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    Stump-B-Gone

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Stump-B-Gone

    Tree care services

    Tree pruning or trimming

    Tree removal

    1 More Service

    Tree stump removal

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    Recommended Reviews - Stump-B-Gone

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    9 years ago

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    North Raleigh Tree Service

    North Raleigh Tree Service

    (48 reviews)

    I recently contacted North Raleigh Tree Service to have several very large Oak & Pine trees…read moreremoved. To say this team is professional would be an understatement! Watching them remove trees was like looking at Swiss watch, every move planned and precisely executed. The crane operator worked with such precision that about half the development came out to watch. They were so impressed with the team's performance that 3 of them had trees removed before the crew left the area and several others got estimates for future tree work. They are professional and the pricing was very fair, all work was completed and the cleanup was outstanding. If you need tree work give them a call, you won't be disappointed.

    The primary point of contention with them is regarding damage to my concrete driveway from their…read morecrane. I and two other neighbors hired them together to remove trees from our 3 yards. They told me they would use a neighbor's 2 driveways to park the crane, that they should be able to reach my trees from there. They never once spoke with me about backing crane down my driveway. (I would not have hired them had I been aware they were going to use my driveway, and would have hired someone to just climb and lower the trees in sections instead.) On the day of job, half way done with the work on three yards, they pulled crane down my driveway unannounced. They did not use mats to protect the concrete (already cracked in upper area) while backing down to house. Then they parked crane a yard from garage. Weight bearing supports were placed inches from concrete side steps less than a yard from the house and foundation. This is VERY irresponsible and unprofessional. Who just pulls a crane down someone's driveway without discussion in advance to highlight possible risks and simply to get permission!? As a result I have significant damage to my driveway over several areas, including close to the house, which will require expensive concrete repairs. Note: they drove their heavy Bobcat loaded with huge limbs up and down the unprotected driveway as well. They also trimmed 2 hardwood trees incorrectly, not as agreed. They removed far too many limbs from a maple, all on wrong side of tree. I had asked them to cut exactly ONE limb, the one hanging over roof. They did the opposite. And they didn't cut limbs hanging over roof on a poplar tree, which had been in our agreement. They did come back and remove the poplar limbs a few days later. (Side note- they also dragged many heavy limbs through flowerbed areas instead of the nearby driveway, damaging flowers and eroding the soil.) 3- After initially offering a token discount, which seemed like an admission of responsibility, they later refused to reduce price at all. They tried to make it seem like they did me a favor by coming back. Wrong--they came back to finish the incomplete job. And by that time I was aware of how badly their crane had damaged the driveway. Yet, they accepted no responsibility for this, and no reduction in price to offset my future repair expenses.. Toni S.

    Stump-B-Gone - treeservices - Updated May 2026

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