I love going to Ace Hardware! They have everything you would expect and a whole lot more. You can…read morerun into anyone from the community. We all go there! The staff is so helpful, especially that lady at the cash register. Kamron?

I won't be back. It was obvious that I was looking for an item (closet hooks) but no one asked if…read moreI needed help. I had to ask one of your employees three times to find an item. Twice he pointed me in the wrong direction and finally I had to ask him to show me where the item was. He seemed annoyed That I was interrupting him. Bad customer service. Bad attitude. I will shop elsewhere.

Love this local hardware store and definitely make use of their stock when I'm in the area. They…read moreare always helpful and friendly. A little pricier that the big city big box stores unless you consider that it's 120 miles rountrip to Klamath Falls, about three hours of your time and a few gallons of gas. It pretty much averages out and they seem to have a little bit if everything you need.

Kircher's is more than just friendly, functional, neatly organized, and centrally located. My…read morefriends and I enjoyed uncommonly courteous old-fashioned customer service with patience and helpful consultation. And the variety of taxidermy overhead, which ranges from deer, elk, and antelope to moose and large cats, features several majestic pieces. I've been to the Klamath Falls area several times in the last decade, but never visited Chiloquin proper until this weekend when I came with my friend Todd on a mission to put a new community radio station on the air here. His Common Frequency organization helps communities launch new low- and full-power non-commercial/education radio stations all over the USA. Kircher's helped us immensely toward meeting the challenge of erecting a 50-ft temporary radio tower in a tall ponderosa pine behind the home of the gentleman who is hosting the radio station in his kitchen. Our daredevil friend Ryan was supposed to climb the tree, but he chickened out before we left from our home-bases of Sacramento and Davis, CA, 4 1/2 hours to the south. Thankfully, our junior welterweight friend Sean was game to go after his roommate lent him some climbing gear and a rappelling tutorial. It was still our plan to send a brave soul up that tree. But when we got there on Saturday and looked up, we feared certain death...or at least serious injury. We hatched a plan to raise the tower by rope if we could build a mast section by section, but first, we need to get a rope over a branch at least 50 feet up. Our host shot an arrow with a string tied to it, and it dove over a branch about 55 feet up. We tied the end of the string to a length of rope just over 100 feet. Had the arrow gone any higher, we'd have been outta luck! With the first step of the plan successful, we headed toward Kircher's unsure about what materials we might use to build the mast, but we knew we needed something easy to concatenate without using too many tools (since we brought so few (and many of the tools that Todd did bring came from the 99¢ Only store (I learned that duct tape from said stores won't even stick to itself, so you're better off with Elmer's glue!))). We milled and mulled mopishly around the store for 2-3 minutes before a gentleman asked if he could help us find anything. Although Todd is the master of ambiguity, Sean and I let him be our spokesman since we were spending Common Frequency's limited financial resources. Our leader enshrouded even us in a cloud of obfuscation, but the friendly representative cut through the cloud and led us into a room in the back of the store with several varieties of conduit in 11 1/2-ft sections. The copper pipe looked attractive, but we were told earlier to steer clear of that unless we wanted the tower dismantled immediately by meth addicts. The gentleman revealed some of the differences in price between the varieties and suggested ideas for concatenating the poles into a long mast. Finally, he demonstrated the easy fit of PVC pipes with alternating male/female ends, and that surely the most sensible. Our crack staff of non-handymen did succeed in raising the antenna 11 1/2 feet at a time, attaching another pipe to the bottom and drilling in screws to make 'em extra-secure. Just as the last section was affixed to the bottom, we did have a little scare as the giant mast sorta buckled in the middle, but we had tied a rope to the mid-section and pulled it tight to the tree as we sorta maypole-danced the length of rope around the trunk in spirals before tying off the end of it in a knot that probably isn't in any Boy Scout's manual. But hey...whatever works! If only Radio Shack in K Falls was as helpful, the new voice of Chiloquin would already be on the air. A rare type of audio adaptor is now on order and will be delivered by next weekend.

