I've been trying to patronize this business since they were in Delmar. The service is awful. I may…read morehave made @10 trips here and only purchased when I was greeted- first time when pregnant, second time when the shoes outweighed the customer service. Went yesterday for the LAST time to prove to my friend that we should boycott. Walked in the door, 4-5 sales associates standing around the register. NO ONE SPOKE to us. We browsed the front, walked to the back and not a simple "hello". I've always suspected that it was because i am black but that's the easy way out. My friend is Korean and they did the same to her (perhaps because she was with me lol). This business is just whack and their selections have declined since the 90s. Save your money, shop elsewhere.

Circles has an amazing selection of high end clothing. A…read moreperfect location in Stuyvesant Plaza.

Finding this consignment shop truly made my day! Tracey Harris, the owner, greeted me as soon as I…read morewalked in. Everything is well-organized, clean and neat. She has a wide selection of quality items available. I found a couple of great things on sale, and I'm planning on returning soon. Even though she was busy with a couple of customers, she made time to chat with me and was helpful without being pushy. I noticed that she is very attentive to her regular customers and she knows exactly what they're looking for! Always be kind, you never know what someone is going through; Tracey's beauty and positive energy really lifted my spirits; finding a Dior scarf and glittery earrings helped too!

Decided to go back on a whim, and had a much better experience. Owner was helpful but not…read moreoverbearing and I ended up purchasing some great items. I think k I'll be back and hopefully continue to have a good vibe there

Finally found a chic boutique with stellar brands that match every occasion. Though the regulars…read moreare known by a first name basis and they can be quite intimidating, this family-run boutique is successful because of them. On my first visit I found statement pieces that didn't break the budget thanks to good timing. Can't wait to pop in more often!

I was at Newton Plaza waiting for my husband to have an appointment so I stopped in today looking…read morefor a few items to freshen up my wardrobe . I liked that they offer men's clothing also and wanted to pick up a few things for my spouse . The sales person didn't greet me immediately, but after about 5 minutes she asked if I needed help. I responded I wanted to look around for a few minutes, and she replied, "the sales clothing are in the back." I spent quite some time looking around in both the front and back and she never once spoke to me again. I was the only person in the store. I found a few items to try on and not once did she come to the dressing room and ask if I needed another size or if I needed assistance. Here's what is important to me: customer service. This shop wasn't offering brands I couldn't find somewhere else. I did ask for assistance in finding a size and she did do a quick look for me. I purchased 2 items and said thank you as she handed me my receipt, her response , "OK ." Not a thank you , not one thank you for making a purchase . I intended to take my husband to look around after his appointment , however I was so disgusted with the salesperson, I refused to patronize this establishment ever again. So confused by other reviews stating great friendly salespeople , must have been written by the owner's family.

I hate shoes. I hate shoe stores. I hate shopping for shoes. I hate having shoes on my feet…read more But dammit, summer is here, and I needed a pair of sandals. The only trouble is that I've never worn sandals before. For over ten years it's been flip flops until it snows. And then flip flops after the first thaw. And I wanted to find some sandals that were just like flip flops. They needed to be waterproof and let my toes fly free. But they also needed to offer better support, because I'm getting old and my beloved flip flops were no longer cutting it. Oh, and did I mention that I'm almost impossible to fit? My feet are huge weighing in at size thirteen, and thank to my maternal-grandfather I've inherited his genetic mutation of a hammer toe on my left foot. The morning I walked into Track N Trail I was desperate. I had already been to a few other stores in the mall, and they were my last hope. There was one lone clerk manning the store, and he worked tirelessly to get me into a pair of something called Chaco's. And by tirelessly, I mean that we must have tried on over a dozen different brands and styles of sandals until we found one that worked. Now, I know some people are happy to buy their shoes on Zappos.com. That's what people were advising me. But I needed a bit more hand holding than that. And I can assure you had I not had the guidance and support of an actual human being that morning, I never would have found my way to this particular pair of foot ware. Which I have to say, I'm starting to really love. Yes, they are crazy expensive for what amounts to a piece of rubber strapped to my foot with some nylon. But they are designed or approved by foot doctors, and they are everything I want in a flip flop, but in the form of a sandal. Thank you Track N Trail. I hope this pair of sandals lasts me for a million years so I never have to go shoe shopping again. But if I do, I'm coming here first.

My shoe shopping experience, and now my wifes normally goes as follows: I try out all the discount…read moreshoe stores first, and find that it's all crap. Then I try the department stores, and find the same sort of thing. I check on-line, get the shoe in the mail, try it on, hate it, then ship it back. Then I go to Track and Trail, find a shoe that I fall in love with, find that it costs only mildly more than the crap I was looking at, and buy it. They also sell other accessories, such as socks and shoe care products, all top of the line stuff. And not to forget, the service is always great. I've never had a bad experience shopping here, and at this point, most of my shoes, as well as my wife's Caterpillar (as in the bulldozers, and just as well made) boots have come from here.

Everytime you go in this great store they are so helpful and fun, they get involved in…read moresuggestions, everything is priced so well

Great customer service! I purchased jewelry for my upcoming wedding here. The prices were…read moreridiculously reasonable for the quality. I am recommending this place to all my bride-to-be friends! It's a boutique that base clothing, shoes, and every day jewelry as well!

This antique center is very nicely laid out, very clean and has many dealers with a wide variety of…read moreitems. Some of the booths had sales going on and everything was clearly marked. There was furniture, glass, china, collectibles, jewelry, toys and more. We both found things to buy. The dealers who were there were very nice and we will definitely return.

Wow, what a very nice place to shop and browse. Very clean and organized. Easy to navigate through…read moreall the rooms and booths. Lot of items, a little pricey but some bargains available if you look. When we checked out saw that they were recognized as the best of the best. I can see why.

One of the worst customer receiving store in Crossgates mall.! A lady from the counter walked to us…read moreand asked not to touch the display pieces.! How would a customer buy anything if they don't let them touch, feel and check a piece of art.! She was rude and swiftly took the piece from our hands and walked away.! 0 stars out of 5 for the customer receiving and service.

I peeked into West Africa Treasures at Crossgates Mall and was immediately drawn in by the colorful…read morewoven baskets. Was I looking for something in particular ?No. But there in front of me was a lovely little handmade basket with handles that could double as a tote bag. It was speaking to me. I checked the price. It was affordable especially when you considered the workmanship. Sold! The owner of the business, Justine, welcomed me and asked me if I needed any gifts. She showed me some beautiful handmade cloth tote bags which fold into zippered clutches. They came in stunning colors and would make awesome gifts for about $20 apiece. I bought two. That was fast. I gave them away as soon as I got home so I have nothing to show. They received rave reviews. Though my shopping experience began with gifting a basket to myself, I've since found reasons to return to West Africa Treasures to make more purchases for friends and family. There's a great deal of variety, including jewelry, housewares, drums, sculptures and personal care products. Justine has a second store at Colonie Center. Her prices are reasonable. I think many of the handmade items are classy. There's also online sales which can be done through the West Africa Treasures website. I bought some earrings online to give as gifts. Justine takes great care in providing excellent customer service. After I made the online purchase, she followed up to let me know when to expect the package. The earrings arrived on time and looked wonderful. They were exactly as pictured! They made great Christmas presents. Thanks, West Africa Treasures!

Great selection and friendly staff. Impressed by their vintage Carhartt selection…read more Prices were comparable to or less than online for similar pieces.