April has done my hair for almost 10 years now, from balayage to all blonde to maintenance. I'm…read morealways more than satisfied with the outcome and even drive 3 hours just to get my hair done here. The team is amazing and so friendly as well. They even provide drinks and snacks and go out of their way to ensure that you have a quality/comfortable experience. Would definitely recommend ANY service here!

I came here to get a haircut and I had to bring my 12 year old daughter with. Unfortunately…read moresomething came up with her school, but she is completely responsible and I couldn't imagine it would be an issue with any reasonable provider. The receptionist was real quick to tell me she would be charging me in full and marking me as a no show even though "she totally agrees with me". So ridiculous! But to be honest, all of the stylist that I saw here looked like they could use a haircut themselves. Definitely not trending. If I had known the stylists here were so tacky and rude I wouldn't have booked the appointment in the first place. With all of the salons in town, save yourself and find a salon thats reasonable and stylish.

I rarely leave negative reviews, but I feel obligated to share my experience. My stylist was Jen G…read more I came to the salon with multiple inspiration photos and had a detailed consultation about the look I wanted. I specifically requested a cool-toned ash balayage with depth at the root and brighter ends, and I clearly communicated that I wanted to avoid warm, golden, or brassy tones. In fact, warm golden tones were my one clear "hard no." When the service was finished, the result looked much more like traditional highlights throughout the hair rather than the balayage effect shown in the reference photos. The color was significantly warmer than what we had discussed. What was most frustrating was what happened next. During the blow dry, I asked what toner had been used. I was told it was a golden blonde toner and was also told, "I know you didn't want that, but I had to use it because of chemistry. If I used the color you wanted, your hair would have turned green." My concern is not that professional judgment was used. My concern is that this conversation happened after the toner had already been applied. If the original plan was no longer achievable, I would have appreciated being informed beforehand and given the opportunity to discuss alternatives and make an informed decision about how to proceed. I like to be given the opportunity to consent, not have it stripped from me. I was polite and respectful, but I expressed that I was unhappy because the final result did not resemble the inspiration photos I had provided. Initially, my stylist agreed to a correction appointment. After further discussion and after I contacted the salon in hopes of speaking with the owner about alternative options, I never received a call back. Instead, my stylist later informed me by text that she had heard I spoke to a colleague in an unprofessional manner. That allegation was surprising and upsetting because it is simply not true. At that point, the stylist stated that she no longer wished to continue with the corrective service and offered a refund. While I appreciate receiving a refund for the service itself, the gratuity was not refunded despite the refund being described as a "full refund." The most disappointing part of this experience was not the hair color itself. Hair can be corrected. What left a lasting impression was the breakdown in communication, the lack of follow-up from management, being accused of behavior that did not occur, and ultimately losing confidence that my concerns were being heard. Others may have a different experience, but unfortunately this was mine. Stylist was Jen G.

Great salon in the Ridgefield area. Great music and lots of hair products to choose from. Amanda is…read moremy girl and does amazing cuts and color! They have lots of hairdressers that can really work magic.

Jasmine was fantastic. I had a really bad botched haircut. She took the time to listen and gave…read moregreat suggestions. She cut my hair dry and then also cut it when it was wet to make sure it was even. She is also a kind and thoughtful person. Thank you!!!!

Tami was great . My hair is straight as straw - every imperfection would be noticed . It was my…read morefirst time and she was very good. I'll be back

Encore Salon is a beautiful space with comfy chairs and a really welcoming atmosphere. Chip started…read moremy appointment by asking thoughtful, detailed questions about my hair and what I wanted. I didn't even know all the right hair terms to describe the look I was going for, but somehow he completely understood me and absolutely nailed it. I wanted long layers, movement, volume, curtain bangs, and a style that would still look good on lazy days when I just wear it naturally curly. Chip worked his magic and made it all happen. My hair feels light, bouncy, and easy to style while still looking polished. I'm so happy with the result and will definitely be coming back to get some color done!

If I could give Maxine 100 out of 10 I would! I found her using Yelp and based on all the great…read morereviews, I decided to book an appointment with her. Every interaction that I had with her from the very beginning when I called to talk with her about what I needed with my hair was handled super professionally and in a friendly way. She was fantastic at the consultation part before we got started, and really listened to all of my concerns because I was having some issues with breakage and I've been trying to resolve this problem for six months. I needed some color help and also have gray roots, so it was fantastic she was able to help me. I know this is gonna be a process since my hair is longer and needs to grow out to take care of some of the damage that's already there, but I feel really great about the plan that we put together. I went ahead and put a reminder in my calendar to book an appointment with her in three months so that I can get my split ends trimmed on a regular basis. I'm already looking forward to going back!

Have been coming here for 4 years, usually for facials. Staff are very good at targeting requested…read moreproblem areas for good results. Located in an office building on a busy street, it is an OASIS. Once I step past the doors to the treatment area, it is quiet, calm, peaceful, and a whole other world of relaxation.

One stop shop! Talented staff 100%. A variety of services…read more Cleanliness. Botanical skin care. Online booking.

Profesional and good with fine thin hair. Experienced and friendly . Make an appointment. Sometimes…read morethey can't take walkins.

I love going to this salon, Michelle cuts and colors my hair and is amazing. She takes the time to…read morelisten to what you want and does an amazing job. I also take my kiddos to her as well!

Excellent! Teresa is the best stylist...she knows exactly what I need. Great hair cut services…read moreare affordable and fast. Highly recommend

I had a women's hair cut- my hair was butchered and they did cut any of it evenly. I know Pro is in…read morethe name but far from it

Don't go to this place. I took my grandson in to get a haircut a lower fade. She said she knew how…read moreto do it. I told her I didn't want him buzzed where you could see his head. She did that anyway then she made a ring around the bottom of his head that went all the way up towards the crown of his head just a circle. I told her no you're gonna have to fix this. You're gonna have to blend it when I told her to blend it she took the razor blade to blend. It do not ever go to this place not sure how she can operate a business not knowing what she's doing

The only reason I gave one start is because I can't give zero. My son got his haircut here and I…read moregave very specific instructions to not cut too much hair off and that I didn't want to super short. The lady cut his hair extremely short and my son looks like he got in a freaking fight with a lawn mower at the back of his head. she kept saying "oh let me make it shorter in the back" so she could fix up her f*** up and eventually I had to yell at her to stop cutting his hair because it already looked completely ridiculous and he was basically bald in the back. he could not follow instructions and I'm totally embarrassed for my son. his birthday is in 2 days and he starts school in 3 days. THANK GOD I wanted to get his haircut AFTER his pictures today. I'm so freaking mad. do. not. go. here.