Ordered timber tech decking from Joe at contractor sales on 6-26-26 and was told it would be in on…read more6-30 because there supplier delivers on Tuesdays. I called store on 6-29 to check on order and was told it would be here around 11am. I went to store around noon and Joe was at lunch so another person at the contractor desk tried to locate and couldn't find anything on order so he called distributor and they had no record of order. When Joe got back from lunch he called us and said the product was received by distributor damaged so it wasn't sent. When I asked Joe how come distributor had no record of order he told me that they deleted PO and he had to issue new PO to them. I don't think Joe ever ordered the material to begin with... Honestly I went to QXO because I wanted to give them some business instead of HomeDepot but regret it now. I'd like to receive a call from the general manager at QXO regarding this but I'm not holding my breath.

ZERO star review! I went into Diamond to buy paint. (Because…read moreI would prefer to buy local) The sign states 15% off select Glidden Paint. As you can CLEARLY see, there is nothing that states what is the selected kind that is eligible for the discount. The picture advertised shows the "spread" as eligible so I assumed it was eligible for the discount but the manager Zoe would not honor the POSTED sign stating that if it doesn't ring up as a promo it doesn't count. Well, how as a paying customer am I supposed to know? I am DONE spending my money at this store and will shop at Home Depot from here on out! Do better Diamond-this town is too small for you to not honor what you ADVERTISE!

Well I was stocked from behind like a game animal from the moment I walked in. Then was asked every…read moretime I put an item in my cart if I "was ready to check out yet? Also I must have been patraded as a shoplifter because law enforcement arrived right as I was exiting this place of course I wasn't doing such a thing but only trying to buy some supplies for this new job I was fortunate enough to get. This by far was the worst experience I've ever had at Home Depot in klamath falls OREGON

I received the worst customer service, yesterday 11-20-25…read moreThe dude at the service desk was one of the Rudest employees, I have encountered, in some time. He boldly told me, that he is new at the service desk and doesn't know the procedures. When I asked to speak with a manager, he ignored me!!! So I asked a second time and made him write down the name and number. Shame on you Home Depot, for employing such rude, condescending and untrained personnel, especially at your service desk. With the numerous other businesses in town, that offer the same services, I will no longer be crossing your threshold . I will spend my money and my time with a company that hires trained professional personnel.

Long line, only 1 checker, products of lesser quality than when it was Big R. I used to shop here a…read morelot. Not planning on going back.

Loved this place, and they had everything I needed/wanted! They are DOG FRIENDLY too so your pooch…read moreis welcome to come shopping with you. Mine found a nice round leather collar that I was able to try on in the store for the perfect fit - good price too. My big boy also found a large, peanut butter stuffed bone the chew on while we were on vacation. Everyone was super helpful and very knowledgeable about their inventory. Their selection of bits was amazing and would thrill any horseman or woman. There were a lot of folks shopping for their Klamath County Fair show clothes and I saw some nice outfits being rung up at the check stand. A great place to window shop or find just about anything you need for farm, fair, or home. Will definitely go back on my next visit to Oregon!

Excellent store to buy fasteners and other hardware. The staff is very helpful to find the solution…read moreyou need. If the parts are not in the store the turn around time to get the parts is very fast. This store has become my first resource for buying hardware.

Impact windows have been clouding over shortly after installation. I have paid more money in…read morehaving replacements re-installed than I did on original purchase. (warranty does not cover installation). Now, they're gleefully informing me the warranty for impact windows is 10 years but they'll gladly sell me some new replacements for 20k. (which also does not cover installation). So.....now looking at having to replace every window in our house with another brand. Probably should have done that with the first failures rather than hoping they would address their quality issues. So much money flushed down the toilet. Terrible company, terrible products.

first and foremost the warranty is useless when, yes, they supply parts but then it's up to you to…read morehire and pay to have those parts installed. the casement cranks are crap. Then, in order to match the outside color I felt forces to use them for my last two windows. ordered them in September, was told install would be December and now they're estimating March of 2026!! what the heck!! 6 months to get two windows!! it's ridiculous.