Called in advance to see if I could go get my eyebrows done at this location and they told me they…read morehad a 3:15 available or I could do a walk in So I walked in at 4:10 and there was 3 girls in front desk, one of them asked if I had an appointment I said no and she said our next available appointment is at 6pm She didn't even ask what I was trying to get done or anything. If I would have known they didn't take walk ins I would not had driven to this place!!!!

They texted me at 11:37 for a 11:45 appointment to tell me my wax specialist was not available. I…read morealways plan my day based on my appointments and I do my research on providers. No consideration for their clients, but they require 24 notice for any cancellations. SMH

Everything about this place is amazing!! I've been coming since January and couldn't imagine going…read moreto another nail salon. Amazing staff, amazing service, and amazing drinks. 10/10!!

I apologize for the long post in advance...lol. I have been coming here for over a yr and had…read morepreviously had nothing but good experiences. I only allow Sara to do my nails. She deserves 5+ stars. There is a male who is either the mgr or owner. He was the first one to start treating me poorly. I had to return due to gel polish coming off 1 nail....which had never happened & hasn't happened since. It was at about the week mark and Sara was happy to fix it. I had scheduled a slightly earlier appt but had an unavoidable delay. So, I came in later in my lunch break and explained if she couldn't do it I would return after work since I was ~20 min. later than planned....on me. She asked her current client if she would mind if she fixed the 1nail & the client was super nice, said no prob. I had already pulled out $10 to give Sara. B4 I could hand it to her, the man at front began yelling at me telling me I better tip her. Sara became upset saying that I owed her no tip bc the polish shouldn't have chipped. She tried to refuse the tip but I insisted bc she had been nice enough to fit me in. Fast-forward about 4 mos & Sara left on vac for a month. My nails were lasting nicely but after 3 weeks i decided on a polish chg due to an event I had. Person new 2 me spent about 10 minutes thoroughly inspecting my nails and wouldn't answer if there was a problem. She walked off & returned to do the same thing a couple of times insisting that I did not have gel polish on my nails. I told her that was not true. She then went to one of the? Asst mgrs who came over and said the same thing. I told them to look at my toes to see the perfect match...which is impossible to achieve unless it's the same substance. They then insisted that i had powder. I told them I had only done powder once in my life, it wasn't with them and I would never do it again (side note...as a physician, it is not rec due to most salons' communal dipping which is unsanitary and increases risk of infection). This went on for another 10 min to the point that they lied and said they checked the system to verify my last service and insisted it was dip. I then insisted on seeing proof of that at which time they changed and said it must be acrylic. Again, have only done that once...not with them. I prefer gel. They then "apologized" and said it was just because "those services cost more"...??!!!...what the what??!!!...and that had what to do with me and my request to change my GEL POLISH??!! At that point I became upset and told them that I did not appreciate the way they were talking to me and implying as though I had done something wrong or unscrupulous. They again apologized saying they would take care of me, but then began insisting that Sara must have added extra coats of polish or topcoat???!!!. So, now i felt they were then trying to drag her name thru the mud and imply she had done something wrong. Meanwhile the sweet young lady that was changing the polish on my toes was done while the person working on my nails hadn't started. I wouldn't have come back if it wasn't for Sara. Fast forward two visits later and I had my sister with me who has Alzheimer's. It was a Wed and when we checked out, I reminded the lady checking me out (also either mgr or co-owner) to add my sr citizen discount. She asked for my id despite me having been there for well over a year getting that discount or the medical discount on Mondays. No prob. I showed her and she proceeded to tell me that I was not old enough...I'm 59 soon to be 60. She insisted that it has always been 65 for the discount. I calmly said no one had ever said that in the entire time i had been coming (& that included her but I didn't go there). She insisted it has always been the policy, followed by running outside to check their promo board......I pointed out that most places start sr discounts at 55, to which she replied that they are their own business separate from anyone else. She pointed out that i couldn't use my points and a sr discount together anyway so rec i use my points. When i paid for my sister's, she started again b4 she even looked at her driver's license. I pointed out that my sister was 66! She seemed disappointed . It's a 10% discount!! I get that businesses are likely feeling the economic crunch...but so are consumers! Don't offer the discounts if you don't intend for them to be used. I soo used to love this place. I would have given them a rating of 10 on the 5 point scale... but they charge too much (plus i tip 20%) to be treated poorly. I will likely continue going bc of Sara...she is the best and I always get tons of compliments on my nails. Mani/pedis should be a relaxing experience. It's sad that many of the nail salons have a way of stressing you out more than when you entered. If this continues, I will likely have to start searching for a new place. Good luck to you, maybe your experience will be better than mine.

Wonderful experience, she is absolutely amazing at what she does. I haven't had a Brazilian in…read moremonths and I knew it was going to be painful but she took care of me. Will be returning!

