Visited during their Christmas Event and O+J Salon definitely know how to throw a PARTY!…read moreVery impressed with the hospitality and the welcoming environment. Cute salon and a nice sized facility. Very open and with big windows. Very modern and stylish style. The salon was a packed house with all their new and regular clients. Came with a friend and was introduced to her stylist Jessica. She was very knowledgeable with hair and very open about her services and availability. Their Christmas party had food, drinks, and hair product samples. Raffle prizes with product purchases. Oliver + James were generous with this party, now we know why they throw great parties. It was a nice time meeting all the stylists and the owner. Link and Lou permanent jewelry were also at the party as a pop up event for them. It was so great to see another business supporting another business. Awesome marketing to get their business out there and to reach the Des Moines community. Definitely looking to go back as a hair client soon and buying their products! Those samples SOLD me.

Update: the absolute nightmare of trying to work with the owner of this salon got worse. During our…read moreoriginal call, she was resistant to giving me a refund because "they don't allow refunds" (that is disclosed nowhere on their website or in their salon, nor was it told to me before or during my service) but finally said she would be willing to give me one. I never received a refund and it seems I never will. I decided to contact the salon again and say I never received a refund and they told me they couldn't send a refund through card because it was already processed. I sent proof of bank statements showing that there was never a refund and suddenly they were willing to write a check on accord of the "honor system" despite me providing proof I never got my money back. They then requested I delete my photos and review before picking up my check because it was an "unfair" review. I never agreed to deleting anything and decided to try to pick up my check anyway. When I get there, the owner says to come back another day because she's demanding it's deleted. I tell her I'll delete it in the salon because I'm not driving 35 minutes one way to come back, so I delete it in person. The owner then made me wait over 40 minutes before eventually kicking me out of the salon and saying that she won't give me a refund after all, proving it was a deceitful attempt to get me to delete an honest review. Not only did she chastise me during my initial request for a refund, then in person when denying me my promised refund, she only got more rude and insulting. She was upset at me for having an issue with my experience saying how the stylist I saw was highly rated and reviewed and she messed up in no way. Then in person she said how the stylist was fired not even two months later. Fishy that I was berated for having an issue for such a good stylist who then had grounds for termination just weeks after. My bank also confirmed they never attempted to refund my card in the first place and the salon has since blocked me on platforms confirming their unprofessionalism and inability to work with the customers who were done wrong at their business.

The grass is not always greener on the other side when you try to give other small businesses a…read morechance. After a year hiatus, I returned to J Michaels for my eye lash extension care. Sure in the Des Moines Area we have loads of options at premium prices, but do you get top notch quality products from the best technicians? I have allowed numerous businesses to try and top others in facials, nail care, hair, clothing, and eye lash extensions only to have buyers remorse. At J Michaels I have returned for high quality eye lash extensions from Cassie. Here I have no worries on the length, glue, eyelash quality, or time because Cassie is a top notch Eye Lash and Brow Technician who knows her craft and after having her attend to my lashes for over six years I have no worries as I settle into a private room and allow her to work her magic allowing me peace and comfort. Even though they are not experts in my type of hair the techniques I see them applying to the upscale customers are exquisite and chic many walk out looking like a half million dollars. The total aura of the environment is lady chic, clean, and cosmetically sterile with a good venting system and super friendly and very professional customer oriented stylists. Let me not forget the owner (female entrepreneur) who is hands on making sure the establishment stays upscale, chic and price competitive.

I went in to J. Michael's and saw Chelsea. She was so attentive. I saw her for a consultation and a…read moretreatment on two separate occasions before my cut and color appointment to ensure the health and care of my hair, which I was so appreciative of. I cut off 5-6 inches of my hair and added dimensional highlights and color. This was a BIG change for me and she did exactly what I wanted according to our consult and my inspo pictures, while keeping realistic ideas since I started with a very dark base color. The products used at this salon left my hair smelling and feeling good for days after each time I came in. I will be seeing her again!

I've been getting my hair done by Lauren for a couple years now. She's awesome! I went to several…read moresalons in Ankeny and they were all way over priced or they didn't understand how to do color well. Lauren does great cuts, colors my roots, puts in the best sun-kissed highlights, and she's fun to talk to! Guys, this Salon is it.

I had my hair color done for the first time by Bailey. She did an excellent job. I enjoyed her…read morecompany very much. The prices at Marc Stephens are more reasonable than most salons. Great experience all the way around! I recommend highly.

Always a pleasure during, and great hair when you leave. Color, cut, highlights and low lights,…read moreNatalie does it all skillfully. She is my go to gal.

Kristen is my absolute favorite! The only down side is that Aveda is a a little over priced. I've…read morealways had a positive experience here! Also a big fan of having a glass of wine while I get my hair done as an extra treat.

To look and feel amazing is a priceless gift from the stylist to their customers. Thank you for…read morealways making me happy! I have challenging hair, and often stylists struggle with my medium weight but curly, long locks. I am so incredibly fortunate to have found Jenny through a referral from a friend. She genuinely cares about making her clients feel amazing. She makes me look and feel fabulous. I always get so many compliments on the quality, even from other stylists who do not work there!! She's helped me grow my hair even longer which was my personal goal. She's warm and friendly, always smiling and working hard. All of her stylists and staff are sweet and I really enjoy my self care time!

I have been going to Jenny at Salon Vici for over 10 years. Another family member of mine also sees…read moreJenny for all of her hair care. Jenny is very experienced and an expert at everything she does. She really listened to my request for a new hairstyle and explained what cut was possible for my type of hair. I really liked the cut. Jenny is also very kind and compassionate.

Jaiden was a perfect match for me. I have been cutting my own hair for 31 years and finally decided…read moreto make an appointment with Aveda to treat myself at 76 years old. I am so happy I made the decision to do this. Jaiden is the sweetest and did an amazing job. I felt so comfortable and love my hair. I feel I can style it myself and know I will be back. Thanks Jaiden!!!

Kelsey cuts my hair and does a lovely job. The front desk people are friendly and helpful. The…read moresalon is beautiful, bright and clean. Highly recommend.

I had an amazing extension and color experience. I've been doing both for at least 19/ years and I…read morelooked incredible when I left the salon.

Ally was very sweet and professional, she added a few subtle highlights and gloss, around my face…read moreto blend the gray. She did a great job! The shop was very professional and a pleasant. Will definitely be back.

I feel 10 years younger! I am a long time box color user and my hair has been getting darker and…read moredarker with each box I buy. Then my grey roots show super fast...so yet another box color of the roots. I finally decided to ask Lee to help. I am soooo glad I did because I loved it when I left her awesome salon and now 4 weeks later I still love it. It did take a long time - but she had to darken my roots and then foil my entire head and then tone the highlights. Then she cut my hair and I feel pretty again. Also picked up some delicious food to take home for dinner. I will be back and am lucky Lee has the experience to fix all of my box color shades.

I have been going to Lee Young's for years ! She always…read moremakes me look great with excellent hair coloring and perfect cut. I recommend the salon highly.