Merrill Lumber has been in business for many years. Through thick and thin years they remain…read moresteady. It is nice to be able to stop in a small home town lumber store and pick up an item when you need it. The place is packed with so much, it hard to believe they wouldn't have something anyone is looking for. I have stopped in at least four time in my visits to pick up something and they had it. Thank you for hanging in there and supporting this small community! I believe you are the only lumber yard available for three communities: Merrill, Malin and Tule Lake. These little communities are lucky to have you.

You can look at Home Depot, Diamond, Heaton Steel, but if you really want to find it, go to Merrill…read moreLumber, in Merrill, OR. In fact, save time, save money, save your nerves. Do't have an anxiety attack. Just contact Merrill Lumber, first.

Ordered timber tech decking from Joe at contractor sales on 6-26-26 and was told it would be in on…read more6-30 because there supplier delivers on Tuesdays. I called store on 6-29 to check on order and was told it would be here around 11am. I went to store around noon and Joe was at lunch so another person at the contractor desk tried to locate and couldn't find anything on order so he called distributor and they had no record of order. When Joe got back from lunch he called us and said the product was received by distributor damaged so it wasn't sent. When I asked Joe how come distributor had no record of order he told me that they deleted PO and he had to issue new PO to them. I don't think Joe ever ordered the material to begin with... Honestly I went to QXO because I wanted to give them some business instead of HomeDepot but regret it now. I'd like to receive a call from the general manager at QXO regarding this but I'm not holding my breath.

ZERO star review! I went into Diamond to buy paint. (Because…read moreI would prefer to buy local) The sign states 15% off select Glidden Paint. As you can CLEARLY see, there is nothing that states what is the selected kind that is eligible for the discount. The picture advertised shows the "spread" as eligible so I assumed it was eligible for the discount but the manager Zoe would not honor the POSTED sign stating that if it doesn't ring up as a promo it doesn't count. Well, how as a paying customer am I supposed to know? I am DONE spending my money at this store and will shop at Home Depot from here on out! Do better Diamond-this town is too small for you to not honor what you ADVERTISE!

Well I was stocked from behind like a game animal from the moment I walked in. Then was asked every…read moretime I put an item in my cart if I "was ready to check out yet? Also I must have been patraded as a shoplifter because law enforcement arrived right as I was exiting this place of course I wasn't doing such a thing but only trying to buy some supplies for this new job I was fortunate enough to get. This by far was the worst experience I've ever had at Home Depot in klamath falls OREGON

I received the worst customer service, yesterday 11-20-25…read moreThe dude at the service desk was one of the Rudest employees, I have encountered, in some time. He boldly told me, that he is new at the service desk and doesn't know the procedures. When I asked to speak with a manager, he ignored me!!! So I asked a second time and made him write down the name and number. Shame on you Home Depot, for employing such rude, condescending and untrained personnel, especially at your service desk. With the numerous other businesses in town, that offer the same services, I will no longer be crossing your threshold . I will spend my money and my time with a company that hires trained professional personnel.

A new and welcome addition to Bly, Oregon. The prices are…read moreincredibly reasonable, comparable to some of the prices in KFalls, without the drive (60 plus miles). I was pleasantly surprised to see all of the prices clearly listed. Well stocked, when I inquired about a brand of olives, the lady working let me know they could get them for me. Nice! In addition to a wide array of fresh veggies, cheeses, dairy, meats and all varieties of canned and boxed and frozen foods, they offer a nice selection of personal items. Plumbing supplies and hardware aplenty! An isle for animal feed, it is a farming/ranching town :) They also will make you a Take n Bake Pizza, sub sandwiches, soda machines and fresh coffee are also available.

I love going to Ace Hardware! They have everything you would expect and a whole lot more. You can…read morerun into anyone from the community. We all go there! The staff is so helpful, especially that lady at the cash register. Kamron?

I won't be back. It was obvious that I was looking for an item (closet hooks) but no one asked if…read moreI needed help. I had to ask one of your employees three times to find an item. Twice he pointed me in the wrong direction and finally I had to ask him to show me where the item was. He seemed annoyed That I was interrupting him. Bad customer service. Bad attitude. I will shop elsewhere.

The BEST hardware store around. Don't shop big box. The staff is so friendly and knowledgeable and…read morewilling to help. Love the small town feel and the smiles when you walk in the door. A must stop if you need hardware or home items!

Main Building has the nicest people. They are knowledgeable, informative and helpful…read more They have such a large selection of so many things. I have shopped there since 1970. Rogue River is a small town and I am so happy I grew up here. I live in Grants Pass now and will take the short drive just to shop here.

Impact windows have been clouding over shortly after installation. I have paid more money in…read morehaving replacements re-installed than I did on original purchase. (warranty does not cover installation). Now, they're gleefully informing me the warranty for impact windows is 10 years but they'll gladly sell me some new replacements for 20k. (which also does not cover installation). So.....now looking at having to replace every window in our house with another brand. Probably should have done that with the first failures rather than hoping they would address their quality issues. So much money flushed down the toilet. Terrible company, terrible products.

first and foremost the warranty is useless when, yes, they supply parts but then it's up to you to…read morehire and pay to have those parts installed. the casement cranks are crap. Then, in order to match the outside color I felt forces to use them for my last two windows. ordered them in September, was told install would be December and now they're estimating March of 2026!! what the heck!! 6 months to get two windows!! it's ridiculous.

Really friendly, really helpful, a great store in a small town…read more And they make great popcorn

Worst customer service with a bad attitude!! Been going here…read morefor a long time, spent a lot of money there remodeling my home. Every time I go in there they have a bad attitude, tried teturning a defective item and one of the young employee, named John with me saying they would never sell a defective item like that. Then called me a liar. I asked for a manager, a even worst attitude saying we don't sell defective items. .. Wanted to get their info so I can call corporate office and wounld not aware the phone when asking to speak to a manager. I will never go back there. I'll be doing my shopping at Meeks Lumber from now on.

In this day and age we expect perfection in retailers and this is just unrealistic. I am in Yreka…read moreAce almost everyday of the week for my job and I get excellent service everytime. The crew and it's manager are ALWAYS there to help with a smile and greeting. I chose to shop here at this store and I AM NOT ALWAYS IN A GOOD MOOD when I walk through their doors and that is NOT their fault or job to fix. I want good service and a fair price and that is the #1 priority. The change I have seen in this store over the last 6 months has been HUGE!!! I can go in and get multiple quantities of the same product NOW because they have CLEARLY put an emphasis on INVENTORY and selection. Change is not always good, BUT in this case it is PERFECT!!!!! Keep up the good work Yreka Ace and it's employees. Yreka and it's community are a better place with you in it.