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    Studio Emme

    4.7 (6 reviews)
    Closed 11:00 am - 5:00 pm
    Updated over 3 months ago

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    Services - Studio Emme

    Floral design and installation

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    7 years ago

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    3 years ago

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    Bouquet's by Carolyn

    Bouquet's by Carolyn

    (7 reviews)

    Summit-University

    I ordered flowers online for a funeral more than one week out. I wanted to support a local business…read moredirectly so ordered direct from their website. Fewer than three hours before the requested delivery time, I got an email saying they canceled my order. I called them to inquire why they canceled it last minute on a weekend when I cannot get any other flower delivery elsewhere arranged in time -- and especially since the funeral service was already underway. I was told the shop received so many delivery requests that my request "got missed." While they offered an apology and refunded the full amount, this caused great stress on me unnecessarily at a time when I and loved ones are grieving. Most businesses that made an error like this would go above and beyond to make it right -- including asking another flower shop to assist -- but Carolyn's made no such attempt and left me hanging, disappointed, and without any solution. Needless to say, I was never able to have memorial flowers sent given such short notice by Carolyn's. The appalling lack of customer service and empathy left a bad taste and this will not be a business I can support in the future.

    I ordered a $100 bouquet to be delivered. They were delivered a day late. When I called to ask…read moreabout their policy, the owner became extremely rude right away. Immediately saying there's nothing they do. Taking no accountability of the unfulfilled order. I'm not from that area, but purposely chose a florist within a few blocks of the delivery address as to not have an issue. Joke is on me, as I should've used 1-800-flowers and had a better experience. Save your money and go elsewhere. Carolyn does not care about customer satisfaction or return customers.

    Studio Emme - floraldesigners - Updated August 2026

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