About 30 minutes after leaving this review, the owner called and texted me to apologize. I was…read morerefunded and offered a free service to fix my brows. I really appreciate how fast and kindly the company responded. She was very considerate and eager to help me! Unfortunately, my schedule has been so tight I have not been able to go get them fixed so have had to start filling them in everyday.

Kathleen is great at her job. She gave me a surprisingly painless facial sugaring, was nice to chat…read morewith and made me feel comfortable and welcome even though I am considerably older, I'm sure, than her usual customers. I love the inclusive environment and vibe at at Sugar Plum.

I followed Erin Beal to this location, and I'm so glad I did! I've been seeing her for a little…read moreover two years now, and I honestly don't have a single negative thing to say. She's funny, relatable, incredibly knowledgeable, and always makes me feel comfortable. One thing I really appreciate is how committed she is to continuing her education and staying current with the latest training. She takes the time to explain all of your options so you can make an informed decision before doing anything too drastic (which I definitely appreciate! ). The entire staff at SkinSpirit is wonderful. Vanessa was especially warm, approachable, and welcoming. The University Village location is absolutely beautiful, and it's a bonus that there's so much great shopping nearby. Overall, a 10/10 experience. I highly recommend Erin and the SkinSpirit Seattle (University Village) team!

I spent over an hour on a Lime scooter to get there by 5:00. I had just made the appointment at…read more4:00 and the receptionist said I could do 5 or 5:15. Maps told me it would take 45 minutes to get there. I guess it thought I would be going 15mph the whole way. I was finally able to call them to let them know I was almost there. The receptionist said it's 10 minutes into your appointment time so she won't be able to do your treatment but she can still do your consultation. I walked in 2 minutes later and she said she couldn't do it. I said I just got of the phone and they said I could so she went back to ask the nurse Erin if she could do it and she said no because her next client was going to be there in 15 minutes. The consultation I needed was one she had already given me. It would have taken 2 minutes. Needless to say I won't be returning.

Such sweet and friendly staff. Facility is in a great plaza…read morewith lots of shops and restaurants. I do my underarm area and it is a LIFESAVER. Such a game-changer for no longer worrying about waxing. Definitely check in for specials! Pricing is much more affordable. They usually have different specials running all year long

If I could give the LaserAway University Village location zero stars, I would. They have a…read moreconsistent pattern of running 30-60+ minutes behind schedule, with no advance notice to clients. They overbook and under staff -- you're then left waiting while they work through their backlog. My most recent visit was particularly disappointing. It is my wedding week, and I had a facial scheduled -- an appointment I had confirmed over multiple phone calls in advance, with the details clearly noted in my file. Upon arrival, I was informed that they did not have a technician on staff qualified to perform the service. No prior notice was given, despite the multiple confirmation calls. I have multiple friend who purchased hair removal packages at the same time, and all five of us have had the exact same experience. None of us will be buying touch up packages here. Given the cost of these services, I'd strongly encourage prospective clients to consider a local business instead of this chain -- one that will communicate proactively and respect your time. I would not recommend this location.

I had a wonderful massage here. The pressure was just right, and the therapist did a great job…read moreworking through the tension in my shoulders and back. The atmosphere was also peaceful and comfortable. I left feeling refreshed.

The other 1 star reviews are accurate. I came here for birthday and my first ever massage. My…read moremassage was underwhelming and I was coerced into booking something else. Instead of cancelling the appointment, they double billed be for almost $300 that they can adjust due to their stupid policy. Ananya spa is an example of how dystopian Seattle is with their 20 percent gratuity on all services and a cancellation/ refund policy that is there to hurt their customers. I hate this place and I hope they are forced to close someday The employees are catty women that should have no business in wellness and I hope this business never gets to scam other people in the same way that it ruined my birthday

Radiant waxing was one of the more reasonably priced waxing places I could find in the area of…read moreSeattle. Along with the decent prices, it's also a very nice, clean establishment. The ladies who check you in and do the waxing are also very friendly. Booking an appointment is very easy on their online system. After checking in, they have a nice waiting room although you don't normally have to wait long. Once you're in, they take you to one of the rooms so you have privacy for your appointment. I felt really comfortable during my appointment. I did my chin and upper lip and it took maybe 15 minutes? After the initial appointment, I just booked my next one during the current visit and I was good to go. Overall, I highly recommend Radiant Waxing for price, atmosphere, and service!

Unfortunately, I had a really bad experience here. I came in with perfectly filled in and overgrown…read morebrows MONTHS in the making and needed a bit of a clean up and a shape. Karen was my eyebrow waxer and the process was done so fast and I felt rushed. I've never had my brows done in 5 minutes or less. On top of that in the beginning of our session she went out to wash her hands quickly before working on me but she was busy talking more and what should've taken a minute or two took 5 or more minutes as I was laying down waiting for her. I have curly brows and she cut all those hairs out instead of working with my hairs and brushing them into place to appear fuller at the front and thinner at the ends like I showed her. I left crying and I wanted to requests a full refund because I am shocked. I've never had brows this bad. This needs to be remediated please. I'm from out of town and I really wanted to love my experience as she has so many great reviews but unfortunately this was not the experience for me. I'm in tears and devastated.

I've been coming to this specific Sugar Plum since I moved to Cap Hill and I always appreciate how…read moreclean the space is and the great customer service! I see Elissa and she is super easy to talk to, ensures my comfort, and does a really good job of getting my hairs out. She offered me a Needoh cube to squeeze during my appointment and between that and updating her on my life, the appointment flew by and the pain was minimal! I highly recommend Elissa if you're looking for an experienced sugarist who loves cats and travel :)

Great welcoming staff. They do a great job of ripping all your hair out. Location is nice for those…read morethat work downtown, or within driving distance Sundays to take advantage of the free parking. Hint find the 30 minute load zones except Sundays. The elevators are old so if the floor button doesn't work in one elevator try another. Bonus there's a coffee shop on the ground floor to grab some coffee on your way in or out!

I got a lash lift and tint with Amanda and I am very happy with the results. I got a lash lift at…read moreanother place and wasn't super happy, but with Amanda she was very quick and efficient. Results are amazing I am so happy, I will be back.

Great apt for bikini wax and brows with Nyah. Excellent, efficient service. Highly recommend!!read more

Our stylist Emily was professional, confident, patient and did a great job with a first time brow…read moredesign. The studio is conveniently located and prices are reasonable. Great experience, we will be back!

Hi y'all, if you are in the Seattle area and you want your brows and lashes to look like this, then…read moreSugar Sugar is the place to go and Iaffa is the person to see. She is just awesome and knows her craft regardless how short your lashes may be. I promise you it is worth every penny.

They have very friendly and professional staff but terrible technology for communication and…read morescheduling. Canceling or rescheduling is a very time consuming hassle and does not work most of the time and they also charge very high penalties and have hidden fees upon cancelation.

I have been seeing Dr. Zook for at least 10 years and I highly recommend seeing her for any skin…read moreissues. She is a great doctor, kind and approachable. And her staff; Francisco, Angel and Geneca; are friendly and helpful as well. She now has offices in both University Village and downtown Seattle.

I have been going to this location for over a year now and it is one of the best places I've been…read morefor waxing. Alicia does my brows and Brazilian. She makes me feel so comfortable and is overall the sweetest human. I am a plus size girly so I am always nervous when I have to expose myself to a stranger, but Alicia makes me feel so safe. The facility itself always looks clean and smells amazing! Not that I normally would say I look forward to a Brazilian wax, I don't dread it all.

super nice and communicative, did a great job and had good deals! also in my neighborhood for…read moreconvenience