I needed a blow out while I was in town. I did a Google search and so glad I chose this salon based off of reviews, photos, products available and location. They were extremely friendly from scheduling to checkout. Added bonus was all the coupons I received as a new client! I will definitely be referring friends and will be back for additional services when I am in town. Thank you Kelly, you are a sweetheart! read more

J. Michaels Salon - Hair Salons Near Me - Des Moines, Iowa

I really enjoyed my haircut there. The staff is very sweet and chatty. Not overpriced, so I tipped well.

I get my eyelash extensions done here and Cassie is amazing! They are all super friendly And welcoming. It is very clean and well maintained. My lashes always look so amazing and last for the full 3 weeks. The initial price is a little expensive but it's so worth it if you get your lashes done every few week like I do, and the the fill is much cheaper. I wouldn't go anywhere else to get my lashes done! read more

Janelle gave my daughter a blow out and brow wax. Looks incredible. Thanks. Great job. Her eyebrows look super awesome too. read more

J. Michaels Salon - Blow out by Janelle. - Hair Salons Near Me - Des Moines, Iowa

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I live in Newton but travel to Des Moines to get my hair done because I love J Michaels! I've been coming to J Michaels since they opened (actually, before they officially opened) and always have spectacular experiences. Everyone is very friendly, they are all super talented and the atmosphere is great! With how often I change my hair, and how thick it is, I'm super conscious of who is cutting and styling my hair. I see Erikka and she's fabulous; I've been a client of hers since 2010! Whether I come in with a plan or sit down in the chair with no idea of what I want, I always walk away happy with my look. Thanks for always taking care of me; I would highly recommend this salon to any man or woman looking for a stylist! read more

i hadn't had my hair cut in a year and a half plus. i have super thick hair and a lot of it, so i was ready for a change. my sister recommended i go to this place and after weeks of anxiety i finally made an appointment, and i do not regret it in the slightest. Allie took great care of me! she was super sweet and easy going and needless to say she did an absolutely amazing job on my hair! i will 100% definitely be coming back soon for all of my hair/spa needs! read more

J. Michaels Salon - before my haircut - Hair Salons Near Me - Des Moines, Iowa

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I've been going here for the past 2-3 years now and I love it! The salon itself is super sleek and fancy. I see Kelly just for haircuts and she is professional, friendly, and attentive. I have heard she does amazing coloring jobs, too, so if you are in the market for a beautiful hair color, Kelly is your girl! I highly recommend this salon to everyone :) read more

I found J. Michaels Salon about 2 years ago and I have been in love with this place ever since! I come here for all of my hair needs because I know they will do a good job. My go-to stylist is Kelly and I would recommend her especially if you want to do any color services. I have gone to her to get my balayage done about three times now and each time I walk out looking and feeling fabulous! Balayage starts at $92 here but sometimes they offer deals to loyalty point customers where you can get your hair cut and colored. The salon itself is very clean and luxurious and the staff here are extremely accommodating. If you need a glass of water or coffee, they will be there to bring you some refreshments. J. Michaels offers a lot of different services like make-up application, eyelash extensions, texture, and conditioning services. I have tried the Kerastase Fusio Dose Treatment and it really helped my hair gain back some lost moisture and shine. I appreciate the care and attention that the stylist give to each client. At some salons, I feel like the stylist are rushing through services but not here. They take the time to ensure that you get what you want and they also take the time to get to know their clients. I love walking in and they already know my name! If you are searching for a salon that will treat you like the fabulous person that you are or if you are someone who likes spending too much money on your hair (like me), I would highly recommend J. Michaels Salon! Tell them that Caitlyn recommended you :) read more

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This is a great salon. Great looks coming out all day. Lots of staff training. Great techniques. I've been company no here for over a year. Great on scheduling. Electronic reminders via email. Have a drink when you are in. My favorite is a nice red wine. You'll love it. read more

J. Michaels Salon - Enjoying some nice tunes and a glass of wine before my haircut. - Hair Salons Near Me - Des Moines, Iowa

