Beautiful salon in Ridgefield. Always a great experience and the atmosphere and vibes there are like none other. Danika has been my stylist for 10 years and I can't tell you how many compliments I receive on my cut and style all of the time! Highly recommend this salon! Loyal Customer! Diane read more

I rarely leave negative reviews, but I feel obligated to share my experience. My stylist was Jen G. I came to the salon with multiple inspiration photos and had a detailed consultation about the look I wanted. I specifically requested a cool-toned ash balayage with depth at the root and brighter ends, and I clearly communicated that I wanted to avoid warm, golden, or brassy tones. In fact, warm golden tones were my one clear "hard no." When the service was finished, the result looked much more like traditional highlights throughout the hair rather than the balayage effect shown in the reference photos. The color was significantly warmer than what we had discussed. What was most frustrating was what happened next. During the blow dry, I asked what toner had been used. I was told it was a golden blonde toner and was also told, "I know you didn't want that, but I had to use it because of chemistry. If I used the color you wanted, your hair would have turned green." My concern is not that professional judgment was used. My concern is that this conversation happened after the toner had already been applied. If the original plan was no longer achievable, I would have appreciated being informed beforehand and given the opportunity to discuss alternatives and make an informed decision about how to proceed. I like to be given the opportunity to consent, not have it stripped from me. I was polite and respectful, but I expressed that I was unhappy because the final result did not resemble the inspiration photos I had provided. Initially, my stylist agreed to a correction appointment. After further discussion and after I contacted the salon in hopes of speaking with the owner about alternative options, I never received a call back. Instead, my stylist later informed me by text that she had heard I spoke to a colleague in an unprofessional manner. That allegation was surprising and upsetting because it is simply not true. At that point, the stylist stated that she no longer wished to continue with the corrective service and offered a refund. While I appreciate receiving a refund for the service itself, the gratuity was not refunded despite the refund being described as a "full refund." The most disappointing part of this experience was not the hair color itself. Hair can be corrected. What left a lasting impression was the breakdown in communication, the lack of follow-up from management, being accused of behavior that did not occur, and ultimately losing confidence that my concerns were being heard. Others may have a different experience, but unfortunately this was mine. Stylist was Jen G. read more

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Great salon in the Ridgefield area. Great music and lots of hair products to choose from. Amanda is my girl and does amazing cuts and color! They have lots of hairdressers that can really work magic. read more

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My husbands and my hairstylist is Heidi. Heidi has checked off every thing we were looking for in a stylist. We very much recommend her if you're looking for stylist. read more

Best haircut in a very long time. Amanda listened to what I wanted! I will be going back! Thank you!

Waited a couple months for my curly cut with Lauren only to have the appointment canceled by her while I was on my way there. She was sick. I was disappointed of course, but I understood. She texted that she would get back to me to reschedule. Five days later she texted she had an appointment time a few weeks away. I answered that I wasn't available on that date, what other dates would she be available. No response. A week later, still no response. I texted again, asking when she would have an appointment available. Again, no response. Another week passed, again no response. Texted her one last time, asking if she was going to be able to rebook me or should I just find someone else to cut my hair. No response!! Normally, I would have moved on when she didn't respond the first time. But, I have long, thick, curly hair and not many can handle it. Took a long time to find Lauren and a long wait for an appointment and I didn't want to start the whole search again. read more

Booked an appointment with Lauren a month ago by phone. The lady on the phone told me it was set and to see me in a month. Almost a month goes by, with no confirmation text about my appointment. I thought that was a bit strange but gave them the benefit of the doubt thinking maybe they forgot to send it. I gave them a call a few times with no success of reaching someone asking if my appointment was still set for the 5th. I drove 15 miles to the location on the day of. I walked in letting the lady working know that I had an appointment with Lauren. She looked it up but said there wasn't any for that day and asked if I ever received a confirmation text. I said no and told her that I was expecting it but never received one. Her reply was that all appointments need a confirmation text or its not set. She also said that Lauren was coming in. I said that was a bit strange considering I called to make it, so I waited in the lobby. The lady told me she would give Lauren a call and check up. She was gone for at least 5 minutes. Lauren apparently said that there's no appointment and that she wasn't coming in, but will give me a call and try to fix the issue. So I left in disappointment. Two days later, never received a call back. I feel like I was ghosted and honestly discriminated against because I'm not white. Considering things went down hill pretty quickly. Never once talked to Lauren but from my experience, she is very unprofessional with her communication and obviously discriminate against certain clients. Lauren was recommended by my ex stylist and I am very upset to be treated this way. And now I have to wait even longer for a simple trim. This honestly deserves 0 stars. Do not recommend. read more