Where do I begin!!!! She is awesome!! She has almost 20…read moretears of experience and extensive product knowledge in waxing/wax products/waxing men/women etc. She is thorough and precise! She talks you through everything and gives great detail. she also tells you what to expect and knows her products in and out. She can tell you why and how she chooses each of her products and how they have responded to people's skin. Each time I get waxed it's like my first time because of how long has rally between waxes. So I was very nervous! But she's so reassuring and she does a great job without snatching off your skin lol she applies the right amount of pressure and and keeps things clean. I have had some nit so great wax experiences, she is by far the best I could have experienced! She keeps the area she's in very tidy and she knows her shit! If you're waiting..don't! She's the best kept secret! A HIDDEN GEM!!

This place is hands down the best nail salon I've ever visited! The nail technicians are so sweet…read moreand take their time! Nelson is my go to for nails! He does such a great job and it's so kind. The relaxing ambiance and comfy seating, made for a wonderful experience.

I love this place. They are always so kind and my nails always look amazing. They do exactly what I…read morerequest.

Super fantastic great, this is a review for a Brazilian Wax. It was my first time going to her. I…read morechoose according to her good reviews. And, the reviews were correct. This is my second time waxing and a much better experience then my first time with European Wax on Fairmont. I was left patchy and shit it hurt. Unlike with her I forgot her name but it's the owner of the place she was so sweet and gentle. Easy to talk to very comfortable to be in her professional hands. She waxed and clean everything! To the point to cleaning up and tweezing the little extras. I was not sore at all afterwards. And big plus the hunny said it was baby perfect smooth . The location is not the best but she is clean and sanitizes everything and thorough after each client. Hope your experience is as great as mine

She was awesome. I was nervous & very self conscious especially since it was my first time, she…read moremade me feel comfortable. I would definitely recommend her to my friends & will be returning.

I had an amazing experience at Bare Necessities Spa + MedSpa with their LaseMD service plus the…read moreepidermal leveling add-on, and I can't recommend it enough. Perla was my esthetician, and she was absolutely incredible--knowledgeable, gentle, and so thorough in explaining every step of the process. The treatment itself was comfortable (with numbing of course) , and the results are definitely noticeable. My skin looks smoother, brighter, and more even, and it has that healthy glow I've been trying to achieve for a while. The epidermal leveling add-on made a huge difference in how well my skin absorbed products afterward. This service is truly worth it, especially in Perla's hands. You can tell she genuinely cares about results and your overall experience. I'll definitely be coming back and recommending this to anyone looking to invest in their skin.

Olivia is great! I appreciate her sweet spirit and gentleness. Highly recommend for waxing services.read more

I received a sealed gift certificate for Christmas. When I opened it, I realized the date expired…read more It was an unintentional mistake. I called the salon thinking surely they would honor it but they refused. That is basically theft. I was a patron there for years but I quit going bc they raised prices and I had issues with my Shellac chipping quickly.

I Went in there to get my nails removed since some came off, $10 service. Tipped my guy $5, however…read morewhen I needed to pay their system was down, which I understood and was waiting awhile for them to get it up. They asked if I had cash to pay which after tipping I only had $9. They then said there is an atm in the back, I told them no because I didn't want to pay the fee. Then they said it's only a penny fee which I knew wasn't true but they pressured me to go get money out from it so I could pay cash. Now here I am getting that $3 fee I knew would be coming. Just upset how this use to my go to place but over time prices kept going up and then this bad experience.

My wife had a membership with Amazing Lash Studios and the service they gave was great. Then over…read moretime the service began to decline, to the point where they didn't care about the customer. So she canceled her membership and tried Lash Envy and to my amazement did not disappoint. They took there time with her.......went in a 5:30 out about 6:45 or so but the results were beyond expectation. We will definitely be using this location for all her future lash appointments. She, highly recommends Lash Envy.

I went in yesterday and got my lashes done by Kathy asked for cat eye and got Down syndrome. Never…read moreever again she swore she knew what she was doing and messed my lashes up and it feel like I have grits in my eyes. They so red and itchy and it hurts to look to the side. Do not recommend, waste of money

Great customer service! Great work!…read more Totally recommend! They do great eyebrow thread and waxing! Wonderful facials also!

I love this place! So I've been going to Frida for about a year now and my eyebrows always look…read moregreat! She does such a great job with threading. She knows exactly what she's doing and she'll work with you on your eyebrows to get them exactly how you want them. I now only go to her because I do trust her with my eyebrows. The pictures she posted on Instagram also helped me a lot in my decision to go to her. Threading with her has been great. I've attached a picture of one of the times she's threaded my eyebrows and I love the arch!