Love this salon. I have been once and honestly can't wait to go back. Nice atmosphere, clean, and Mac was awesome. She fixed what another salon messed up and I am sooooo pleased. I recommend this salon to everyone. read more

If you are looking to get eyelash extensions, Karlie should be your go to! She is so sweet and takes her time to make sure they look perfect in the end. I cannot recommend her enough! read more

I love the feel of this place. It makes you feel pampered, and they even have a 10% student discount! Through my friends' haircuts and my own, I have had several recent encounters with Studio 417. Every cut (Kira is great!!) has been good except my most recent one with D'Lynn. For straight hair, she does wonderfully! My friend looks classy, sassy, and beautiful with her new long-layered, straight hair. However, I'm pretty upset with the fact that they let D'Lynn cut my curly hair. My fellow curly girls, do NOT make a spontaneous decision to get a long bob unless an appointment with a ouidad specialist is available!! There's a science behind cutting curly hair, and they have people who know it. She first cut to my desired length when wet (shrinkage!!), then gave me long layers (triangle head!), and then tried to use thinning shears (major frizz!!) before I couldn't say no fast enough. When I asked for shorter layers, she very politely reminded me that she would do what I wanted, but she was the professional, and "that would look bad." They were hardly shorter and now I look like a Christmas tree. Oh well, 'tis the season. She also wasn't sure what to put in my hair and had never used a diffuser. Over all, 417 is good and the staff is super nice...but curly girls BE CAREFUL. Don't be spontaneous like me or you'll end up trying to fix your gorgeous locks yourself. read more

They pride themselves in customer satisfaction and skilled sytlist, however, when I went there I got a bad cut. I didn't notice it before because they blow dryed my hair and styled it- after I showered I notice how thick and uneven the sides were. It looked nothing like the picture I showed them I wanted. I left a review on their Facebook and they reached out to me wanting to make things right. When I called and emailed their Manager Amanda - she never returned my call or emailed me back. I guess they just put out all that apology cap on public to make people think they actually care, but if you read their other reviews of bad service most people say they never got in touch with them again. Poor customer service and bad haircuts - I do not recommend and will not be returning! read more

Wow. SO disappointed! My boyfriend got me a gift card here for Xmas. I went in this morning to have Mindy cut my hair. When I made the appointment I told them I needed layers and a strengthening treatment. When I got there she said "so we're just doing a trim right?" Ummm... No. I asked for long choppy layers because I have wavy hair I like to air dry, but right now its too heavy to wave so I just end up with straight hair with wavy ends. Plus i have a bit of an edgy style and like the long, kind of shaggy look. She basically did nothing. The wash, cut, and dry took less than 30 mins. My hair doesn't even look different. Its still heavy and the "layers" she added are impossible to find. I paid $45 for a trim pretty much. And she did not do my strengthening treatment. So sad. My boyfriend and sister both thought I had canceled the appointment because there is no difference. 100% not worth the price. read more

New client. Called to reschedule my 2nd appointment and I was not even marked down in the system. Made a new appointment (only my second appointment) and I was running late, as life sometimes happens. I was only 10 minutes late and the stylist decided to cancel my appointment after I walked in the door because there was not enough time. I thought that was the whole point of an appointment, to set time aside for the client. The last time she cut my hair it took her a total of 15 minutes to actually cut my hair, as it is fine and not long. I would not make another appointment with them just to have it be canceled again and again. Overpriced for the quality of work. read more

I have been a client at Studio 417 for over 6 years and have never been disappointed in the result of my appointment or the service I have been given. My stylist is Jared who is a consummate professional, but also an amazing artist who is willing to challenge me to take my look up another level. He does not just cut and color my hair, but educates me on care, maintenance, and home techniques to recreate that salon look at home. I never feel pressure to purchase additional products or services that I may or may not need which also motivates me to purchase additional items or service when in need. The results are always amazing and the professionalism is top notch. I appreciate that Studio 417 is a locally owned business and that they are focused on revitalization and historical development in downtown Springfield. Their focus on sustainability and the culture of downtown makes me feel like I am also supporting my community. Paul and Hannah Catlett are innovative and thoughtful business owners. I appreciate their approach to their business and to the level of services offered in their salon. read more

We moved to Springfield about a year ago, and I'm so glad I found Studio 417! Previous salons I've frequented (in town and out of town) don't hold a candle to this place. The staff is friendly and knowledgable. The atmosphere is fun and laid back. The facility is always sparkling clean. My stylist, Jennifer, is amazing. She listens to what I want, gives me her honest feedback, and produces a stunning result every time. Also, she's gone above and beyond to help me fix my eyebrows woes! I could go on and on, but the bottom line is that you won't find a friendlier, more professional staff elsewhere. I recommend this salon to everyone! read more

