I wish I could put a 0 to this place.
Bought a Groupon. I read in the reviews that they usually take same-day appointments so when I called specifying that I had a Groupon, and this man with a really thick Asian accent gave me an appointment for that same afternoon didn't surprise me.
Drove 30 minutes to my appointment. When it's my turn I tell the same guy that picked up the phone earlier what I wanted and I mention again the Groupon. He said "oh no, we don't use groupons any more, I don't know why it's still on the website", to what I tell him, well, I told you over the phone and I'm sorry, I already bought it, groupon already took my money, that is not my fault. He kept saying "we don't do groupons any more", to what I tell him "how am I supposed to know that if it shows up in the groupon website?". This lady (the other owner) shows up and changes her story all the time.
First, she says we don't do groupons.
Then she says, ok, he can give you the same discount.
Then she says, you should have told us that you were coming with a groupon (to what I told her that I did) because another lady is the one that does the groupon, not them and shes doesn't have appointments until next year.
Liars, didn't they say they don't do groupons? then they say yes but its another lady? WTF????
I was really pissed by that time. I asked her in a really bad way to give me the first available appointment that this lady had. She gave it to me.
When I'm leaving really upset, she said "oh, by the way, we are going to charge you more for your long hair" (That is something that I knew since the small print in the groupon says it) to what I tell her "sure, go ahead, but you will take that as your "tip" because I won't give you any. You made me waste my time, you made me waste my gas, you are treating me like a liar, you don't deserve any tip. She said "no, if you don't like it, return your groupon", what I can't do because after 3 days of purchase all purchases are final. read more