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Brooklyn, NY

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StudioMD

4.1 (34 reviews)
Open • 9:30 am - 6:30 pm

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Services - StudioMD

IPL hair removal

Tattoo removal

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Recommended Reviews - StudioMD

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3 years ago

I was very hesitant to do a Fraxel but Daniella made it easy. she was very clear and concerned for my comfort. it was a great experience.

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3 years ago

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7 years ago

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4 years ago

The woman that saw me today was so informative and answered all my questions. Very professional and clean location.

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4 years ago

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4 years ago

Great people. Both Daniella and Jayla are welcoming and accomodating. I have been to so many laser spots but this definitely stands out.

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8 years ago

I went to get laser and Lora was so good with me! Very knowledgeable, definitely going back to see her for more services.

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7 years ago

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4 years ago

nice place I thought the consultation was supposed to be free that's what I read but I paid 110 for 15 minute talk wow

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8 years ago

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8 years ago

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Ask the Community - StudioMD

Review Highlights - StudioMD

“I had previously went to many different tattoo laser removal places and no one ever did a job like Daniella.”

Mentioned in 12 reviews

Read more highlights

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3.8(18 reviews)
1.2 mi•Park Slope
19 years in business
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I'm giving more than one star because the people are friendly and very accommodating but in general…read moreI would say that I'm overall disappointed with the results as I paid for a large, expensive package and even paid for additional sessions on multiple occasions hoping I'd get more permanent hair removal but by the looks of things I maybe got 30-40% reduction and nowhere near 80%. After hoping for better results every time they convinced me to buy additional packages I think I'm done losing money on this. I really wanted more permanent hair removal to plan my next big tattoo but I will probably have to go the classic way of using a razor.

I initially purchased a treatment package with LaserAway and had a great experience at the Downtown…read moreBrooklyn location. The staff there was friendly, professional, and always welcoming. Because Park Slope was more convenient, I transferred my treatments there, but unfortunately my experience changed significantly. Appointments frequently did not start on time, and the level of care and professionalism was inconsistent. During one visit, my treatment felt rushed and incomplete, and my concerns afterward were not handled well. The most disappointing experience occurred when my appointment was canceled. I received only a phone call the afternoon before my appointment while I was driving with my children, and I genuinely believed it was a confirmation call. I never received an email or text message notifying me that my appointment had been canceled. I had completed all the required preparation and arrived, only to be told it had been canceled. I remained polite and simply asked to be accommodated at another location before leaving for vacation. Instead, I was later informed that I was permanently banned from all LaserAway locations. Despite explaining that this was an honest misunderstanding and asking them to review the call, I was dismissed without any effort to resolve the situation. I spent thousands of dollars on a treatment package that I was unable to complete, making much of my investment ineffective. I expected much better customer service and professionalism from a company of this size. Unfortunately, my experience left me feeling unheard, unfairly treated, and extremely disappointed. Tzali Lew UPDATE In response to Brian's public reply asking me to contact LaserAway directly so they could "work towards a resolution," I did exactly that. I called, provided all of my information, and was specifically told that my information would be forwarded to Brian and that he would contact me directly. It has now been over a week and a half, and I have received no call or follow-up from Brian. It is very disappointing to receive a public response that gives the appearance that LaserAway wants to resolve the situation, only to receive no response after I followed the instructions they gave me. I am still willing to resolve this fairly, but at this point I am waiting for LaserAway to actually follow through on what they publicly offered to do.

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LaserAway

LaserAway

4.2(230 reviews)
0.2 mi•Brooklyn Heights
19 years in business
Certified professionals

This was my first appointment and I was definitely nervous and worried that it was going to hurt…read more Something about the word laser makes this feel so dramatic. To my surprise it wasn't even bad! I was shocked honestly. I had Jackie working with me and she was wonderful, thorough and talked me through everything. She explained the process, the potential outcomes, and aftercare. I started with my Brazilian and butt strip, next I'll be doing my underarms. By the summer I should be smooth as butter! lol

They have cancelled my RF microneedling appointment twice with little notice, and both times…read moreproviding reasons that are not "unforeseeable circumstances", and it is very difficult (if not impossible) to contact anyone at LaserAway to get a response. Additionally, the one time they kept my appointment and numbed me up, I couldn't get the treatment because they didn't have the implements. I bought a package over 6 months ago and in total I've only been able to get 1 treatment because either they cancel or don't have the equipment to do it when I get there. The level of unprofessionalism is unbelievable. They finally promised me a refund for 2/3 of what I paid from corporate, saying it would be posted 5-7 business days later. Absolutely nothing for over three weeks, and they would not respond to calls, emails or chats. Finally they refund me $400 less than what they *explicitly* told me, without an explanation (I rejected the first amount they mentioned as an unsuitable solution). Absolutely a scam. By the way, this is not me, but clearly shows a sustained pattern on cancellations and lack of response. DO NOT BOOK WITH THEM. Do a quick Google search to see every issue people have had with consistent cancellations, ghosting, and not honoring their services: https://www.reddit.com/r/MedSpa/comments/1lbhlkd/laseraway_is_a_scam_stay_away/ PS: I've tried contacting them endlessly since my May 25th call with corporate, and have not received a response through email, chat, or phone. A couple of times they've promised to call me back, and they never have. They keep responding to these reviews saying that they "will contact me" and they're "so sorry", but they never do.

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4.5(45 reviews)
1.8 mi•South Slope, Park Slope

First let me just say that my experience here has been phenomenal! The time energy and effort put…read moreinto finding the right technique for my skin type is unmatched. I recommend this place to anyone struggling to get through post-baby, post-COVID (maskne). You can pay for expensive treatments but you can't put a price on great customer service! Please come here, I promise you it's worth the time. Not to mention my skin is phenomenal. To date I've had (2) laser genius treatments and a peel!

So, after waiting months for a reply to my emails and calls, I get a response to my Yelp review…read more And, as you can see by this screenshot, even their response was written by ChatGPT. They aren't even making an effort to make it right with a written reply. As you can see in my screenshot and in their reply it says "Sincerely Heights Aesthetic Center. This version clarifies your attempts to offer alternative solutions and your policy while remaining empathetic and open to communication." What ChatGPT doesn't realize is that they have not reaponded to any of my communication except for this review. And, stating the obvious, they didn't provide alternatives.

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Five stars hands down. I came in for my first laser…read moretreatment ever, selected this facility based on the previous reviews. Firstly, the place is immaculate! I was pleased that I made the right decision! Then I met my esthetician Natalia. What a professional. She made my first experience smooth and tranquil. She was quite knowledgeable, answered all my questions made me feel comfortable put my fears at ease. She was quick, assertive and knew what she was doing as saying. She gave great advice and the passed the time with adequate conversation so I didn't feel like I was about to die but rather welcome an end to a battle with unwanted hair. She was everything I could ask for. I am truly happy and if I could give this rating more stars I would. I hope they continue to be truly successful because I look forward to returning here in the near future.

I don't write reviews often, but I have to give Natalia a shout-out! From the first interaction,…read moreshe was very responsive and friendly. From the moment I arrived for my appointment, she made me feel comfortable, and explained everything I would need to know about my microneedling appointment. The studio is clean and bright, and she plays fun music. Natalia is one of the only estheticians I have been to who didn't make me feel self-conscious at all. She also didn't pressure me into any additional services or products. I find her pricing very reasonable as well. I can't wait to see my results!

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StudioMD - laser_hair_removal - Updated October 2026

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