Do not give your business to this salon. The owner is a male chauvinist, he treats his employees and clients as if he is so superior. As a client, I would sit in his chair and he would insult his employees, including his wife. He'd share their personal information. He as VERY inappropriate. And on top of it, he never achieved what he was going for with my hair. Bad haircut and I always left there feeling uncomfortable and disappointed. Just because he has high prices, doesn't mean he is a good stylist. Find somewhere else to go! read more

Absolutely fabulous! Staff is very friendly and knowledgeable. I went to Paul who did an amazing job on my cut and color. Jennifer is the curly specialist. She did an excellent job on my daughter with naturally curly hair. read more

Been going to Salon 417 for the last year and have been extremely happy! The stylist all are very professional and kind! Becka was very kind and did a wonderful job. I love my hair cut and she has been working with me to grow my hair out and to change my style. I love it! read more

I absolutely love this place! I've been going here to get my hair done for almost three years now and I've never been disappointed. I always go to Jordan and he is amazing! The staff in general is so pleasant and the atmosphere is very relaxing yet modern. Plus they just built a new parking garage next door so parking is easier than ever! read more

Tracey is awesome an amazing stylist. BUT I had to switch to a different stylist (Michelle) at the last minute before a big event and she butchered my hair. All it was was bleaching my roots too. How hard is that to screw up? I called 417 the day after and then instructed me to send them photos and that Michelle would call me later that day. I waited 1 week with not sign of a phone call from Michelle before I called. I was told that Michelle had called and left multiple voicemails. Well that's funny because I didn't get a call or voicemail. I was then told (by the extremely snarky front desk worker) that I had missed my time allotment to have my hair fixed and that they would have to charge me the full price all over again. NO WAY now I am at Honey and Hive salon on Glenstone and the salon is so much cuter and comfortable and the stylists are superb! Not only did I find out that my stylist neglected to do my roots and the bottom/back of my head. The whole under neath side of my hair was orange from my stylists neglecting that area because I couldn't see it. Save your time and money and go over to Honey and Hive. Karly is awesome and the prices are significantly lower. read more

Both of my daughters had their hair cut at Studio 417, and I was very happy with the results of the cut. I scheduled an appointment for my daughter a month in advance for a cut. On the day of her appointment, Studio 417 called to cancel and reschedule her appointment. (Out of 3 appointments, 2 have been canceled by Studio 417, and had to be rescheduled, and one started 15 min late) This was quite an inconvenience, but I scheduled for 2 days later. On the day of my daughters appointment, who was very excited to finally get her hair done, I was running late and called Studio 417 to let them know. I arrived 7 minutes late, and was refused service. I explained to them I had a appointment 2 days earlier which was canceled causing me to reschedule on a day and time not as convenient for me. I was only 7 minutes late, and called ahead. I drove 30 minutes just to get to the appointment. They didn't care, and told me and my daughter we could reschedule for the next day. They stylist never even came out from the back to speak to us, she just had the receptionist talk to us. I was very upset, and my daughter was very disappointed. I called back to let them know how unhappy I was with their customer service. I spoke to a manger who was very nice and apologetic. She explained their policy is if a customer is 15 minutes late, they require a reschedule. She told me our appointment had not been scheduled appropriately, the stylist wasn't scheduled enough time to complete my daughters cut before the next appointment. She apologized for the way our appointment was handled, and said she was sorry and did offer us a discount to return. I appreciate her kindness, but I don't want to take my children to a salon that cares so little for their customers. Sadly, I will not be back to Studio 417. read more

I booked a Red Carpet Blowout service with Studio 417 Salon hoping to receive a service that was comparable to the price I would be paying, ($75). I arrived at my appointment 15 minutes early, 12:45, for a 1 PM appointment and was not seen by a stylist until 1:20 PM, after I had to ask why I wasn't being helped. The receptionists at the front desk never checked in with me to let me know my stylist was running late or to apologize for the inconvenience. When I did meet with the stylist she said she was running late because another customers appointment had been messed up and they had to fit her in because she drives 2 hours for an appointment. At this point she told me the $75 Red Carpet Blowout wasn't necessary and that I should just do a regular $40 blowout. I took the stylists advice and went with this option. Looking back I think she was recommending a lower level style to make up time, as she was running over 20 minutes late on appointments. I asked for a modern all over wave with a small braid and what I received was a teased bump on the top of my head and ringlet curls on the ends of my hair. The stylist was very sweet and could tell I did not like the style but continued to try to poke my hair with a comb asking if I liked it better while nothing changed. I finally said ok I need to go seeing as the style was not going to improve. At this point she had put about 4 different products plus layers and layers of hair spray in my hair. I then had to go home and wash my hair and style it myself because I was so unhappy. When I called the salon to ask for some kind of compensation or understanding I was told I couldn't speak with a manager and was offered 20% off a future visit. I don't trust this salon with any future visits so I will not be taking their offer. If I were you I'd avoid this salon with their outdated styles and poor customer service. I should have known when I walked into the salon and the waiting area was a couch you would expect to see in a college dorm room and that was covered in clients hair. read more