My first complaint is that the prices on the website are not correct. Prices actually vary by stylist, which they do not explain to you until you've already finished and are at the counter paying. When I brought this up to the girls at the counter they were very rude and argued with me. My advice for anyone going here for the first time, call and check prices for your stylist before your appointment. My second complaint is my hair looks nothing like what I wanted. I made an appointment with Anita for a cut, color, and highlight. I told her exactly how I wanted my hair colored (almost black brown with subtle peekaboo highlights), and she just did her own thing (a light brown balayage, which I told her I did not want) and it looks nothing like what I asked for. She also cut off at least two inches after I told her to only take half inch. She seemed very bothered that I wanted a trim, even though that's why I was there. My hair doesn't look terrible, but it's not what I wanted and I still had to pay $200. Now I need to find somewhere else that can fix it and pay again for a job that should have been done the first time. Plus the next year of my life it's going to take to get the length back. I'm extremely disappointed. read more

I flew in from LA and need an appointment on short notice. They were great! I can't believe how wonderful my conditioning service​ and blowout experience​ was. They value their​ clients and actually take the time needed for the best results and I couldn't have been happier. Next time I fly back, I am going to make an appointment. Best salon in the country read more

I walked into this salon today with a head of disastrous hair. 2 weeks ago I had beaded weft extensions put in by a different salon. They were falling out, ripping my natural hair, and in a couple different spots...just hanging by a thread. The color didn't blend, and neither did my natural hair. J Michaels Salon took me in and worked on someone else's mistake for 5 hours!! Kelly was patient, kind, and genuinely cared about the money I'd already spent on extensions. She did everything she could to salvage what I'd previously bought. When she had a client come in, a different stylist would work with me until Kelly was finished. I can't thank you enough!! Michelle, you have top notch employees who are passionate and take pride in their work and customers! I'm so grateful!! (: Thank you for caring so much. read more

Look forward to coming in every time! Couldn't have asked for a better place to relax, have fun and get my hair done by one of the greatest hair stylists :) Thank you J Michaels and Nicole for making me look and feel beautiful every time I leave your salon! My hair has never felt and looked better! :) read more

I went to J. Michaels Salon for the first time today, and I can honestly say I will never go anywhere else! Lauren cut my hair and she made me feel like a priority. She took the time to make sure she knew what kind of cut I wanted, gave me a neck massage, washed my hair, and cut my hair exactly how I wanted! It even came out better than I imagined it would, I absolutely love it! J. Michaels is clean and elegant. The staff are friendly and I was greeted right away by a friendly and warm staff, who even offered my husband, son, and I something to drink. I'm a mother and usually don't pamper myself too often, but leaving J. Michaels I felt like I had just spent a day at a spa! They offer many more services than cutting and styling your hair, and I can't wait to go back! If you stop by, don't forget to tell them Nicole Campbell sent you! read more

I visited J Michaels today for eyelash extensions. Typically this isn't something I would splurge on but a minor medical issue has made my own lashes sparse. No matter what, this was the BEST decision. The salon is gorgeous, every aspect of my experience from booking to checkout was perfect. I needed a slight adjustment after I left and Cassie stated how glad she was I came back because she "would have been so disappointed if they weren't perfect." I rebooked for my fill and can't wait to visit again! read more

I came across J Michaels because I was looking for someone to do lash extensions. I've heard good things about the salon so I thought I'd give it a try. One year later, I still look forward to each and every appointment I have with Hilary. The staff at J Michaels is polite, professional, and talented. The minute you walk in, Eilish and Tina greet you with a big smile, positive attitude, and make you feel welcomed. Regarding their services, my eyelashes have never looked better. They look natural, yet full, and I walk out feeling my best. Not only eyelashes, but Hilary gives refreshing chemical peels. You leave and your skin feels smooth and hydrated. I highly recommend level two chemical peel. Hilary is very knowledgeable and skilled at what she does - I won't go to anyone else! read more

I am so stinking happy that I stumbled across J Michaels and was connected to Adrian. She is so talented in both color and cut and I am just so pleased with the work she has done. She takes the time to listen to what you want and truly execute your vision. I so appreciate her kindness and ability to make me feel super comfortable and create such a great experience. I can't wait to go back! read more

Incredible experience! I have been skeptical to try a new salon, but I'm glad I did! My haircut is exactly what I wanted, the salon was beautiful, and the prices are unbelievably reasonable! I will definitely be going back! read more